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Project Manager Operations

Location:
Foothill Ranch, CA
Posted:
March 25, 2023

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Kourosh Jahangiri, MBA, MIS, EE 310-***-**** adv4zg@r.postjobfree.com

www.linkedin.com/in/kourosh-jahangiri/

Telecom Operations Manager with over 15 years of experience in cross-functional roles including network operations management, construction project management, site deployment, utility infrastructure operation, standard procedures development of a wide variety of telecom projects with extensive background in RF, broadband radio access, backhaul and transmission networks, mechanical, electrical and structural design. FAA licensed pilot with knowledge of CFRs, aviation regulations, aircrafts systems & maintenance. EXPERIENCE

Program Director June 2021 – Present

Key Wireless Solutions – www.keyws.net Los Angeles, CA

Managing all project activities including site acquisition, pre-construction services, biding, construction design, architectural and engineering services, permitting, client deployment meetings, utility coordination, material ordering & procurement, construction management and closeout packages.

Managing Infrastructure project related to networking, data center migration, server build, etc.

Creating and maintaining program plan with cross functional dependencies.

Executing and tracking program deliverables, milestones, action items, technical dependencies, risks and mitigation plans.

Site Development Project Manager July 2020 – May 2021 T-Mobile – https://www.t-mobile.com Concord, CA

Provided leadership, expertise, communications, quality control, guidance and support for market site development activities related but not limited to: wireless telecom construction, construction design specific to all types of wireless communication sites, construction quality standards, Site acquisition, real estate, zoning, site compliance and external affairs.

Provided value to the development and construction functions by ensuring the consistent high quality and timeliness of delivery of operational and project-based development activities.

Acted as the central point of contact and responsibility for planning, coordinating, resourcing, communicating, executing, and controlling the development and construction initiatives.

Ensured consistency in processes, reporting, forecasting, data integrity, siting solutions, vendor qualification, vendor contract management, and vendor pricing.

Site Development Project Manager July 2020 – May 2021 3S Network - www.3snetwork.com Tustin, CA

Managing all project activities including site acquisition, pre-construction services, biding, construction design, architectural and engineering services, permitting, client deployment meetings, utility coordination, material ordering & procurement, construction management and closeout packages.

Oversee the activity associate with projects. Interface with clients (T-MOBILE, Verizon, E crown castle) and managing the daily status of these projects. Ensuring workflow is being achieved and milestones are being reached in a timely fashion.

Providing leadership, expertise, communications, quality control, guidance and support for site development activities (specifically TMO Anchor), wireless telecom construction, construction design specific to all types of wireless communication sites, construction quality standards.

Creating and executing project work plans and revises as appropriate to meet changing needs and requirements.

Ensuring consistency in processes, reporting, forecasting, data integrity, siting solutions, vendor qualification, vendor contract management, and vendor pricing.

Maintaining strong client relations and communicating SoW to project team and develop schedule and

Managing planning, resourcing, executing, and controlling the development and construction initiatives. 2

Field Operations Manager May 2018 – June 2020

Collinear Networks - www.collinear.com Santa Clara, CA

Effectively led international technical teams by developing strategic technical relationships with customers, vendors, suppliers, contractors, and partners to achieve business objectives.

Managed the global field operations, deployments and benchmarking for wireless (E-band and FSO) transmission, microwaves and backhaul product, launch to market in 10+ customer networks globally. (10 countries and FAEs).

Increased network availability by 8% by leading the network operations for product trial in customer networks

(from installation to decommissioning), establishing operational processes, KPIs and managing the NOC team.

Achieved up to 80% resource saving by developing and implementing strategies, financial planning, standard workflow, and procedures for site acquisition, vendor and SoW management, contractor training, QA and asset management, Bill of Materials, procurement/logistics.

Accelerated product development from concept to deployment by working cross-functionally with all internal/external stakeholders such as product development (HW/SW engineering), sales & marketing, and suppliers to ensure development according to schedule, product performance, budget, business requirements, supply chain processes and agreed specifications.

Managed and conducted robust, comprehensive product test, verification, and quality management with domestic and international manufacturing partners to ensure satisfactory delivery of client products/networks.

Engineered & built 3km outdoor rain simulation testbed to study RF & optical imperfections & their effects on communication system performance.

Construction Project Manager Sep 2016 – May 2018

Zenisco Inc. - www.zenisco.com Seattle, WA

Managed all aspects of telecom construction and upgrade projects throughout the lifecycle including scope definition, scheduling, timelines, resources, quality and budget.

Oversaw construction of large scale, multifaceted telecommunications projects (iDAS, oDAS, IBS & metro sites) through all phases: site survey, site installations and upgrades, commissioning and integration DAS systems, audit engineering, and handover to client.

Organized customer requirements analyzed data & problems, refined configurations, created documentation, bid walks and related documents RFP responses, progress reports and close-out packages, and revised project plans and schedules as a result of approved WOs/CRs to ensure efficient and effective delivery to customers such as AT&T, T-Mobile, Verizon, Ericsson, and Nokia.

Interfaced with all project stakeholders and ensured coordination between the involved vendors, subcontractors and internal staff by preparing and disseminating project status presentations.

