Felicia Gray

*** ******** **. *** ***

New Haven, Ct. 06515

203-***-****

OBJECTIVE

To secure a position within the medical field that will offer growth potential and increased responsibilities as well as advancement opportunities. EDUCATION

Albertus Magnus College 2011

Criminal Justice

Sawyer School – Hamden, CT 1997

Medical Assistant/Secretary Program

WORK EXPERIENCE

Yale New Haven Health Services – New Haven, CT 2023-Present

*Receivable Integrity Resolution Analyst– *Special Projects

• Compliance and Revenue initiative billing and follow-up

• Followed up on accounts to expedite payment of claims.

• Resolved inpatient and outpatient accounts to ensure balances come to a zero balance. Yale New Haven Health Services – New Haven, CT 2000-2010

*Account Resolution Analyst – *CT Care*Blue Cross

• Analyzed accounts and remittances to ensure payments are correct.

• Followed up on accounts to expedite payment of claims.

• Resolved inpatient and outpatient accounts to ensure balances are correct. Connecticut Physical Therapy – Milford, CT 1999-2000

*Billing Coordinator

• Coordinated all insurance and billing for patients and insurance companies (electronic and paper claims submission) for eight physical therapy offices)

• Inputted charges for physical therapy treatments.

• Billed Medicare Part B claims.

*Medical Secretary

• Verified information with insurance companies (authorizations and benefits)

• Updated medical charts.

• Prepared patients for physical therapy

Women’s Health Services – New Haven, CT 1997-1999

*Medical Assistant

• Assisted in medical/surgical procedures and phlebotomy.

• Provided health counseling and telephone counseling services.

• Provided clinical and administrative support.