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Appointment Setter Customer Service

Location:
Fayetteville, NC
Posted:
March 27, 2023

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Resume:

Angelika Carter

Inventory Specialist - WIS Inventory

Fayetteville, NC 28314

adv5w1@r.postjobfree.com

+1-910-***-****

Friendly and enthusiastic tax professional with two years of specialization in data entry. Able to learn new task quickly and proficient in growing key customer relationships. Represent establishment with friendly and professional demeanor at all times.

Outgoing cashier offering superb customer service proficiency and passion for exceeding sale goals. Result- oriented professional and specializing in people skills and customer service. Public orientation and social skills with unique ability to relate to diverse clients and close high-dollar sales. Authorized to work in the US for any employer

Work Experience

Frame Builder

Caterpillar - Sanford, NC

September 2018 to Present

Prep Fuel tanks and install them into machine

Deboner

Mountainaire Farms - Lumber Bridge, NC

May 2018 to August 2018

Rotation of separating meat from the bone, pulling breast, cutting tenders, coning chicken, and pack-out Sales Consultant

Paparazzi Accessories - Fayetteville, NC

September 2017 to January 2018

Jewelry Sales

Production Worker

Pilgrim's Pride - Sanford, NC

March 2017 to December 2017

Scaling, meat packer, labels,

Machine Operator

Smithfield Foods - Tarheel, NC

January 2015 to April 2016

Machine operator in box room. Duties including loading machine, light maintenance, pallet jack, lock out and tag out certified

Inventory Specialist

WIS Inventory - Fayetteville, NC

April 2015 to September 2015

Responsible for inventory for various stores in an accurate and fast pace. Owner/Manager

Divine Models 910 - Fayetteville, NC

February 2010 to October 2014

Owner/Manager of small independent modeling business. Teacher

Appointment setter

Book keeping

Inventory

Payroll

Cafeteria Aide

Cumberland County Schools - Fayetteville, NC

April 2014 to August 2014

I was responsible for preparing and serving students and staff breakfast and lunch. Cashier

Home Depot - Fayetteville, NC

October 2013 to March 2014

My responsibilities were to greet each customer with a hello and a smile, assist them with looking for items needed, and providing excellent customer service at time of purchase. Housekeeping

Grandpas - Fayetteville, NC

November 2007 to March 2011

Cleaning and upkeep of rooms

Tax Specialist

Liberty Tax Service - Fayetteville, NC

December 2006 to April 2008

I was responsible for preparing personal and business taxes. Childcare Provider

Angie Daycare - Fayetteville, NC

September 2000 to June 2006

Childcare provider

Education

Certificate in Human Readiness Development

FTCC - Fayetteville, NC

August 2018 to September 2018

Associate in Social Work

Shaw University - Raleigh, NC

2012 to 2015

Strayer University - Raleigh, NC

2015

Fayetteville Beauty College - Fayetteville, NC

2002

Skills

• Microsoft office (8 years)

• Cashier (10+ years)

• Customer Relationship Management (7 years)

• Customer Service (10+ years)

• Public Speaking (2 years)

• Customer Service (10+ years)

• Inventory

• Assembly

• Microsoft Excel

• Tax Experience

• Social Work

• Marketing management

• Business development

• Sales

• Microsoft Word

• Administrative Experience

• Leadership

• Time management

Certifications and Licenses

CPR/First Aid

June 2017 to June 2018

Assessments

Call Center Customer Service — Proficient

November 2019

Applying customer service skills in a call center setting. Full results: Proficient

Retail Customer Service — Expert

August 2019

Comprehending and responding to retail customer needs. Full results: Expert

Part-time Teacher Assistant — Highly Proficient

October 2019

Tendency to be dependable and come to work

Full results: Highly Proficient

Working with MS Word Documents (Intermediate) — Completed October 2019

Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Completed

Retail Customer Service — Proficient

October 2019

Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Proficient

Knowledge of Early Childhood Development — Proficient October 2019

Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.

Full results: Proficient

Basic Computer Skills: PC — Completed

October 2019

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Completed

Sales: Influence & Negotiation — Familiar

September 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Familiar

Problem Solving — Completed

September 2019

Measures a candidate's ability to analyze relevant information when solving problems. Full results: Completed

Front Desk Agent (Hotel) — Proficient

September 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Proficient

Attention to Detail — Familiar

September 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Familiar

Customer Focus & Orientation — Highly Proficient

August 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Knowledge of Early Childhood Development — Proficient September 2019

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient

Customer Focus & Orientation — Completed

April 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed

Reliability — Highly Proficient

April 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient

Marketing — Completed

March 2019

Measures a candidate's ability to understand your target audience and how to best communicate with them.

Full results: Completed

Personality: Hard-Working — Familiar

March 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Familiar

Basic Computer Skills: PC — Completed

March 2019

Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.

Full results: Completed

Customer focus & orientation — Highly Proficient

January 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Receptionist — Proficient

January 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

• Customer and Personal Service

• Mathematics

• Active Listening

• Speaking

• Social Perceptiveness

• Critical Thinking

• Sales and Marketing

• Time Management

• Active Learning

• Clerical

• Administration and Management

• Service Orientation

• Communications and Media



Contact this candidate