Customer Service Front Desk
Resume:
Nicole Ransom
West Richland, WA *****
*************@*****.***
Willing to relocate to: Pasco, WA - Kennewick, WA - West Richland, WA Authorized to work in the US for any employer
Work Experience
Lead Teacher
Little Lites Christian Learning Center - Reno, NV
September 2021 to Present
I am responsible for engaging my 2-3 year old students in daily lesson plans as well as art's and crafts. I am responsible for providing table or center activities on a daily basis, to keep the children engaged. I assist in potty training children that are trying to be potty trained and change diapers of those not yet potty training.
I am also responsible for the upkeep of my classroom, by cleaning Toys, cots for napping, carpets, tables, eating area on a daily/weekly basis.
School Coordinator
YMCA of Richland - Richland, WA
October 2022 to February 2023
I am the school coordinator for preschool aged children. I'm responsible for teaching the assigned curriculum, engaging the children in activities and maintaining a clean and safe environment. Lead Teacher
Noah's Ark PreSchool - Yuba City, CA
October 2015 to December 2019
I was Lead Teacher at my previous employer, to the age's of 6 week's old to 10 year old children. I am responsible for providing a safe but fun leaning environment for my own classroom as well as, ensuring the other employee's are also providing a safe learning environment for their class's also. I am responsible for providing yearly "themes of the week" crafts as part of the lesson plans. I am also responsible for asking other co-workers to leave their work shift early if low count of student's, as well as stay late if needed until our student/teacher ratio is met. I also am responsible for giving tours of our school as well as answering any questions parent's may have about the enrollment packet.
Lead Teacher
A KID'S LIFE Preschool & Child Care - Roseville, CA February 2019 to August 2019
I was the Lead Teacher of the 2 -3 years old classroom. I am responsible for providing weekly educational lesson plans that also engage the children in art's and crafts. I assisted in potty training my students
& changing diapers of those not potty trained. I was also responsible for engaging the children in daily table or center activities, while providing a safe and fun environment. Private Nanny - Nanny
Care.com - Yuba City, CA
January 2013 to October 2015
I was responsible for the care of a toddler and providing a safe and fun learning environment. Was also responsible for household chores and provided meals daily. Nursery Attendant
United Methodist Church - Marysville, CA
October 2013 to March 2014
Was responsible for the care of infants and toddlers during church services. Telemarketer/Customer Service
Trendwest Resorts - Telemarketing - Yuba City, CA
March 2011 to September 2011
Was responsible for selling time shares
Education
Associate Teacher in Early Childhood Education in Early Childhood Education Yuba Community College - Marysville, CA
September 2005 to June 2007
Skills
• CPR
• Child Care
• Teaching
• training
• Organizational Skills
• Filing
• Teaching Experience
• Early Childhood Education
• Management
• Toddler Care
• Infant Care
• Nannying
• Curriculum Development
• Special Needs
• Classroom Management
• Infant Care
• Curriculum Development
• Special Needs
• Telemarketing
• Toddler Care
• Experience with Children
• Experience Working With Students
• Autism Experience
• Babysitting
• Classroom Experience
• Childcare
• Special Education
• Meal Preparation
• English
• Customer service
• Preschool experience
• Supervising experience
Certifications and Licenses
CDA
CPR & First Aid
January 2022 to January 2024
I am CPR/First Aid certified in infant/child/adult Early Childhood Certification
Present
18 college unit's in Early Childhood Education
Teaching Certification
Assessments
Knowledge of Early Childhood Development — Proficient October 2019
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Early Childhood Development — Proficient
January 2020
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Building relationships for childcare providers — Expert December 2020
Building positive and productive relationships with families of children ages 0–3 Full results: Expert
Following directions — Proficient
December 2020
Following multi-step instructions
Full results: Proficient
First aid — Proficient
December 2020
Treating common medical emergencies
Full results: Proficient
Elementary school lesson planning — Proficient
December 2020
Developing lesson plans for elementary-level classrooms that promote learning Full results: Proficient
Front desk manager (hotel) — Highly Proficient
December 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient
Verbal communication — Familiar
December 2020
Speaking clearly, correctly, and concisely
Full results: Familiar
Elementary school classroom management — Familiar
December 2020
Managing behavior in elementary school classrooms
Full results: Familiar
Youth program counselor — Highly Proficient
December 2020
Leading, communicating with, and supporting youths Full results: Highly Proficient
Management & leadership skills: Planning & execution — Highly Proficient December 2020
Planning and managing resources to accomplish organizational goals Full results: Highly Proficient
Customer focus & orientation — Proficient
December 2020
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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