Jacqueline Banks
Cleveland, OH
adv5fi@r.postjobfree.com
Work Experience
Customer Service Representative
The Ups Store
October 2022 to March 2023
• Provide prompt, efficient and courteous customer service
• Assist customers to determine the best way to ship their packages
• Assist customers with document services
• Pack merchandise for shipment and process the shipment
• Ring sales in a computerized register
Cashier
Dollar tree
April 2022 to August 2022
• Process sales transactions
• Calculate the cost of products or services
• Handle customer complaints
• Calculate and return change when required by the payment method
• Scan and bag items accurately and efficiently
• Stay up to date on merchandise promotions, advertisements and product information EVS Attendant
JACK Thistledown Racino - North Randall, OH
February 2020 to January 2022
• Cleans floors by sweeping, mopping, scrubbing or vacuuming using the proper chemicals, tools and equipment
• Must have full knowledge of matters of sanitation, use of disinfectants and proper operation of cleaning equipment
• Daily stocks cart with paper products and cleaning solution
• Attends all departmental in-services as scheduled, actively plans and contributes to the department activities as requested
• Maintains age specific precautions
• Wipes down all commonly touched surfaces and shower heads with a disinfectant cleaner Call Center Representative
JACK Thistledown Racino LLC - Cleveland, OH
April 2021 to June 2021
• Make outbound calls to members of the program
• Give them information about the election and candidates running
• See who the members consider voting for and persuade them to vote for a certain candidate. Education
College Diploma in Medical office administrative
Remington College-Cleveland Campus
June 2019
High school diploma
Promise Academy - Cleveland, OH
June 2017
Awards
Alpha Beta Kappa
May 2017