Peotone lL
****.********@*****.***
Joel Markus
Market Sales Manager
Relevant Skills
Skilled in time management and organization
Detail oriented and accomplished trainer
Great customer service skills
Technology and sales focused background
Proficient in Microsoft office and all mobile operating systems Experience Market Sales Manager
Samsung
02/2021 - Current
Review and analyze sales data and create plans to increase revenue and market share for Samsung in specific retailers
Provide in depth training on Samsung TV and Audio line up for retail sales reps
Conduct demo and sales days at different Best Buy locations in market provide merchandising assistance and maintain cleanliness and functionality of all Samsung displays in stores
Mentor and manage dedicated Samsung home theater associate in best buy locations
Field tech associate
Asurion
12/19 - 03/21
Deliver and provided technical assistance for customers who ordered replacement phones through Asurion
Promted to current customers additional add on services for Asurion Worked with Wireless carrier stores in region to promote this service from Asurion and increase revenue for Asurion
Account Manager
Samsung Care
02/17 - 11/19
Served as liason between Ubreak IFix locations and Samsung care Traveled to stores and conducted audits for store inventory, equipment and certifications
Provided in depth training for repairs on Samsung mobile devices Performed certifications for all locations that wished to opt in to Samsung partnership
Retail Store manager
T-Mobile
04/14 - 11/19
Handled day to day operations for T-Mobile store such as inventory management, scheduling,and recruiting
Helped customers with phone sales and tech issues and increase revenue for T-Mobile
Performed on-boarding and all training for new employees at T-mobile location
Education Associates in Marketing and Management
Moraine Valley Community College
08/10 - 05/13