DAVE-DAMAS dé PLANCHER

adv5v5@r.postjobfree.com 438-***-****

SKILLS

● Fluency in French and English

● Over 15 years of experience in Customer Service

● Self-motivated with the ability to handle a high volume of work and multi-task assignments

● Can identify the needs and problems of others quickly to provide a solution

● Interest in making an organization run smoothly

● Interest in bringing others to a particular point of view through personal persuasion and sales techniques

● Advanced skills; Microsoft Office, Adobe PhotoShop, Adobe Audition, FL Studio, Traktor, First Aid/CPR, WHMIS, Smart Serve, COVID-19 Awareness for Foodservice, and Canadian Food Safety

● Over 15 years of experience in various aspects of the Music Industry WORK EXPERIENCE

MAY 2021 – DEC 2022

Shipping and Receiving

Cuisine Crotone Kitchen Inc. Montréal, QC

● Load kitchen cabinets and accessories into 53 foot trailer

● Help process merchandise of the production line

● Kept the Shipping department clean and presentable OCT 2019 – JAN 2021

Inventory Specialist / E-COM

Excel Personal Sainte-Laurent, QC

● Pack REITMANS’ online purchases for delivery

● Restock inventory list

● Prepare merchandise for shipping

AUG 2015 – JUL 2019

Mover Helper / Bilingual Collection Agent

Local Moving Guys Montréal, QC and Toronto, ON

● Bill client for moving services

● Load and unload the 16-foot truck

● Provide onsite customer service support

APR 2019 – JUN 2019

Bilingual Customer Service Representative

Randstad Toronto, ON

● Respond to Dyson Ltd customer service inbound calls

● Explain product details and assist the client with merchandise purchases

● Troubleshoot the client’s device or send in the device for repair JUL 2016 – DEC 2019

Construction Subcontractor

A1 Services Toronto, ON and Montréal, QC

● Provide Home Demolition, Landscape, Residential/Business Moving, Tree Cuts, and Waste Disposal services

DAVE-DAMAS dé PLANCHER

adv5v5@r.postjobfree.com 438-***-****

JAN 2015 – MAR 2016

Kitchen Cook / Customer Service Representative

STREET HELP / UNIT 7 Windsor, ON

● Cook food for the homeless

● Provide a positive and manner customer support

FEB 2013 – SEPT 2014

Bilingual Sales Representative

S&P Data Toronto, ON

● Strengthen Bell Media’s SuperEcran, The Movie Network, and Super Channel campaigns by upgrading their client’s TV Programmation

● Respond to inbound calls; clarified billing and explain account inquiries AUG 2001 – FEB 2013

Customer Service Representative / Telecommunication Sales Representative / Sales Supervisor / General Sales Manager / Disc Jockey

PUBLI-CAN Marketing Montreal, QC,

● Supervise that policies, procedures, protocols, and guidelines of the company are appropriately developed and implemented

● Maintain proper sequence of sales order

EDUCATION

Ve’ahavta Skills Academy Toronto, ON 2021

STREET HELP / UNIT 7

COVID-19 Awareness for Foodservice, Canadian Food Safety Windsor, ON 2020 Fred Victor

First Aid/CPR, WHMIS, Smart Serve, and Food Handling Toronto, ON 2016 Liftow

Forklift Certificate Saint-Laurent, QC 2013

Fort-Myers Senior High School

High school diploma c/o 1999 Fort-Myers, FL 1999

REFERENCES AVAILABLE UPON REQUEST

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