Warehouse Worker and Assistant Manager

Beverly Dowers

Hinesville, GA *****

Phone: 912-***-****

E-Mail: **************@*****.***

Professional Summary

Assistant Manager with experience providing leadership necessary for sales growth and increased profit margin. Cultivates open communication with employees and provides feedback to improve job performance. Professional sales-focused manager with 6 years of management experience in diverse fields. Proven history of building relationships with satisfied customers. Equally skilled as management leader and meticulous number cruncher focused on overall operational performance. Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products. Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth.

Work History

June 2018 to May 2020

Wendy's Co Richmond Hill, GA

Assistant Manager

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Coached team on effective upselling and cross-selling methods.

Submitted reports to senior management to aid in business decision-making and planning.

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Supported staff development and goal attainment by focusing on skill development and job satisfaction.

Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

Trained team members in successful strategies to meet operational and sales targets.

Monitored employee performance and developed improvement plans.

Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Onboarded new employees, including training, mentoring and new hire documentation.

October 2017 to May 2018

Horizon Staffing Savannah, GA

Warehouse Worker

Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.

Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.

Loaded, unloaded and moved material to and from storage and production areas.

Maintained accurate inventory records to provide data for use in audits and completion of order requests

Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.

Kept warehouse clean and organized to maximize team efficiency and productivity.

Moved and lifted heavy loads of merchandise using pallet jack equipment.

Recorded information, shortages and discrepancies to keep records current and accurate.

Prepared orders for shipment by systematically picking, packing and labeling merchandise.

Manually transported warehouse materials weighing up to 50 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.

Checked packages and merchandise for damage and quickly notified vendors to request replacements.

Completed over 3 customer orders each day in warehouse setting.

February 2012 to September 2017

McDonald's Richmond Hill, GA

Shift Manager

Managed schedules, accepted time off requests and found coverage for short shifts.

Adhered to company standards and compliance requirements for operations and cleanliness of all areas.

Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.

Tracked receipts, employee hours and inventory movements.

Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.

Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.

Kept employees operating productively and working on task to meet business and customer needs.

Trained and mentored new employees to maximize team performance.

Cooperated with coworkers to improve customer experience and manage storefront.

Coached crew members to optimize performance and motivate toward more efficient work.

Education

Savannah Technical College Savannah, GA

Front Office Medical Asst.

May 1994 Bradwell Institute Hinesville, GA

High School Diploma

Certifications

SERV Safe

Skills

Employee performance evaluations

Recruiting and interviewing

Issue resolution

Business plannig

Trainning

YOUR NAME

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OBJECTIVE

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EXPERIENCE

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EDUCATION

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COMMUNICATION

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LEADERSHIP

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