Achieved a 93% increase in deployment rate by training field teams in system installation, commissioning DAS systems, HW/SW operation, safety, acceptance testing and troubleshooting. Senior Project Engineer Mar 2016 – Sep 2017

AT&T – www.att.com San Ramon, CA

Performed project planning, analysis, design, construction, implementation, procurement, and documentation to ensure that all projects are delivered on-time, within scope, budget, requirements and quality targets.

Led 8 RAN engineers globally in the TSG (Technical Support Group) as the customer interface, monitoring all network operation and construction activities within the AT&T NorCal network 24/7.

Analyzed network planning and performance issues, built solutions, provided technical support for backhaul, RAN, cell site installation, site readiness tests, and first-line maintenance.

Optimized trouble ticketing software, rectified network operation procedures, and improved NOC subsystems. Mobility & Asset Management Engineer Apr 2015 - Mar 2016 Salesforce - www.salesforce.com San Francisco, CA

Managed IT provisioning, the lifecycle of mobile/IT products, HW testing, logistic, analyzed performance metrics & produced mobility environment health reports & PLM software updates.

Provided & deployed inventory/product tracking, compliance, installation, supply management & services for all IT devices in multiple locations.

3

Managed vendors & tracked their performance to drive new business initiatives, assisted the strategic sourcing team with vendor negotiations/selections.

Created work process & global policies & worked closely with regional points of contact. Network Operations & Quality Assurance Manager Jan 2014 - Aug 2014 MCI - www.mci.ir Tehran, Iran

Managed operation and QA of the first and largest 3G/LTE project (10,000+ nodes iDAS/oDAS) in the Middle East.

Designed and executed QA strategies, Site-On-Air procedures, site build specifications and the entire network operations organization (35+ job profiles) including NOC, field operations, QA and maintenance teams.

Saved more than 66% of annual OPEX by establishing an award-winning team of 60 staff in the Mobile Broadband project including field and NOC engineers, technical experts and developers. Senior Operations QA & HSE Manager Jun 2012 - Jan 2014 MTC - www.mobinnet.ir Tehran, Iran

Managed all network operations vendors, contractors and suppliers in implementation and upgrade projects to ensure high network core and access KPIs.

Increased network availability by 6.5% by designing and enforcing a new site build specification and quality acceptance procedure, and managing acceptance test engineers, FLM and MS partners.

Developed the entire task breakdown of all preventive and corrective maintenance, activity record policies, and audited them regularly to ensure all network assets are well managed and maintained. QA & HSE Team Leader Jul 2009 - Jun 2012

MTN - www.Irancell.ir Tehran, Iran

Managed and supervised all network operation activities, Work Orders and deliverables of site build, maintenance, modification, upgrade, repair and overhaul of network elements (2500+ sites: OD, ID, IBS & metro sites) to adhere to acceptance criteria, specifications and HSE requirements.

Provided security and HSE policies for all the network equipment, managed and responded to all HSE, RF safety issues, regulatory organizations and provided necessary trainings and measurements.

Resolved various network issues through cross-disciplinary teamwork with marketing, IS, finance, legal, HR and managed carbon footprint and carbon emissions annually. Telecom Implementation Engineer – Regional Project Manager Jun 2004- Jul 2009 NOKIA - www.nokia.com Tehran, Iran

Successfully delivered a 250-node project by managing and monitoring all stages of telecom network implementation including site acquisition, construction, configuration, integration, RF optimization, and QA.

Developed and maintained project resource plans, timelines, tasks, targets, budget, staffing to ensure smooth regional network operation.

Worked as a drive test and network optimization analyst, checking all network parameters, neighboring relations, frequency planning and antenna configuration.

EDUCATION

MBA, MIS Dec 2016

Lincoln University - www.lincolnca.edu Oakland, CA BS in Electrical Engineering, Telecommunications Aug 2006 KNT University of Technology - www.kntu.ac.ir Tehran, Iran Trainings, certificates & software skills

ISO 9001-2008 TUV NORD

IRATA International Rope Access

Non-Ionizing Radiation Protection safety course In National Center for Nuclear Security System 4

General HSE courses: scaffolding, excavation, PPE, chemical handling, cranes & hoisting operation

Medic First Aid Provider

Basic & level 2 Fire Fighting.

Incident Reporting & Investigation

Team Leadership & Project Management

E/// TEMS Pocket, TEMS Investigation V.6

NOKIA BTS manager, site wizard, AWR Suite, V2004 & E-PM (electronic project management)

Site Acquisition Basics - AutoCAD

Microsoft suite (Advanced Excel, PP & Visio), Microsoft Project Management

JIRA, Smartsheet, Confluence, Share point, SAP, Primavera

Power Station

MAX-Plus II

IXUS Radiation & RF modeling software

Huawei M2000, U2000, WCDMA/LTE, RAN/LRAN/RNC planning & optimization

AIRCOM ASSET 3G & GSM System

Nokia, Huawei, ZTE, E Alcatel-Lucent & Samsung radio equipment specification & features

Technical/installation experience with RFS, Kathrein, Commscope/Andrew, Corning & repeater

Advance familiarity with Verizon, AT&T, T-mobile requirement & specification (oDAS & iDAS)

OMC Engineering

Publication & Teaching courses

GSM System Overview

Test & Acceptance Fundamental Manual

MCI Phase 6 & MTC site build specification standards.

NOKIA Macro/Micro BTS, HDSL Installation, Flexi Hopper Commissioning manual



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