Executive Administration :
Administrative Assistance And
Secretarial Science
Massey Business College
Houston, TX
Some College (No Degree):
English
Southwest Texas University
(Texas State)
San Marcos, TX
*********@*******.***
Spring, TX 77388
Skills
• Disciplined remote worker
• Time/Expense audit systems
• Data Research and Compilation
• Executive Schedule Management
• Inquiry Response
• Customer Service
• Critical Thinking
• Report Distribution
Verbal and Written
Communication
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• Administrative Support
• Visitor Greeting
Recordkeeping and
Documentation
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• Invoice Preparation
• Correspondence and Memos
• Honest and Ethical
• Expenditures Oversight
• Detail-Oriented
• Time Management
• Reliable and Responsible
• Honest and Dependable
• Work Prioritization
• Goal Minded
Education And Training
Industrious and forward-thinking Senior Executive Assistant with over thirty years of experience in Commercial loss adjusting environments. Handles strategic planning, operational and administrative requirements. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Sedgwick Claims Management - Executive Administrative Assistant Spring, TX
11/2005 - 10/2021
Working remotely from home, managed unit coordinating T&E invoicing via audit service (Bottomline Technologies).
Mission was to minimize errors in task wording/coding, thus avoiding deduction of time/expense entries.
York Risk Services / Segwick - Executive Administrative Assistant Spring, TX
03/2005 - 10/2021
Working remotely from home, assisted Insurance Adjusters with claims reporting to client (insurance company), including documentation to support investigations. As a licensed Claims Adjuster, handled losses occasionally, on as needed basis. Also attended mediations as company representative.
Thomas Howell Kiewit - Office Manager
Houston, TX
Maxson Young - Office Manager
Houston, TX
Judi Woods
Summary
Experience
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
•
Handled scheduling and managed timely and effective allocation of resources and calendars.
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Elevated customer satisfaction ratings by resolving client and case issues effectively.
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• Preparation/collection of adjuster invoices.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
•
Coordinated incoming commercial claims assignments and operations to secure efficiency and compliance with company policies.
•
Handled scheduling and managed timely and effective allocation of resources and calendars.
•
• Preparation/collection of adjuster invoices.