Executive Assistant Hr

ANNMARIE BROWER, CPS

262-***-**** ***.*********@*****.***

CAREER PROFILE

Senior level administrative professional with employee benefits insurance background and human resources experience including SPHR designation. Detail-oriented support services for managing partner, president, chairman and other top-level executives. Industry experiences include healthcare, not-for-profit, academia, municipal government, and for-profit. Licensed health and life insurance professional with Wisconsin benefit marketplace.

EDUCATION, CERTIFICATIONS, AND PROFESSIONAL AFFILIATIONS

Bachelor of Science (BS Management – Cardinal Stritch University, Fox Point, WI)

Graduated with “Academic Distinction”

Senior Professional Human Resources (SPHR) Designation

“Leadership Germantown” Graduate

Current Wisconsin Life and Health Insurance License

Certified Professional Secretary (CPS) Certification

PROFESSIONAL EXPERIENCE

WILLIS TOWERS WATSON, Brookfield, WI July, 2016 – present

ESG content / knowledge development specialist (duties as of July, 2022)

Create and manage targeted content database of multiple channels of knowledge for emerging line of business: environment, social, governance (ESG)

Creation of “how to run project” playbook and roadmap

Work in close proximity to marketing and sales in development of client and prospect campaigns, outreach, product and service development offerings

Work with HR Cloud developers for creation of a talent pool consisting of sales and subject matter experts

Monitor and research competition’s online activities

Writing, editing of content pieces

Work closely with marketing team to devise and carry out marketing strategies and target campaigns

Updating content to ensure that its current

Support and execute ESG sales market initiatives, special events, meetings, conferences, speakers, database and distribution list

Support ESG Roundtable and Steering Committee (client and industry) meetings, agenda and logistics. Create agenda, invitation, follow-up, create surveys of topic areas; produce and conduct virtual meetings; meeting notes/minutes; follow up with all action items;

Executive Assistant (100% duties maintained alongside duties of ESG content manager)

Daily Focus: Support managing partner in Wisconsin geography and senior client relationship directors (Chicago) of largest clients in region;

Schedule meetings (in person/MS Teams virtual) for leadership, account planning, client satisfaction, Wisconsin All Colleague, and other local, regional, national level meetings; scheduling and travel management; management of multiple calendars; production of virtual meetings with breakouts, polling; Create and manage all meeting materials and logistics

Initiate monthly pipeline sales data and reports, track sales activities, leads, prepare PowerPoint presentations

Provide voiceover narration for client open enrollment, new employee benefit orientation Brainshark presentations

Key Accomplishments: Won “Guardian of the Galaxy” Award for contributions in marketing support

Past chair and current member of Wellness Committee and People Council

R&R INSURANCE SERVICES, Waukesha, WI May, 2014 – July 2016

Client Services Manager

Managed portfolio of ten clients; achieved cost savings for medical, dental, life plans; managed renewal negotiations with vendors, executed open enrollment meetings, vendor changes, etc.

Implemented client wellness initiatives and timelines for total health cost savings to entire book of business, including biometric screenings, health assessments, and coaching

Incorporated HR expertise to guide client’s compliance and employee benefits compliance, regulations and communications

CEDAR COMMUNITY, West Bend, WI January, 2010 – December, 2013

Assistant Director of Human Resources

900 employees, nation’s 87th largest continuum of care provider for seniors, 6 campuses

Key Accomplishments:

Promoted from Benefits Coordinator to Assistant Director of HR; strong organization collaboration provided pivotal to department reorganization; redefined staffing roles, responsibilities and workflow process improvements

Managed oversight and development of welfare benefit plans and timelines including self-funded medical, pharmacy RX, dental, vision, life, flexible spending and nontraditional benefits

Fostered effective benefit vendor relationships to ensure quality services, problem resolution, monitoring and overall plan administration. Reviewed and performed complex analysis of benefits data, health plan utilization reports, and accessed technology systems to determine trends

Established internal audit procedures and policies for benefit enrollment, administration and payroll coordination for efficient workflow processes and risk reduction

Instituted initial employee health risk assessments as part of wellness initiative; advocated for yearly continuation of HRAs, developed communication tools to enhance understanding of and awareness of health risk factors and other wellness initiatives

