Post Job Free

Resume

Sign in

Customer Service Executive Director

Location:
Alexandria, VA
Salary:
$150,000
Posted:
March 27, 2023

Contact this candidate

Resume:

MAUREEN HEALEY

adv51t@r.postjobfree.com 202-***-**** https://www.linkedin.com/in/maureenhealey/

FEDERAL AND STATE ADVOCACY EXPERT

LEGISLATIVE AND REGULATORY STRATEGIST COALITION BUILDER INDUSTRY SPOKESPERSON

Demonstrated Leader Excellent Communicator Experienced Federal and State Lobbyist Campaign Strategist for Policy and Grassroots and Grass tops Proven Track Record Built Alliances with Traditional and Non-Traditional Allies

KEY ACHIEVEMENTS

National State Affairs Lead for Fortune 300 Company. Outreach to 24 states to arrange for 19,000 employees to receive the COVID vaccination. This involved very intricate knowledge of and the ability to work as a goodwill ambassador at the national, federal, and state levels of government.

Energy Partnership. Developed strategic partnership with the Department of Energy to roll out a campaign educating the plastics industry in best practices for energy reduction compliance with the Energy Star program. The result was a 12% industry savings per annum and adoption of the program by DOE to serve as a role model for other industries.

State Advocacy Grassroots Lobbying. Developed and deployed a full scale grassroots state advocacy campaign to adopt legislation to implement the EPA Clean Power Plan. Led industry effort in K.Y. with relationship building, leveraging local and national support and enlisting allies to help build support. The legislation, ultimately,

received overwhelming passage. The model was considered the “gold standard” for future state efforts.

Raise Industry Visibility and Profile. Implemented creative educational campaign which pioneered boating safety program at Lake Meade in conjunction with NPS, the boating industry, and three states (C.A. NV and AZ). Provided initiative and leadership and served as a point of contact with the National Park Service (NPS) in response to the NPS ban on personal watercraft (PWC) in national parks. The result was a stoppage of PWC bans.

Industry Spokesperson. Served as the national spokesperson for the recreational boating industry during National Safe Boating Week, leading up to Memorial Day. We focused on boating safety and featured in numerous media interviews, including radio and T.V. spots. Messaging received 21M media hits.

Industry Best Practices. Created partnership with OSHA to address proposed plastics industry workplace standards which saved the industry violators $25K/day—worked in collaboration with OSHA and industry to provide insight, vision, and leadership to develop best practices implemented by the industry, thus alleviating non-compliance fines.

PROFESSIONAL HIGHLIGHTS

WEGMANS FOOD MARKETS, INC. 3/2022 – Present

Customer Service Team Member (PT) Alexandria, VA

Support the Wegmans Wine Shoppe sales, providing knowledge based service and ‘Incredible Customer Service’ through effective communication, technical knowledge and continuous learning and improvement.

CLS STRATEGIES, Policy Consultant for State and Local Government Affairs 2/2021 - Present

ATLAS ADVOCACY, LLC Policy Consultant 10/2015 - Present

Washington, D.C.

Successful consultation and strategy development for candidates (both sides of the aisle). Precinct Captain for grassroots outreach and advocacy for the national campaign. Performed consulting/communications for local land-use issues (securing $32K for the homeowner from a builder for property easement); hosted state, regional and national candidates for fundraisers; guest lecturing at universities on advocacy, accountability, and critical communications and served as a mentor to college students interested in pursuing a government affairs career.

AMERICAN COALITION FOR CLEAN COAL ELECTRICITY (ACCCE) 11/2011- 09/2015

Regional Vice President Washington, D.C.

Served as the lead advocate for strategy development and as “face forward” in a 12-state Region for ACCCE, a $17M trade association advocating public policies to advance environmental improvement, economic prosperity, and a national energy policy that would not unfairly target fossil fuels. As ACCCE liaison to multiple regional organizations (SEE BELOW), we partnered to reduce various emissions by advancing technically sound science and fair and equitable policies. NOTE: RGGI (Regional Greenhouse Gas Initiative), MOG (Midwest Ozone Group); and I represented the industry before various national groups such as NARUC (National Association of Regulatory Utility Commissioners), ECOS (Environmental Council of the States) and, different regional governors’ groups, in addition to countless other organizations.

MARINE INDUSTRIES INDEPENDENT CONTRACTOR 11/2010 – 11/2011

Consultant Washington, D.C.

Served as Executive Director for Atlantic Intracoastal Waterway (ICW) Association, a 50+ member association to secure consistent levels of Congressional funding for the ICW; and, in charge of administering the association office. Consultant for Jotun International, an international company, sought to expand its U.S. market in the marine industry.

PERSONAL WATERCRAFT INDUSTRY ASSOCIATION (PWIA) 12/2004 – 10/2010

Executive Director Washington, D.C.

Chief spokesperson, performance management, education, and content expert, and chief lobbyist for PWIA, a $2M trade association representing U.S. manufacturers of personal watercraft (i.e., WaveRunners, Jet Skis). Developed and implemented strategic direction and financial reports; hired and supervised staff, independent contractors, consultants, and lobbyists; advocated at the federal and state levels while reporting directly to the Board of Directors. Public Awareness Campaign with National Park Service resulted in the stoppage of PWC bans in national parks.

THE SOCIETY OF PLASTICS INDUSTRY, INC. (SPI) 03/2000 – 03/2004

Vice President of Government Affairs Washington, D.C.

Lead public affairs advocate and subject matter expert for all areas of public policy for this North American trade association representing the $342B plastics industry: including the Federal Government, Lobbying, governance management, managing high impact cross-functional internal teams to achieve an integrated advocacy program;

and promoted and enhanced industry awareness of plastics’ contributions to society. Managed a $1.2M budget and ten professional internal staff and outside consultants. State Regulatory Affairs engagement with C.A. Energy Commission to mitigate the financial impact of brownouts on plastic processors. Partnered with external lobbyists and engaged membership to craft trade-off and influence solution resulting in 13% cost reduction to processors by using power in off-peak hours. Alliance partnership with DOE, education campaign in G.A., formal collaboration with OSHA remedying proposed workplace standards, fining violators $25K/day. Developed best practices implemented by industry released companies from onerous non-compliance fines.

EDUCATION

HONORS AND AWARDS

M.A. Political Science,

University of South Carolina Columbia, SC

Outstanding Employee of the Year (SPI)

Letter of Commendation from U.S. Coast Guard Rear Admiral for service dedicated to water safety (PWIA)

B.A. Political Science,

University of South Carolina Columbia, SC

APPOINTMENTS AND ELECTIONS

President, Women’s Council on Energy & Environment for unprecedented 3 terms

National Safe Boating Council Board of Directors and Officer

Atlantic Intracoastal Waterway Association Board of Directors

U.S. Coast Guard Office of Boating Safety Strategic Planning Task Force

1500 horsepower locomotive named “MAUREEN HEALEY” (Dayton Plastics Storage Yard) (SPI)

Walter E. O’Leary Award for “Outstanding Service to the Plastics Industry while Practicing the Highest Standards of Personal Integrity” (the highest award in plastics transportation field) (SPI)

COMMUNITY INVOLVEMENT

President, Homeowners Association

Volunteer Fundraiser, Cancer Institute of America

D.C. Metro Area



Contact this candidate