Operations Manager Sales Development

Traci Jennings-McQueen

Layton

**************@*******.*** 801-***-****

linkedin.com/in/traci-jennings

Summary

I am a dynamic operations manager, organizational strategist, and people leader with over 30 years of direct operational experience in the industrial chemical industry. I bring a deep skill set in sales pipeline development, operational efficiency, regulatory compliance, and employee management to the table. I am a collaborator and team builder with a passion for development and innovation. I thrive in creative environments where data-driven results are paramount.

SKILL SETS & COMPETENCIES

Operations & Management:

New Business Development

Industrial Operations

Inventory Control

Cost Reduction

Workforce Management

Quality Assurance

Regulatory Compliance

Sales Development

Relationship Building

Strategic Partnerships

Process Improvement

Sourcing

Supply Management

Business, Communication, & Leadership:

Data Analysis

Financial Analysis

Metrics Reporting

Budget Management

Project Management

Hiring & Onboarding

Team Leadership

Employee Management

Performance Evaluation

Training/Facilitating

Attention to Detail

Adaptability

Experience

Business Owner

NUTECH SPECIALTIES INC

Traci Jennings-McQueen - page 1

Apr 1987 - Present (36 years)

[ NuTech Specialties is a leading B2B industrial chemical company. Products range from heavy duty industrial to a totally green line with a full line of chemical, hazardous waste, and oil spill containment products.]

Built a high-revenue chemical company from the ground up servicing multiple states throughout the U.S.

Drove revenue in a complex industry from $100K in total revenue to $3.5M

Managed Sales Reps/Operations as well as landed and retained larger, more complex customer

Created operational manufacturing strategies to drive production and manage quality

Collaborated with chemical experts to develop products and maintain standards

Analyzed chemical market shifts and adjusted strategies to maintain consistent revenue

Developed a robust sales pipeline through relationship development and CRM management

Managed all financial and accounting practices and procedures with direct P&L and responsibility

Developed an efficient ordering, labeling, and inventory picking system

Maintained regulatory adherence to EPA, OSHA, DOT, and governmental regulations

Managed all supply sources, vendors, and in house inventory

Maintained exceptional customer satisfaction and retention

Led all human resource, payroll, benefits, and employee performance efforts

Hired, trained, and managed a team of over 30 office staff and operational employees

Led the team with sound business planning to a successful merger with local manufacturing company, more than doubling our size

Skills

Leadership • Marketing • Team Leadership • Sales Processes • Communication • Management • Sales Targets • Consultative Selling • Attention to Detail • Operational Efficiency Traci Jennings-McQueen - page 2

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