Appointment Setter Customer Service
Resume:
Angelika Carter
Inventory Specialist - WIS Inventory
Fayetteville, NC 28314
**************@*****.***
Friendly and enthusiastic tax professional with two years of specialization in data entry. Able to learn new task quickly and proficient in growing key customer relationships. Represent establishment with friendly and professional demeanor at all times.
Outgoing cashier offering superb customer service proficiency and passion for exceeding sale goals. Result- oriented professional and specializing in people skills and customer service. Public orientation and social skills with unique ability to relate to diverse clients and close high-dollar sales. Authorized to work in the US for any employer
Work Experience
Frame Builder
Caterpillar - Sanford, NC
September 2018 to Present
Prep Fuel tanks and install them into machine
Deboner
Mountainaire Farms - Lumber Bridge, NC
May 2018 to August 2018
Rotation of separating meat from the bone, pulling breast, cutting tenders, coning chicken, and pack-out Sales Consultant
Paparazzi Accessories - Fayetteville, NC
September 2017 to January 2018
Jewelry Sales
Production Worker
Pilgrim's Pride - Sanford, NC
March 2017 to December 2017
Scaling, meat packer, labels,
Machine Operator
Smithfield Foods - Tarheel, NC
January 2015 to April 2016
Machine operator in box room. Duties including loading machine, light maintenance, pallet jack, lock out and tag out certified
Inventory Specialist
WIS Inventory - Fayetteville, NC
April 2015 to September 2015
Responsible for inventory for various stores in an accurate and fast pace. Owner/Manager
Divine Models 910 - Fayetteville, NC
February 2010 to October 2014
Owner/Manager of small independent modeling business. Teacher
Appointment setter
Book keeping
Inventory
Payroll
Cafeteria Aide
Cumberland County Schools - Fayetteville, NC
April 2014 to August 2014
I was responsible for preparing and serving students and staff breakfast and lunch. Cashier
Home Depot - Fayetteville, NC
October 2013 to March 2014
My responsibilities were to greet each customer with a hello and a smile, assist them with looking for items needed, and providing excellent customer service at time of purchase. Housekeeping
Grandpas - Fayetteville, NC
November 2007 to March 2011
Cleaning and upkeep of rooms
Tax Specialist
Liberty Tax Service - Fayetteville, NC
December 2006 to April 2008
I was responsible for preparing personal and business taxes. Childcare Provider
Angie Daycare - Fayetteville, NC
September 2000 to June 2006
Childcare provider
Education
Certificate in Human Readiness Development
FTCC - Fayetteville, NC
August 2018 to September 2018
Associate in Social Work
Shaw University - Raleigh, NC
2012 to 2015
Strayer University - Raleigh, NC
2015
Fayetteville Beauty College - Fayetteville, NC
2002
Skills
• Microsoft office (8 years)
• Cashier (10+ years)
• Customer Relationship Management (7 years)
• Customer Service (10+ years)
• Public Speaking (2 years)
• Customer Service (10+ years)
• Inventory
• Assembly
• Microsoft Excel
• Tax Experience
• Social Work
• Marketing management
• Business development
• Sales
• Microsoft Word
• Administrative Experience
• Leadership
• Time management
Certifications and Licenses
CPR/First Aid
June 2017 to June 2018
Assessments
Call Center Customer Service — Proficient
November 2019
Applying customer service skills in a call center setting. Full results: Proficient
Retail Customer Service — Expert
August 2019
Comprehending and responding to retail customer needs. Full results: Expert
Part-time Teacher Assistant — Highly Proficient
October 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Working with MS Word Documents (Intermediate) — Completed October 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Completed
Retail Customer Service — Proficient
October 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Proficient
Knowledge of Early Childhood Development — Proficient October 2019
Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.
Full results: Proficient
Basic Computer Skills: PC — Completed
October 2019
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Completed
Sales: Influence & Negotiation — Familiar
September 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Problem Solving — Completed
September 2019
Measures a candidate's ability to analyze relevant information when solving problems. Full results: Completed
Front Desk Agent (Hotel) — Proficient
September 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Proficient
Attention to Detail — Familiar
September 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Familiar
Customer Focus & Orientation — Highly Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Knowledge of Early Childhood Development — Proficient September 2019
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Customer Focus & Orientation — Completed
April 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Completed
Reliability — Highly Proficient
April 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Marketing — Completed
March 2019
Measures a candidate's ability to understand your target audience and how to best communicate with them.
Full results: Completed
Personality: Hard-Working — Familiar
March 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Familiar
Basic Computer Skills: PC — Completed
March 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Completed
Customer focus & orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Receptionist — Proficient
January 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
• Customer and Personal Service
• Mathematics
• Active Listening
• Speaking
• Social Perceptiveness
• Critical Thinking
• Sales and Marketing
• Time Management
• Active Learning
• Clerical
• Administration and Management
• Service Orientation
• Communications and Media
Contact this candidate