Customer Service Barista

Name: TEM NESTOR CHE

Contact: 058*******

Email: *************@*****.***

Location: Dubai

Barista

Dedicated and focused Barista with the extremely effective customer service experience. Used to working in a fast paced environment. Works well individually or as a team. Seeking a position in which I can learn new skills and gain new experiences while applying skills already obtained through experiences and educated training. Personal And Work Related Skills: Customer Service, Strong Interpersonal Skills, Work well under pressure, Excellent Problem-solving skills, Software Microsoft Word Microsoft PowerPoint.

***********@*****.*** 056******* Al Nahda, Dubai, UAE WORK EXPERIENCE

BARISTA

BASBOSATNAGEER CAFE UMMA AL QUWAIN

09/2020 - Present, Um Al Quwain,UAE Achievements/Tasks Prepared and delivered a range of beverages for

100+ customers a day.

Educated customers on the different beverages, while offering my personal opinions based on theirfeedback. Gave samples of popular coffee blends with a view

to creating sales opportunities.

Make sure that coffee brewing equipment is cleaned, sanitized and maintained properly on a constant

basis.

Advised customers on the whole bean and bulk

tea purchases, detailing the origin, flavor and

pairing recommendations.

Verified that prepared food met all standards for quality and quantity.

SENIOR BARISTA

STORM CAFE

05/2019 - 05/2020, Al Ain,UAE Achievements/Tasks

Maintaining a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Following operational policies and procedures, including those for cash handling and security, to ensure the safety of all partners during each shift.

Replaced dirty towels with clean vacuuming carpet in room, dusting room, wiping down desks, fridges,

microwave, and all other furniture, and taking all the trash out.

BARISTA/CASHIER

STAN COFFEE

01/2018 - 03/2019, Buea,Cameroon Achievements/Tasks Providing first class customer service to customers with prompt service, quality beverages, and products and

SKILLS

Math (basic calculations) POS & cash register

Latte art / milk steaming Coffee bean grinding

Manual and automatic coffee brewing

Adept with Espresso machines

Food Safety and Hygiene.

Knowledge of Coffee Brews & Roasts.

Ability to Work Well Under Pressure

Food & Beverage Pairing Verbal Communication Skills Problem Solving Skills

Table setting /food preparation

Inventory management Personable and friendly

Endurance (long hours) Conflict resolution Time

management Team player Cash Handling Extensive

Food/beverage Knowledge Marketing

Planning/coordinating Shift Leading

CERTIFICATES

Certificate : Food and Beverage Management, June

2020 UNIVERSITA BOCCONI (VIA COURSERA)

(07/2020 - Present)

Certificate : Stanford Introduction to Food and Health, July 2020

LANGUAGES

maintaining a clean and comfortable store environment. Prepared bills for food, using cash registers, calculators, or adding machines, and accept payment or made change.

EDUCATION

Higher National Diploma in Food Science National Polytechnic Bamenda 01/2015 - 01/2018,

English

Native or Bilingual Proficiency

INTERESTS

Traveling Reading

French

Native or Bilingual Proficiency Music

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