General Manager Area Supervisor

Jeffrey S. Smith, Sr.

**** ****** **** *. ************, VA 23236 804-***-**** ************@*****.*** Qualifications Summary

Highly experienced Restaurant General Manager who demonstrates entrepreneurial expertise, results focused, restaurant operations and practical food and cost reduction initiative. Progressive leadership and overall personnel management experience. Dedicated to maintaining a reputation built on quality, service and uncompromising ethics.

Professional Experience

District Manager, April 2018 to 2020, Regional Manager 2020 to 2/2022, 2 / 2022 to Present COO and Operating Partner The Pit and The Peel Bistro

• Oversee all aspects of operating 5 units and in the process of grand opening of our own commissary kitchen.

• Designing and creating food cost, paper inventory spreadsheets.

• Hiring and Firing of ALL employees and Managers

• Conduct financial and P&L reviews with Managers

• Oversee ALL aspects of running a business

General Manager, May 2013 to April 2018 RVPP, LLC dba CiCi’s Pizza

• Marketing & Catering Director for the Richmond market

• Responsible for all aspects of running unit

• P & L Responsibilities, All food ordering and inventory controls

• 2014 raised sales over 2013 by $173,000 by utilizing LSM and community involvement also adhering to company policies ie: voids, over-rings, and proper cash handling procedures. General Manager, 2010 to May 2013 RREMC aka Denny’s Restaurant

• Responsible for the performance, profit and loss, compliance, and communication of the business

• Supervising staff of 45+ to include management staff

• Responsible for weekly and monthly inventory

• Order all food, paper, and alcohol products

• Responsible for LSM

• Compliance with all Health Department, Labor Board and ABC compliances

• Chairperson for Richmond ADI Market for Denny’s Facebook page

• New store open operating team

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General Manger, 2008 - 2010 Buffalo Wild Wings

• Responsible for the performance, profit and loss, compliance, and communication of the business

• Supervising staff of 60+ to include management staff

• Responsible for weekly and monthly inventory

• Responsible for LSM

• Complied with all Health Department, Labor Board and ABC compliances

• Increased sales from April 2009 to November 2009 $98,000 using only LSM

• Raised $13,630 for St. Jude’s in month of October 2009 Owner / Sole Proprietor, 2002 - 2008 D & Sunz Construction Company

• Project estimating

• Designing and preparing drawings for issuant of all building permits while adhering to Department and Professional and Occupational Regulations standards

• Responsible for Profit and Loss of business

• Purchasing of all material, supplies, and tools

• Operation of mechanical machinery and large construction vehicles

• Delegation of all sub-contractor work

• Responsible for maintain of all licenses and insurance General Manager, 1995-2002 Long John Silvers, Inc.

• Overall responsible for the daily operations and financial results of a restaurant with annual sales of eight hundred thousand dollars

• Supervising staff of 20-50 employees to include management personnel

• Management performance and reviews

• Equipment, inventory, and new store package purchasing

• Employee and Management training

• New store opening and closing restaurants

• Assisting area supervisor with managing 12 restaurants with combined annual sales in excess 10 million dollars

• Overall accomplishments include: successfully managed two economically challenged restaurants on the verge of closing, and improved sales and profits by average of 20-30%, and 15-25% respectfully, keeping them in business; numerous awards for increasing sales.

• Area Supervisor in training overseeing five stores plus managing own store General Manager, 1991-1995 New Charleston Restaurants, Inc. aka Sonic

• Overall responsible for the daily operations

• Supervising staff of 40-60 employees

• Maintaining all performance evaluations and personnel files

• Profit and Loss statement analyzing

• Training of all employees and management

• New store opening and closing restaurants

• Overall accomplishments include: Successful opening of brand new restaurants, increasing sales by an average of 20-25%, and increasing profits by an average of 15-18% Certifications Received

• Supervisor Skills Certificate

• Food Safety Certificate

• Restaurant and Institutions Product and Equipment Review Certificate

• Restaurant Management Training Certificate

• Management III Certificate

• Sonic I Management Certificate

Volunteer Experience

• Team Manager/Head Coach Chesterfield Little League 2000-2005

• First Commonwealth Church Sports and Recreation Facilitator 2002-2004

• Head Coach Soccer & Baseball YMCA 1995-1998

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