COLLEEN SMITH KELLERSHON

**** ** **** ****** #**

Ocala FL 34474

Cell: 480-***-****

Email: adv4vv@r.postjobfree.com

OBJECTIVE

To find a rewarding and challenging position where I can utilize my expertise in Administrative, Secretarial and Customer Service skills. I am reliable, honest, on time with reliable transportation and I pride myself on being a team player.

WORK EXPERIENCE

NEWMAN CHIROPRACTIC

Office Manager for Dr. Shanlyn Newman.

Scheduled appointments, canceled appointments, made call backs, & reminder calls

Collected the patients payments and checked them out

Ran credit card payments and kept the ledger updated

Balanced the books at end of day, ran reports and made sure everything balanced

Answered phones, made copies of insurance cards and driver licenses

Kept track of the supplies and let Dr. Newman know what we needed

Did the monthly insurance medical billing and had it completed by end of month

Set up the bank deposit for Dr Newman every Friday by noon

I actually did the job of 4 different people.

CAL-AM PROPERTIES INC

I was employed seasonally at Towerpoint Resort as an Administrative Assistant for 5 yrs

I worked under the Sales Manager, Shawn P Harris

I worked the computer, email, phones, faxes, did listing contracts, sales contracts, created flyers for sale of homes, created posters, made up sales books, listing liners for the homes that were for sale,

I made file folders up for the customers selling or buying, & filing

I showed homes for sale, took pictures of the home when it was listed to sell, put up take one boxes and for sale signs and removed both when home sold

I answered email, phones, emailed out Resort information. I did data entry into open leads for new sales leads on a daily basis.

I created excel documents, ect I monitored my bosses email when he was busy or not there.

ROBERT HALF TEMP SERVICE

Worked at Bisco Industries as an Assistant to John Merwin, Manager

Did data entry and called vendors for pricing charts, also researched on line

Googled internet for parts in a program called Anita

Wrote up quotes for pricing as well as find PRC codes in the computer for the parts department

Emailed and spoke with vendors all day both in office and phone

WHISKEY ROW SCREEN PRINTING

Worked part time as a temporary bookkeeper under the guidance of the head accountant, John Sowers

Entered new accounts into quick books, filing, set up new customer files and entered all the payables

Made bank deposits, accounts receivables, and followed up on the delinquent accounts

I also did some accounting work for Mr. Sowers outside of Whiskey Row Screen Printing, at Johns personal office. I regret that Mr. Sowers has passed away a few yrs ago. He was a really good man and boss.

AMCOR PROPERTY PROFESSIONALS

Administrative Assistant

Mailed and emailed out annual meeting notices to 80 different HOA’S in the Phoenix AZ area.

I put together Board Packets, filing, kand all correspondence for the Owner

I was the first point of contact in the office, answered phones, greeted clients and I worked directly under the Owner

Ran excel spread sheets for the daily postage machine and was responsible for postage to said machine and insurance renewals for the different HOA’s.

Sorted the mail and delivered to 8 different team managers

Made up Proposal Brochures for introducing Amcor to new HOA clients

I helped the managers every month with the mass HOA mailing

Assisted the accounting department when they needed help

Wrote letters, correspondence, contacted vendors, insurance companies and homeowners

I was responsible for the fax machine, postage machine, copier, printer cartridge orders, all the filing, and the letter folding machine. I made coffee every day.

EDUCATION

1.High School Holy Family Massena NY Business Diploma

2.Community College of Beaver County Monaca PA Executive Secretary

2yrs, no diploma

3.Completed a Powerful Telephone Skills Seminar

4.Past member of Prescott Frontier Days PRCA Rodeo Prescott AZ Held 5 Chairmanships In 3 yrs

SKILLS AND COMPUTER PROGRAMS

10 Key, Microsoft word, Excel, Windows XP, Windows Vista, Windows 7 & 10, Access,

Asyst, Corel Ware, Cema, New Star, Outlook, Act, Anita, Copiers, scanners, fax, publisher and Dunn Edwards paint program,

I was the Office Manager at Hill Department Store, Aliquippa PA

I had 4 years experience with PCS call center which managed prescription drug plans for different insurance companies.

REFERENCES Upon request

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