Customer Service Part Time
Resume:
Kristine Ross
Amelia Island, FL
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Secretary/Receptionist
CITY OF NORTHAMPTON, MA - Northampton, MA
August 2012 to June 2015
I worked part time in the school system at the elementary level. I was the first point of contact for anyone entering the building. I have outstanding customer service skills, phone etiquette, organizational skills, and an upbeat personality. I thoroughly enjoy customer service work. I had to leave this wonderful position due to my need to help my elderly parents. Education
BA in education/sociology
Assumption College - Worcester, MA
1983 to 1986
Skills
• Phone Etiquette
• Teaching
Certifications and Licenses
CPR/AED
Assessments
Customer focus & orientation — Expert
May 2021
Responding to customer situations with sensitivity Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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