Medical Assistant Billing

CRISTINA MISCHKE

Seminole, FL ***** 727-***-**** **********@*****.***

SUMMARY

Customer-oriented with 25 years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections. Strategic planner and organized multitasker with strong verbal and written communication skills.

SKILLS

Venipuncture and Phlebotomy

Understands Medical Procedures

Medical Billing

Patient Skin and Nail Care

Advanced Anatomy Knowledge

Documentation Procedures Expert

Clear Communication

Critical Thinking

Multi-line Telephone System Operation

Patient Relations

EXPERIENCE

06/2020 to Current

Medical Advanced Nail Technician

Bellevue Hospital Tampa, FL

Performed preliminary physical tests to accurately record results in patient history summary.

Scheduled appointments for patients via phone and in person.

Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Followed principles of asepsis and infection control to meet patient safety guidelines.

Documented notes during patient visits.

06/2009 to 09/2019

Hairstylist

Fred's Hair Expectations Largo, FL

Sanitized workstations and salon equipment to reduce risk of infection.

Pre-booked future appointments to increase repeat business.

Pursued continuing education and training to stay up to date with new trends and techniques.

Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.

Styled and designed traditional and contemporary hairstyles for men and women daily.

Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.

Selected hair colors, products and services based on customer preference and individually designed hair care plan.

Set up workstation and treatment room with products, equipment and supplies to facilitate services .

Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.

Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.

Mentored new staff to enhance personal growth and increase productivity.

Responded to customer inquiries by phone, email and in person.

EDUCATION AND TRAINING

06/2022

Health, Life, Annuities Insurance: Insurance

Xcel Remote

10/2018

Medical Assistant: Medical Assistant

Keiser Clearwater, FL

05/1997

Cosmetology: All Required

Loraine' Academy St. Petersburg, Fla

08/1989

High School Diploma

Osceola High School Largo, Fla

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