COLLEEN SMITH KELLERSHON
Ocala FL 34474
Cell: 480-***-****
Email: ***********@*****.***
OBJECTIVE
To find a rewarding and challenging position where I can utilize my expertise in Administrative, Secretarial and Customer Service skills. I am reliable, honest, on time with reliable transportation and I pride myself on being a team player.
WORK EXPERIENCE
NEWMAN CHIROPRACTIC
Office Manager for Dr. Shanlyn Newman.
Scheduled appointments, canceled appointments, made call backs, & reminder calls
Collected the patients payments and checked them out
Ran credit card payments and kept the ledger updated
Balanced the books at end of day, ran reports and made sure everything balanced
Answered phones, made copies of insurance cards and driver licenses
Kept track of the supplies and let Dr. Newman know what we needed
Did the monthly insurance medical billing and had it completed by end of month
Set up the bank deposit for Dr Newman every Friday by noon
I actually did the job of 4 different people.
CAL-AM PROPERTIES INC
I was employed seasonally at Towerpoint Resort as an Administrative Assistant for 5 yrs
I worked under the Sales Manager, Shawn P Harris
I worked the computer, email, phones, faxes, did listing contracts, sales contracts, created flyers for sale of homes, created posters, made up sales books, listing liners for the homes that were for sale,
I made file folders up for the customers selling or buying, & filing
I showed homes for sale, took pictures of the home when it was listed to sell, put up take one boxes and for sale signs and removed both when home sold
I answered email, phones, emailed out Resort information. I did data entry into open leads for new sales leads on a daily basis.
I created excel documents, ect I monitored my bosses email when he was busy or not there.
ROBERT HALF TEMP SERVICE
Worked at Bisco Industries as an Assistant to John Merwin, Manager
Did data entry and called vendors for pricing charts, also researched on line
Googled internet for parts in a program called Anita
Wrote up quotes for pricing as well as find PRC codes in the computer for the parts department
Emailed and spoke with vendors all day both in office and phone
WHISKEY ROW SCREEN PRINTING
Worked part time as a temporary bookkeeper under the guidance of the head accountant, John Sowers
Entered new accounts into quick books, filing, set up new customer files and entered all the payables
Made bank deposits, accounts receivables, and followed up on the delinquent accounts
I also did some accounting work for Mr. Sowers outside of Whiskey Row Screen Printing, at Johns personal office. I regret that Mr. Sowers has passed away a few yrs ago. He was a really good man and boss.
AMCOR PROPERTY PROFESSIONALS
Administrative Assistant
Mailed and emailed out annual meeting notices to 80 different HOA’S in the Phoenix AZ area.
I put together Board Packets, filing, kand all correspondence for the Owner
I was the first point of contact in the office, answered phones, greeted clients and I worked directly under the Owner
Ran excel spread sheets for the daily postage machine and was responsible for postage to said machine and insurance renewals for the different HOA’s.
Sorted the mail and delivered to 8 different team managers
Made up Proposal Brochures for introducing Amcor to new HOA clients
I helped the managers every month with the mass HOA mailing
Assisted the accounting department when they needed help
Wrote letters, correspondence, contacted vendors, insurance companies and homeowners
I was responsible for the fax machine, postage machine, copier, printer cartridge orders, all the filing, and the letter folding machine. I made coffee every day.
EDUCATION
1.High School Holy Family Massena NY Business Diploma
2.Community College of Beaver County Monaca PA Executive Secretary
2yrs, no diploma
3.Completed a Powerful Telephone Skills Seminar
4.Past member of Prescott Frontier Days PRCA Rodeo Prescott AZ Held 5 Chairmanships In 3 yrs
SKILLS AND COMPUTER PROGRAMS
10 Key, Microsoft word, Excel, Windows XP, Windows Vista, Windows 7 & 10, Access,
Asyst, Corel Ware, Cema, New Star, Outlook, Act, Anita, Copiers, scanners, fax, publisher and Dunn Edwards paint program,
I was the Office Manager at Hill Department Store, Aliquippa PA
I had 4 years experience with PCS call center which managed prescription drug plans for different insurance companies.
REFERENCES Upon request