Pick Packer Entry Representative
Resume:
Brandy Miller
Ready to learn and work!
Hamilton, OH 45011
******************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Manager/Secretary/dispatch
Sears Remodling and Construction - Hamilton, OH
June 2001 to March 2020
Office Manager, faxing, printing, ordering, scheduling, answering calls, dispatching workers,payroll Pick Packer
Cornerstone Brands - Fairfield, OH
September 2018 to December 2018
Picked and packed customer's orders had to pay attention to detail and other info Order Entry Representative Data Entry CSR
Hammacher Schlemmer - Fairfield, OH
May 2018 to June 2018
Answer inbound calls, order entry, customer service, data entry, using Microsoft, Cisco program for calls, using sign up genious for scheduling,
Tax Preparer
Liberty Tax Service - Hamilton, OH
December 2017 to February 2018
Answering customer calls, data entry, Taxes filed with Federal/State/City government tax department, applying for financial items,
Engagement Specialist
Star Tek (Sprint) - Hamilton, OH
April 2017 to September 2017
I worked in a call center for Sprint retentions
CSR - Customer Service Representative Supervisor
Walmart
June 2016 to March 2017
Customer Service Representative/Collections Agent Call Center(small) CheckSmart Financial, LLC
October 2015 to June 2016
Applying and reapplying loans, preparing tax returns, doing tax returns state and federal for personal and small business,cashing checks, collections, bill payments, insurance payments and agreements, western union, money orders,
Store Manager
Family Dollar
March 2009 to October 2015
Secretary/Receptionist/Office Manager
C & J Construction - Hamilton, OH
January 2001 to March 2009
Data entry, ordering, dispatcher, scheduling, payroll, 1099s, accounting, appointment setter, handling customers and employee issues,
Education
Undergraduate in Bachelor's Psychology in Addiction Purdue Global University - Indiana
March 2022 to Present
Preliminary Cdca in Preliminary Cdca/Cdca
Ohio dependency - Ohio
February 2022 to Present
GED
D Russell Lee
Skills
• Microsoft Office, Data entry, Order Entry, Customer Service, Collections (10+ years)
• Call Center
• Customer Service
• CSR
• Customer Care
• Tax Experience
• Store Management Experience
• Accounts Payable
• Retail Management
• Accounts Receivable
• Financial Report Writing
• QuickBooks
• Cold Calling
• Cash handling
• Loan processing
• Bookkeeping
• Office Management
• Account Reconciliation
• Management
• Bank Reconciliation
• Payroll
• Addiction counseling (Less than 1 year)
• Sage
• Auditing
• Journal Entries
Certifications and Licenses
PTIN
January 2018 to January 2019
Tax Preparer License Number
Additional Information
I have experience in so many different areas from office to retail and everything in between what they have in common is working with people. I love working with people each day is different because you are working with customers from all walks of life. Now this is a good portion list of my skills and experience; office management, retail store management, department management, data entry, faxing, filing, ordering, scheduling, payroll, book keeping, dispatching, customer service, answering phones, cash handling, depositing, fiance keeping, handling inbound and outbound calls and emails, online order filling, shipment tracking, stocking, item tracking shipping and receiving, inventory clerk, Microsoft word excel office etc., collections, call centers, retentions, returns, customer interactions when issues arise,,check cashing into $100,000s, preparing taxes and returns for personal and small businesses for city, state and federal, handling and processing loans new and re-loans, applying insurance payments and also doing electronic bill pays for many companies for customers, setting up prepaid cards and accounts.
I am enrolled in Purdue Global University for a Bachelor's in Psychology in Addiction. Also I am taking courses to get my preliminary cdca and then going on for my cdca.
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