Tech Support Application Engineer

Mercy Daniel

**** **** ***** **, ***** Rapids, MI 49525

M: 616-***-**** ● **********@*****.***

Design and Verification Engineer

Performance Simulation ● System-on-chip Verification ● Post sale support

Highly organized and detail-oriented achiever with an understanding of EDA tools, chip verification principles and functional expertise with an experience of 10 years. Experienced Application Engineer with excellent customer relation skills. Creative problem solving ability. Reliable, diligent and focused on a timely, quality completion of product delivery. Experience in hardware chip verification and product application.

PROFESSIONAL EXPERIENCE

Synopsys

Application Engineer, Senior I,May 2021-present

Worked with Synopsys Design Constraint verification with simulation to validate faster

turn –around time and improved simulation coverage

Created tests to validate Fine Grain Parallism and partial compile using VCS Simulator for faster turn-around simulation time

Worked with design bring ups for optimized regression with Verification Space optimization technology

Worked with converting and automating serial and parallel designs

Involved in providing solutions for a wide range of complex issues covering: usage, methodology,product defects, interoperability,licensing and installation.

Robert Half Company

IT Admin, April 2020-March 10,2021

Involved in helping customers login into their Michigan Web Assistant Manager System

Resolved login issues and fixed discrepancy in the account

Working with Fraud Investigation Project with the State of Michigan

Involved in helping claimants use the MiDas software to file claims for benefits.

Involved in certifying claimants for receiving benefits.

Nationwide trucking and brokers inc., grand rapids,MI

IT Assistant Admin, january 2019-September 2019

Worked with Traffic Management Software on Linux

Involved in Testing Mcleod Software

Resolved issues after verification

Worked with Accounting Team to manage Finances.

Resolved customer issues by working with the R&D team.

Involved in verifying all the new features in each version

Founder, Human Care Foundation/Homeschool Teacher

Haridwar, India, December 2006- June 2018

Founded a voluntary organization to promote environmental awareness

Helped and trained the team to achieve goals of the project with quality and efficiency

Worked as liaison between the city government and the organization to cast the vision of a green community

Awarded for engaging the community in the green revolution

Taught Math, English, Science and Social Studies for children in a homeschool environment

Started an “English Learning Center” for the community

Maintained portfolios and curriculum data for children throughout high school

Synopsys Inc., Mountain View, CA

Senior Corporate Application Engineer, Sep 2001 – Nov 2006

Supported Electronic Design Automation tool like VCS and VCS-MX.

Resolved customer issues by working with the R&D team.

Involved in verifying all the new features in each version and developed tests to reproduce bugs to enhance the simulator.

Worked with field Application consultants in pre-sales benchmarks and evaluations

Deployed new technologies at key customer sites performing software sanity testing

Worked with R&D/Marketing to add customer perspective specifications for new features/technology

Assisted in defining the scope for future enhancements, flows and methodologies

Involved in setting up and analysing benchmarks as well as preparing application notes, methodology articles, training material and solvnet articles

Report bugs using the CRM database.

Providing tech support for issues raised by customers.

Testing the Discovery Visual environment used for debugging Verilog/VHDL designs.

Helped customers integrate the product into their environment.

Developed interfaces for customer’s use cases.

Developed small tests or design patches requested by customers before a new release

Real Chip Communications, India

Design Engineer Feb 1997 – Aug 2001

Project: USB Host Traffic Generator and Controller in Verilog

Implemented features like interface power management, dribble bit, Interrupt out pipe

Implemented the spec changes of USB in the existing test bench.

Verified customer’s test bench with the simulation tools.

Developed test cases to test the functionalities of the USB core and the traffic generator.

Launched regressions with the test cases developed and monitored the results for qualification

Debugged the failing PCI, USB, Ethernet and System on chip test cases.

Develop testplans and testcases for different features and functionalities using verilog.

Automated 500 tests for Verification IP’s using cron utility.

Monitored the status of the tests and routed the failures to appropriate groups.

EDUCATION

Bachelor of Science (Computer Science Engineering), Madras University, India

TECHNOLOGY EXPERTISE

Hardware Platform: Solaris, Linux, HP

Tools : nc Verilog, Verilog XL, VCS, Modelsim, VCS MX

Language: Verilog, VHDL, C, C++, Python, System Verilog

Software: McLeod, TMS

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