MELISSA BRENNEMAN
*** **** ***** **. ********** OH, 45331 · 937-***-****
**************@*****.***
Detailed oriented professional with 13.5 years of experience and a proven knowledge of conflict resolution, customer communications, and customer satisfaction. Aiming to leverage my skills to successfully fill the Customer Service/Sales role at Moeller Door and Windows.
EXPERIENCE
SEPTEMBER 2007 – PRESENT
GENERAL MANAGER, Aaron’s sales and lease
Review financial statements, sales and activity reports, and other performance data to measure productivity and determine area needing cost reduction and program improvement
Manage staff, preparing work schedules and assigning specific duties
Direct and coordinate organization’s financial and budget activities to fund operations, maximize investments, and increase efficiency
Determine staffing requirements and interview, hire, and train new employees
Plan store layout design displays
Perform sales floor work, such as greeting or assisting customers, stocking shelves, and taking inventory
EDUCATION
JUNE 1991
HIGH SCHOOL DIPLOMA, greenville city schools
REFERENCES
Jeremy Bolin, Regional Manager, Aaron’s Sales and Lease 937-***-**** -Regional Manager
Joe Abke, Frito Lay
937-***-**** – Former Employee
Katina Hollopeter, Sales Rep, Aarons Sales and Lease 937-***-**** – Former Employee
Brian Meade, Fourmen, Moeller Door and Windows 937-***-**** – Friend