Gloria Diaz

***** ** ** ***

Miami, FL *****

786-***-****

adv531@r.postjobfree.com

Professional Experience Summary:

Law Offices of John E. Egusquiza, P.A.

Legal Assistant

July 2016 to Present

Duties:

•Answering and routing incoming calls on a multi-line telephone system

•Create Hud-1 and Closing Disclosures for closings

•Order and review title commitments

•Order and review lien searches

•Oder property payoffs Statements

•Schedule client appointments for closings

•E-Recording,

ACOSTA LAW FIRM

Legal Assistant

June 2016 to July 2016

Duties:

Litigation assistant

E-Filing documents

Scan Documents into system.

E-Courtesy documents

Create and send letters to clients

Coordinate Depositions and Hearings

LEON MEDICAL CENTERS HEALTH PLANS/ CIGNA

Member Service Representative/ Customer Service Agent

November 2014 to June 2016

Duties:

Assist members with letters inquiries.

Assist members with appointment and concerns.

Scan Documents into system.

Answering and routing incoming calls on a multi-line telephone.

LOPEZ LEGAL GROUP, PA

Receptionist/ Assistant

February 2014 to November 2014

Duties:

Greeting Clients and visitors.

Pick up and open Mail.

Answering and routing incoming calls on a multi-line telephone system.

Assist BI paralegal with demands, Opening and reporting claims, follow up with clients, Make and Mail all Rep Letters.

Order Police Reports, Medical Records, Insurance Information.

Collecting and routing mail and hand-delivered packages.

Ordering Supplies.

Scanning, photocopying, faxing and filing documents.

Assist BI & PIP paralegals with demands and close files.

BROWN LAW GROUP, P.A

Receptionist/ Assistant

July 2012- Oct 2013

Duties:

Greeting clients and visitors.

Answering and routing incoming calls on a multi-line telephone system.

Ordering supplies.

Scanning, photocopying, faxing and filing documents.

Collecting and routing mail and hand-delivered packages.

Assist litigation paralegal with demands.

Assist BI Paralegal with demands, open cases and follow up with clients.

Assist PIP paralegal with demands and file.

LA BAGUETTE MIAMI

Chef de Cuisine

Oct 2011- May 2012

Duties:

Responsible for daily kitchen operations.

Helped and created recipes.

Cleaned, cut and store food in fridge.

Responsible for kitchen organization.

IDEA FURNITURE

Sales Associate

Aug 2010- Sept 2011

Duties:

Greeting guests upon arriving in our retail showroom and learning their motivation for their visit.

Presenting and discussing various home furnishings product options based upon the discovery of the prospective clients’ lifestyle, needs and goals.

Marketing new sales and special events.

Assisting customers in financing, purchasing, delivery and ultimate satisfaction.

EDUCATION

2007-2010 John. A Ferguson Senior High, Miami FL

High school Diploma GPA 3.0

2010-2012 Le Cordon Bleu of Culinary Arts, Miami FL

Associates in Culinary Arts GPA. 4.0

2016- Present Keiser University, Miami FL

Associates of Arts in Paralegal Studies

SKILLS

Fluent in English and Spanish

Proficient with Microsoft Word, Excel, Power Point.

Written and Verbal Presentation.

Time Management

Proficient with E-Filing and E-Courtesy and E-Recording

Customer Service experience

Proficient with QuickBooks

Proficient with DisplaySoft System

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