Administrative Assistant with strong cust ser/retail mgmt background

Objective To join a team that strives for excellent customer service, mutual respect and company success through individual and group efforts, ongoing training, utilization of team strengths, and consistent communication.

Experience

ABEC, Inc – Bethlehem, PA Oct 2021 – present

Administrative Assistant/Receptionist

Administrative support to 160+ employees at corporate site (4 sites)

Schedule interviews, meetings, lunches, and other visitor/guest/employee events to support HR and SLT

Organize and implement employee retention/engagement activities

Interim Training Coordinator and Marketing Coordinator due to extended vacancies

(retained several responsibilities after positions filled)

Responsible for all front office activities (phones, mail, visitors, conference rooms, etc.)

Create and analyze reports for HR

Assist with on-boarding and orientation of new hires

Maintain Employee files – active with Paylocity HRIS

Support multiple vendor contacts through inventory and ordering of supplies and uniforms

Safety Committee, team member

US Postal Service – Pittstown, NJ Feb 2020 – Oc. 2021

Rural Carrier Assistant

Substitute Carrier for 4 routes and interim receiving clerk

Case and pull down all mail

Deliver mail and packages 7 days per week on rotation

Oak Hill Golf Club – Holland Twp., NJ Aug 2016 – Dec 2020

Bar and Dining Manager (Bartender)

Responsible for all daily activities of bar and restaurant

Club member care and satisfaction through excellent service

Staff hiring, training, and counselling; shift scheduling; payroll data entry

Vendor contact: inventory and ordering with a Board supplied budget

House event planning and implementation (Member events and private parties)

Sheridan Communications – Alpha, NJ Nov 2010 – Mar 2019

Proceedings Coordinator

Collect, edit, format, and organize materials for digital and print proceedings through an electronic submission process

Code, create and edit html for electronic materials

Prepare .pdf for accessibility

Communicate daily with authors, chairs and SIG sponsors via email, phone, and internal messaging

Order and facilitate media materials such as USB, CD and DVD for conference deliverables

REEB Millwork – Bethlehem, PA Sept 2005 – Aug 2009

Inside Sales/Customer Service

Order entry via phone and email requests

Daily communication with outside sales

Problem order resolution

LEAN manufacturing, team member

Safety Committee, team member

Lowe’s Home Improvement – Phillipsburg, NJ Apr 2002 – Sept 2005

Assistant Store Manager

Store opening set up team member (set racking and stock)

Open/Close store (key holder and alarm security)

Inventory and cash room reconciliations

Hire, train and supervise all Specialty Sales and Service Sales/Contractor associates (130+ direct reports)

Education

Moravian College – Bethlehem, PA – Liberal Arts

Skills

PA Notary Public, commission expires 3/2026

Proficient in Microsoft Office and Adobe Acrobat

Paylocity HRIS

Learning Pool (LMS) (training)

Yodeck Digital Signature (marketing monitors)

Dale Carnegie Management and Customer Service trained

Contact this candidate