Austin Tuffour Frempong
*** ********** ******, *** ***
Towson MD, 21204
********@******.***
PROFESSIONAL EXPERIENCE
JOHNS HOPKINS HOSPITAL, EAST BALTIMORE, MD
Central Sterile (Supervisor/Manager), December 2020 – present
I assign work according to the job descriptions, and creates work schedules that meet the needs of the department.
I am responsible for documenting and investigating non-conformance issues, develop corrective and preventive action plans.
I evaluate employees’ performance using Censitrac report as well as feed backs to help them improve on daily basis.
I approve and sign off for all the staffs time cards for payroll purposes using Kronos.
I Work with Human Resource to identify, screen and interview candidates for open roles within the organization.
Monitor and maintain an environment that is following the Joint Commission and state standards
Work with Human Resource to identify, screen and interview candidates for open roles within the organization.
Identify and document issues associated with SPD, trays, case carts and the like.
I function as a primary contact between SPD and the OR daily activities so as to understand and articulate problems or issues and find solutions.
HOSPITAL FOR SPECIAL SURGERY, NY, NY
Central Sterile Technician (Lead), April 2014- 2020
I function as a primary contact between SPD and the OR daily activities so as to understand and articulate problems or issues and find solutions.
Identify and document issues associated with SPD, trays, case carts and the like.
Responsible for documenting and investigating non-conformance issues, developing corrective and preventive action plans and ensuring follow through as appropriate.
Evaluates employees’ performance using feedback that foster employees’ development and organization’s improvement.
Work with Human Resource to identify, screen and interview candidates for open roles within the organization.
Monitor and maintain an environment that is in compliance with the Joint Commission and state standards.
Create a Preventive Maintenance (PM) program within Central Sterile Supply (CSS) that focus on optimizing efficiency while reducing unplanned breakdowns and lost production.
Ensures effective communication between departments that support and foster teamwork and collaboration.
Assign work according to job descriptions and cross training qualification.
Work with and develop unit base orientation with assigned Educator.
Creates work schedules that meet the needs of the department.
Maintain par level inventory of supplies for all departments interfacing with Central Sterile Supply.
LINCOLN MEDICAL AND MENTAL HEALTH, Bronx, NY
Central Sterile Technician (Tech II), Aug 2012 – Feb. 2014
Assisting the senior lead techs in designing work schedules based on the needs of the department.
Placed in charge as a team leader in the case cart room by ensuring its smooth operations daily.
collects and/or receives needles, syringes, gloves, linen, trays, and other supplies used in the daily
Operations.
Follows standard operating procedures for a central sterile supply service.
Maintains and distributes adequate supply of instruments and medical supplies for all units.
Picking up all soiled pumps and pole, clean and disinfect them.
Maintains and distributes adequate supply of instruments and medical supplies for all units.
Code carts exchange within all units and its cleaning after use.
starts equipment and observes gauges and equipment operation to detect malfunctions and to
Ensure equipment is operating to prescribe standards.
Reports defective equipment to appropriate supervisors or staff.
LINCOLN MEDICAL AND MENTAL HEALTH CENTER, Bronx, NY
Central Sterile Technician (Intern) Dec 2011 – Aug 2012
Clean instruments to prepare them for sterilization.
Examine equipment to detect leaks, worn or loose parts, or other indications of disrepair.
Start equipment and observe gauges and equipment operation to detect malfunctions and to ensure equipment is operating to prescribe standards.
MULTIPLE SCLEROSIS SOCIETY, NEW YORK, NY
Account Receivable clerk (Intern) July 2010 – Dec 2011
Responding to basic client inquiries and other clerical tasks related to maintaining the accounts records.
Preparing customer statements, bills and invoices, and reconcile expenses to the general ledger.
Recording payments using accounting software.
Resolving discrepancies, making collection calls and processing liens for collections.
ANA KORDI SHOE INC. (DAVID Z.), New York, NY
Sales, Feb 2009 – Dec 2010
Greet customers and ascertain what each customer wants or needs.
Compute sales prices, total purchases and receive and process cash or credit payment.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
THE NORTHFACE COMPANY, New York, NY
Stock associates, Jul 2008 – Aug 2009
Answer customers' questions about merchandise and advice customers on merchandise selection.
Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors.
Keep records on the use and/or damage of stock or stock handling equipment.
EDUCATION
Berkeley College, New York, NY
Bachelor of Business Administration: Financial Services, Dec 2013
New York University (NYU), New York, NY
Master’s in Public Administration: Health Policy and Management, August 2017-August. 2019
CERTIFICATIONS:
CRCST
CHL
SKILLS
Computer skills such as: Word, PowerPoint, Excel as well as great communication and written skills.
Ability to work under high- paced environments, and meet deadlines.
Ability to learn new things and able to make quick analytical decisions.
Very creative, innovative, versatile and dependable with leadership skills.