Envisioned and brought to life annual employee benefit/wellness fair. Initiated wellness committee, programming and coaching from conceptualization to implementation with over 25% participation in first year. Provided direction and managed HR assistant and wellness committee

Managed high volume FMLA and other leave with an eye toward reduction of leave liability (150 cases per year)

Handled administration of 401k retirement savings plan including enrollment, vesting, mandatory cash out and participant service delivery. Established paperless enrollment moving from “passive to active” with 11% increase in employee participation. Conducted group workshops and basic financial literacy meetings. Participated in investment committee plan review and financial education

MARSHALL & SWIFT/BOECKH, New Berlin, WI May, 2009 – December, 2009

Human Resources Administrator

Multi-location employees including out-of-state locations (New Jersey, Texas, Los Angeles)

15 departments, international scope, high-growth commercial real estate software developer

(positions: software engineers, technical, professional, non-exempt, exempt, high compensation executives)

Key Accomplishments:

Handled all administration of welfare benefits including medical, dental, vision, life and flexible spending accounts; annual open enrollment, onboarding, new employee orientation, and wellness.

Developed communication tools to enhance understanding of company benefits (intranet, newsletter articles and trivia gaming)

VILLAGE OF GERMANTOWN, Germantown, WI March, 2006 – December 2008

Human Resources Director

105 employees, 8 departments, 6 unions, multi-locations in village

Kay Accomplishments:

Managed benefit plans, introduced cost reduction of multiple-option, self-funded health plans for bargaining units, including medical, pharmacy, dental, flexible spending, and health savings. Medical plan redesign results and cost savings of 25%, nearly $250,000 in first year

Established employee wellness program, negotiated and executed partnership with Germantown community health program resources, confidential health risk assessments, program design, and rewards: results: 30% employee participation year one (33% year two) and a cost projection of minus 7% of total paid claims

Member of labor relations negotiating team during contract talks with AFSCME office technical AFSCME municipal employees, firefighters (IAFF), EMTs/paramedics (IAEP), police (LAW) and dispatch communicators. Researched and drafted ETM boilerplate bargaining contract. Managed arbitration grievances, appeals, disciplinary procedures, and salary comparables research

CARDINAL STRITH UNIVERSITY, Fox Point, WI June, 2001 to March, 2006

Alumni Relations and Annual Fund Director

20,000+ alumni, regional and multi-location campuses

Key Accomplishments:

Created Athletic Hall of Fame from concept to execution; established committee, induction categories, qualifications, criteria, physical location, programming and event planning and execution

Established Alumni Board infrastructure, governing/guiding principles, policies, procedures and job descriptions. Established satellite alumni chapter in Edina, MN. Authored chapter manual for local start-up and regional chapters

Introduced succession planning for Milwaukee Chapter Alumni Association leadership

Increased involvement in high-profile community events and leadership giving initiatives; introduced memorials and new giving levels

Ghost writer for President, Sr. Mary Lea Schneider. Planned local, regional and national presidential events. Executed on site events, capital campaigns, building dedications, etc.

UNITED WAY OF GREATER MILWAUKEE, Milwaukee, WI 1987 to 2001

50 employees, 50 Loaned Executives, $35 million raised, not-for-profit, mission based

Major Gifts Director (promotion from HR Generalist) 1999 to 2001

Human Resources Generalist 1987 to 1999

Key Accomplishments:

Hired as Executive Assistant with HR responsibilities; established HR department filing, policies, procedures, handbook

Managed scheduling and production of all Board and Executive Committee Meetings

Member of management labor negotiation team; bargained merit-based performance pay into bargaining unit

Introduced job analysis/evaluation for all bargaining unit positions, job redesign, and outcomes-based objectives

Established Human Resources Volunteer Committee with local community top-level executives

Partnered with community universities and companies to establish creative and strategic sourcing solutions for unique Loaned Executive positions

COMPUTER TECHNOLOGY AND SPECIAL SKILLS

Microsoft Windows Office, MS Teams, TCTO, SharePoint, WebEx, Skype, Excel, Word, PowerPoint, Outlook, Brainshark, Dynamis, Zywave, AMS, OnBase, AOD HRIS, Caretracker, ADP EZLAbor, Unitime, Taleo, Adobe, Photoshop, Raisers’ Edge and United Way proprietary fundraising software, website content administration, and more

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