Mindy Hileman
Salisbury, Ma ****2
*********@*******.***
OBJECTIVE
To seek a challenging management role within an acute care facility. To use my experience and education to deliver quality patient care within a team of caregivers.
EMPLOYMENT
2015-Present Anna Jaques Hospital
Administrative Nursing Supervisor
● Oversee operations of the hospital during off shifts and weekends
● Resource to Nursing Staff
● Resource to all hospital departments
● Conflict Management
● Initiates disciplinary action
● Assess unit activity through communication with staff and unit rounds
● Provides documentation for regulatory and safety issues
● Provides leadership in a crisis, codes and traumas
● Coordinates non-nursing activities when necessary for the
● Coordinates bed flow, placing patients
● Staffing
● Resource for patient family complaints
● Access medications that are needed for the units 2014-Present Holy Family Hospital
Administrative Nursing Supervisor
● Oversee operations of the hospital during off shifts and weekends
● Resource to Nursing Staff
● Resource to all hospital departments
● Conflict Management
● Initiates disciplinary action
● Assess unit activity through communication with staff and unit rounds
● Provides documentation for regulatory and safety issues
● Provides leadership in a crisis, codes and traumas
● Coordinates non-nursing activities when necessary for the
● Coordinates bed flow, placing patients
● Staffing
● Resource for patient family complaints
● Access medications that are needed for the units 2008-2014 Lahey Hospital Medical Center
Staff RN in the Surgical Intensive Care Unit
● To provide primary nursing care to the critically ill
● Complex dressings including vac-dsg
● Monitoring and infusing vasoactive drugs
● Infusing and monitoring of sedation drugs while on ventilators
● Knowledge in the care for ventilated patients, ETT and tracheostomies
● Appropriate physical assessment of the patient
● Support and care to the patient and families
● Collaborate with physicians, residents, nursing and other ancillary staff to facilitate patient care
● Appropriate and accurate nursing documentation
● Knowledge and assistance of insertion of Swan-Ganz, central lines, arterial lines, vas-cath, tunneled lines and ICP lines
● Appropriate patient teaching throughout the patient stay 2006-2008 Lawrence General Hospital
Clinical Manager
● Provide day to day leadership and supervision of nurses, nurse aides and clerical staff
● Coordinate, prioritize and facilitate patient care and collaboration with other in-patient managers
● Staff scheduling
● Yearly staff performance appraisals
● Continuous quality improvement
● Staff disciplinary issues
● Monthly staff meetings
● Involved with implementing Accudose
● Provides counseling and coaching for staff
● Interview and hire staff for med-surg floor
● Coordinates orientation and preceptor programs for new employees
● Current committee participation: Skin Task Force, Fall Prevention Task Force, Pain Management, Patient Care Management, Hospital Dept. Quality Improvement, Bed Flow, Hospital Management Forum, MONE, Medication Safety, Inpatient Meetings
2005-2006 Quality Review Specialist of Critical Care
● Data Collection for MI’s, SCIP, Emergency transfers, Critical care admissions, Surgical case review, Stroke review, Code 99 review, surgical service review, mortality review and readmission to the hospital
● Prepared minutes and agendas for the following committees: Code 99, Stroke Committee, Critical Care Committee, Surgical Case Review Committee and Surgical Committee
● Reviewed Case Referrals
1996-2005 Administrative Nursing Supervisor
● Oversee operations of the hospital during off-shift and weekends
● Resource to Nursing Staff
● Conflict Management
● Initiate Disciplinary Action
● Assist with staff performance appraisals
● Assess unit activity through communication with staff and unit rounds
● Provide documentation for regulatory and safety issues
● Provides leadership in a crisis, traumas and Code 99
● Coordinates non-nursing activities when necessary
● MNA negotiations for 2 years
● Valuables committee
● Coordinate bed flow
1990-1996 Registered Nurse, Charge Nurse in ICU
EDUCATION
2014-Present University of Massachusetts Lowell
● Presently seeking BSN
2007-2010 Cambridge College
● Credits toward Master’s degree in Healthcare Management Northern Essex Community College
● Associates in Science and Registered Nursing
COMMITTEES
● CQI member of the valuables committee
● QI representative for ICU
● Designed a new Critical Care flow sheet
● Member of the Pain Team
● Bed Task Force Team
● Involved with RN negotiations for 2 contracts
● Supervisor’s schedule
● Orientation of new supervisors
ACCREDITATIONS
● BCLS
● ACLS