Medical Assistant Front Desk

MELISSA LASSITER

***********@*******.*** 843-***-**** Beaufort, SC 29901

Summary

I currently work in Allergy & Asthma. I am a certified Medical Assistant with an Associate's degree in Medical Office Management. I can do all things clinical and nursing. From front desk duties to the back of the office doing all things clinical. I am a huge multi tasker who likes to stay busy! I am effective and very motivated. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Skills

• Multi Task

• Microsoft Word

• Emailing

• IMS

• POS System

• Inventory and Supply Management

• Patient Examination

• Procedure Assistance

• Patient Care Assessment

• Nursing Consultation

• Allergy Shots/testing

Experience

Allergy & Asthma Center Beaufort, SC

Medical Assistant

12/2017 - Current

• Scheduled appointments for patients via phone and in person.

• Documented notes during patient visits.

• Secured patient information and maintained patient confidence by completing and safeguarding medical records.

• Organized charts, documents and supplies to maintain team productivity.

• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

• Responded to patient callbacks and phone-in prescription refill requests.

• Contacted pharmacies to submit and refill patients' prescriptions.

• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

• Assessed, documented and monitored vital signs for patients within outpatient setting.

• Measured vital signs and took medical histories to prepare patients for examination.

Maye River Grill Bluffton, SC

Waitress

02/2015 - 11/2017

• Trained new employees to perform duties.

• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

• Utilized POS system to total meal costs and add taxes for final bill calculation.

• Served food and beverages to patrons and confirmed complete orders.

• Responded to ad hoc cleaning duties at end of shift.

• Relayed orders to service bar and kitchen via point-of-sale register system.

• Stocked service areas with supplies during slow periods.

• Prepared salads, appetizers and garnishes to assist kitchen staff.

• Took reservations and to-go orders to streamline process for both customer and restaurant.

• Presented menus and answered questions regarding items.

• Prepared checks, itemizing total meal costs and taxes.

• Informed customers of daily specials and signature menu items.

• Presented food and beverages to guests at tables. Charles & Company Bluffton, SC

Salon Coordinator

06/2005 - 11/2015

• Resolved guest complaints.

• Managed payment processes and checked accuracy of service and tax charges, reducing errors [Number]%.

• Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.

• Scheduled customers for various salon services, manicures and hairstyling and made suggestions for additional services.

• Pleasantly welcomed clients to salon, signed customers in for services and detailed current promotions.

• Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

• Checked members and guests in promptly for appointments.

• Supervised banking procedures, cash flow and accounting processes.

• Marketed salon products and services to boost overall establishment revenues.

• Handled staff development, budgeting and supply ordering.

• Anticipated spa and salon guest concerns and addressed each with speed and efficiency.

• Scheduled employees and oversaw customer appointment calendar.

• Coordinated salon's master schedule, managing client appointments, personnel schedules and promotional events.

• Supervised waiting area to maintain cleanliness and welcoming atmosphere.

• Conducted regular meetings to brief employees about salon's success and announce sales goals.

• Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies. Education and Training

Technical College of The Lowcountry Beaufort, SC Associate of Applied Science in Medical Assisting

05/2015

Certifications

• Certified Medical Assistant (CMA)

• Certified Clinical Medical Assistant (CCMA)

Contact this candidate