Lynnette Shook

Westland, MI *****

adv5ho@r.postjobfree.com

734-***-****

ABILTY TO SUCCESSFULLY MANAGE, ORGANIZE AND MOTIVATE Acquired 10 years of valuable retail management and merchandising experience. More than 10 years working with office machines and procedures with 6 years working as an Administrative Assistant to three managers simultaneously. Being such a quick study and adapting well to new situations allowed promotions to happen quickly. Possessing a high level of integrity and well-honed self-direction allowed employer trust to develop swiftly, permitting the successful running of an office and the management of a team of 5 to 10 people with only minimal supervision. Self-motivation and drive allowed a full- time administrative assistant with two small children to graduate Summa Cum Laude with a Bachelor's degree.

#readytowork

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Title Coordinator

Rocket Mortgage - Detroit, MI

September 2020 to Present

Process all paperwork needed to close a home loan, review titles for any discrepancies, speak with attorneys and title agents to get paperwork processed and continued follow up until the loan goes to final closing.

Foreclosure Audit

CeLink Reverse Mortgage - DeWitt, MI

February 2017 to September 2020

Dewitt, MI.

Analyzing due diligence on foreclosures and creating a report, assisting with rebuttals on due diligence claims, requesting via email attorney created chronologies for attorney files, due diligence, claims and property preservation, creating chronologies from our database when the attorney is no longer practicing, reviewing chronologies and requesting needed revisions, updating 5 spreadsheets used to coordinate the chronologies, requesting and reviewing attorney files, printing chronologies and sending them to file, uploading attorney files and property preservation chronologies to their proper place and putting necessary notes in RMSS (our database).

Coordinator

HRU/Roush Industries - Lansing, MI

July 2016 to February 2017

Supervising and directing inspectors doing the first level of inspection on vehicles made at GM Grand River, doing a second inspection and documenting the findings, putting the findings into a database, preparing and organizing the tools needed for the inspections. This job was done outside so, enduring extreme cold and hot temperatures were a huge part of the job. The job ended. Office Assistant

Holt Products - Holt, MI

August 2015 to July 2016

Researching price and availability then ordering needed products, getting quotes from suppliers for outside processing, accounts payable paperwork from order to payment, processing time reports and time cards, keeping temporary and regular employee records updated and organized, creating and maintaining various reports, shipping requests and documentation, data entry, filing, answering phones and greeting visitors.

Float Teller

Independent Bank - Charlotte, MI

August 2014 to August 2015

Teller transactions, in person and telephone customer service, travel and service 10 different branches, cash handling and daily balancing.

Junior Achievement

AmeriCorps VISTA - Lansing, MI

August 2013 to August 2014

Participating in community fund raising events, coordinating events like Reverse Job Shadows and JA in a Day at local schools, teaching JA programs in K-12 classes, meeting with school officials to set up or request new classes, attending community events to gain volunteers, research possible volunteers for classes, job shadowing and reverse job shadowing, creating usable documents and new contact lists, updating current data and adding new items to the company database. Arbitration Administrative Assistant

Manheim Auto Auctions - Flat Rock, MI

May 2005 to July 2011

Coordinating and organizing the office and paperwork, handling all aspects of arbitration between buyers and sellers as well as between buyers and the auction, interpreting the arbitration policy for the best outcome for all parties involved, handling all administrative aspects of sale day inspections. Assisted Fleet Lease and Online Sales weekly with paperwork and customer service as well as Lot Operations with inventory control.

Education

Bachelor's Degree in Criminal Justice

Colorado Technical University, CO

December 2012

Skills

• 1. Proficient in Microsoft Word, Excel, Outlook, Power Point and Internet. 2. Experienced with AS400, Access, Publisher and SharePoint. 3. Typing skills at 40 WPM and data entry skills last tested at 8000 keystrokes 4. Multi-line phone skills and a very pleasant phone voice 5. Certified CPR, Infant CPR and Basic First Aid.

6. Diverse conflict resolution skills

7. Well rounded leadership skills which initiated previous advancements. 8. Exceptional driving record with automotive knowledge

• Auditing

• Retail Management

• Merchandising

• Accounts Payable

• Administrative Experience

Assessments

Scheduling — Highly Proficient

October 2018

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Highly Proficient

Filing & Organization — Highly Proficient

October 2018

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient

Attention to Detail — Proficient

April 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Data Entry — Highly Proficient

June 2020

Entering data quickly and accurately

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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