Objective

Professional

skills and

experience

Work

Experience

Volunteer

experience

Education

*** ****** **. ***** 757-***-****

Kaneshia ( Kay) Davis Virginia Beach, VA 23462 E-mail adv567@r.postjobfree.com To gain a career where I can utilize the experience and knowledge that I have while contributing to the benefit of the employer and the organization’s success.

Proficient in Microsoft office programs, Data entry and processing on most Dental software, Excellent Typing skills, Web research. Highly experienced in Insurance Billing and Coding, auditing, rectifying issues and multi-tasking. Knowledgeable in providing Exceptional Customer Service, Claims and Collections, Credentialing, Insurance Fee Negotiating. Mortgage and Real Estate educated. Hardworking self-motivated, personable, and a dedicated team player.

THE FOLECK CENTER 10/2016 – current

Revenue Officer

Directly responsible for and maintaining exceptional results in monitoring all revenue including AR, uncollected copays, outstanding insurance claims reports, auditing insurance appeals and preparing and insurance fee negotiating. Successfully managed and maintained individually collections above 95%. Effectively ran the billing and collections department up and including court processing for four offices of 12 doctors. BEACH DENTAL CENTER 12/2014– 10/2016

Financial/Insurance Administrator

Administrative professional for billing insurance and accounts receivable. Effectively multitasked to handle all AR and AP as well as all aspects of insurance filing, coding, posting, treatment planning, EOB reconciliation, and credentialing. In addition to using attention to detail for maintaining accurate patient accounts, daily deposits, processing End of day, month, and year. PARTNERS IN DENTAL HEALTH 11/2011 – 11/2014

Office Administrator/Manager

Effectively handle all business accounts, and collect copays. Efficiently verify insurance benefits, file claims, and rectify outstanding claims and collections. Process orders for equipment, marketing, and products. Review resumes and complete interviews for new hires. Complete end of the day process and verify reports. Assisted in transitioning new doctor into practice to get running for day-to-day operations for a doctor retiring. Set up office effectively to run successful office. SHIVAR PELUSO AND ANDERSEN 6/2011 – 11/2011

Patient/Treatment Coordinator

Pleasantly greeted patients and gave a tour of the facility. Evaluated and examined patients to determine orthodontic needs. Assisted doctors with evaluation, prepared outgoing letters and correspondence to referring physicians. Performed consultations and explained treatment to patients starting care. Prepared and reviewed contracts for patients. Worked closely with and for doctors to assure all information was handled accordingly.

MILONAS FAMILY DENTISTRY 10/2010 – 06/2011

Office Manager/ Billing Administration

Consistently perform a multiple of duties including but not limited to scheduling, collection of payments, greeting patients and communicating effectively with both patients and staff about dental procedures/treatment plans. AR/AP. File and follow up with outstanding claims. Complete all end of the day procedures and reports. KOOL SMILES 10/2007 – 10/2010

Dental Billing/Coding Patient Coordinator

Effectively checked patients in and out, scheduled appointments and referred out for additional services. Verified and filed insurance claims. Completed reports, and deposits. Assist dental hygienist with head holding and serialization. Work closely with children in a busy and friendly environment.

Team Mom and Coordinator of AYF Football & cheerleading program

1994 – 1998 Norview High School, Norfolk, VA 23513

Vocational/Academic Diploma - 1998

Online Insurance training and certification - Kaplan University – 2009

Dental Coding and Billing certifications – Kool Smiles – 2007 Excellent References available upon request