Opera and Hotsos experience
Resume:
Ryan Ashford
Schiller Park, IL *****
**************@*****.***
Work Experience
Uber Driver
Uber - Chicago, IL
August 2021 to Present
• Picked up guests and take them safely to their destination.
• Picked up orders and deliver their food & beverages to their address.
• Made sure that vehicle was routinely cleaned and inspected.
• Always left beverages in vehicle to ensure higher standards of service. Front Desk Agent
Loews Chicago O'hare - Rosemont, IL
May 2022 to January 2023
• Helped checked guests in/out through third party reservations or directly with the hotel
• Experience in Night Audit
• Handled discrepancies and balanced out credit limits
• Helped guests with their needs/concerns
• Dispatched with shuttle driver and central reservations
• Handled Guest Concerns/Needs
Guest Service Agent
Sonesta - Rosemont, IL
January 2022 to May 2022
• Helped checked guests in/out through third party reservations or directly with the hotel.
• Greeted and helped guests/clients
• Made sure that cash was balanced before the end of shift. Task Order Liaison
Hotel Contracting Services - Rosemont, IL
January 2020 to November 2021
• Assisted military applicants by checking them in/out of the hotel through a third party known as the Freedom Club.
• Ran the freedom club during the night shift.
• Bookkeeping
• Communicated with MEPS (military entry process station).
• Made sure that applicants had their meals in the morning, got their wake up calls and were all accounted for.
• Sent invoices to MEPSCOM after applicants departed for the morning shuttle.
• Made sure that the freedom club was deep cleaned. Visitor Services Associate
The Field Museum - Chicago, IL
December 2019 to October 2021
• Greeted and welcomed guests to the museum.
• Sold tickets, city passes and memberships to guests.
• Informed guests on what they were buying and the benefits to each of their purchases.
• Informed guests of opening and closing times.
Education
Bachelor's degree in History
Southern Illinois University-Edwardsville - Edwardsville, IL December 2017 to December 2018
Associate in Science (AS) in Arts and Sciences
Southwestern Illinois College - Belleville, IL
January 2015 to July 2017
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