Charlene Ayala

N. Hollywood, California 818-***-**** adv5ja@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Detail-oriented professional in both performance and presentation with the ability to plan and am able to communicate effectively at all levels.

Organization Skills

Computer Literacy

Strong Leadership

Multitasker

Corporate Accounting

Customer Service

Communications Skills

Time Management Skills

Research Abilities

Bilingual (Spanish/English)

PROFESSIONAL EXPERIENCE

Paw Hills Luxury Hotel and Spa Agoura Hills, CA December 2022 – Present

Kennel Attendant

Duties include cleaning cages and dog runs, feeding, exercising, and playing with animals. Also, may provide basic healthcare, bathe animals, and attend to other basic grooming needs.

Undergraduate student at Ana G. Mendez University Ponce, Puerto Rico October 2021- Dec 2022

Veterinarian Technology

Vaccinated with Imovax (Rabies) Studied Introduction to Veterinary Sciences, Techniques and Protocols Technology, Anatomy and Physiology of Domestic Animals, Biology, Algebra, Writing Techniques Spanish and English. Certified by CitiProgrram: Back to campus Covid 19, Working with Cats in Research Settings, Working with Dogs in Research Settings, Working with Rats in Research Settings, Biosafety Training for Students.

Rescued and found forever homes for over 300 puppies. Created different routes in the city of Puerto Rico to feed stray dogs.

Rock Star Original Jeans Los Angeles, CA February 2015 – August 2017

Accounting Assistant

Reconciled credit card payments, sales and UPS charges. Provided customer support. Created product cost sheets and entered invoices into Quickbooks.

Lakaye Studio Los Angeles, CA June 2013 – October 2014

Office Manager

Responsible for accounts payables and accounts receivable using Quickbooks. Collaborated with the billing and accounting departments on payroll, accruals, budget and end month reconciliations.

Processed credit card payments and refunds. Provided customer service support. Managed inventory and office supplies. Supervised office staff. Coordinated on time deliveries and shipments to customers

And subsidiaries. Investigated discrepancies damages and returns.

The Grosby Group, Inc. Los Angeles, CA June 2006 - April 2010

Bookkepper/Adminsitration/Sales

Managed account payables account receivables, bank reconciliations, payroll and deposits.

Increasea revenue by recovering payment on past due invoices, Organized clients’ database covering

multiple South American countries and currencies. Provided and improved customer service by

effectively handling the needs of clients. Develop strong vendor relations by providing consistent

feedback and consoladating internal databases to streamline monthly sales reports and payments.

La Pizza Loca, Inc. Downey, CA May 1998 – June 2006

Account Payables/Account Receivables

Reviewed, verified and processed invoices for payments. Investigated and resolved invoice descrepancies.

Maintained customer and vendor files. Collaborated wirh the billing and accounting departments on accruals, budget and end month reconciliations. Posted payment and completed deposits.

Education:

Undergraduate Tecnología Veterinaria

Universidad Ana G. Méndez

Veterinary Technichan

Ponce, Puerto Rico

October 2021- Present

Certified: Computer Office Specialist

United Education Institute

Huntington Park, California

1997-1998

Montebello High School – High Diploma 1990

Montebello, California

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