Assistant Manager Supply Chain

ROBERT CROUSE

*** ***** ******* **** *******, Illinois 60172 847-***-**** **********@***.***

SUMMARY

Successful business owner (22 years), with strong supply chain, management skills, specializing in technology, manufacturing, automotive industry, energy management and maintenance. Supply Chain Process Improvement Vendor Management Procurement Forecasting CRM Marketing Web Design EXPERIENCE

NORDSTROM (Last Chance), Lombard, IL

Assistant Department Manager – General Processing, Nov. 2021-Present Lead a staff of thirty-eight, onboard new employees, deliver and validate training, assign daily tasks, manage complete supply chain operations from warehouse through front end. Oversee Logistics, daily productivity, performance reports and time and attendance approval. Track SLA’s to ensure optimal customer experience both internal and external, including customer escalations regarding services and products.

MARIANO’S, Bloomingdale, IL

Assistant Manager, Hot Foods Department, Jan. 2019-May 2019 Responsible for Hot Foods department, soup bar, specialty sandwich and pizza stations, Todd’s BBQ station featuring smoked meats, rotisserie, and catering. Managed staff of all shifts, resource scheduling, forecasting, demand management, inventory control and supply replenishment, manage shrink. provide exceptional customer experience. DIRTBUSTERS AUTOMOTIVE DETAILING, Mt. Prospect, IL President and Owner, 1997-2019

Full service stand-alone auto detailing facility with mobile and on-site automotive options. Managed business with hands-on duties, ensuring high-end vehicle readiness (pristine condition) for the Chicago Auto Show. Focus on building customer relationships, purchasing, inventory management, operational business accounting, marketing, and all other aspects of running a successful 20+ year service-oriented business.

FEDERAL MOGUL (FEL-PRO), Skokie, IL

Energy Management Manager., Jun. 1984 – Jun. 1997

Designed and implemented system enhancements and bugs fixes per user group feedback and defined requirements. Responsible for system Governance and Change Management process and implementation for the application (Landis & Staefa), the existing HVAC and lighting control for 1M square foot facility. Managed $3M of manufacturing equipment repair and facility maintenance inventory, all procurement functions, with a team of seven. Ownership as lead manager with full purchasing authority. Reviewed and approved all PO submissions, repairs, parts, and building maintenance purchases for maintaining a 1M square foot facility. COMPUTER SKILLS

Microsoft 365

MS Excel

MS Visio Professional

Balsamic Wireframes

Figma

Google Docs

HTML5/CSS

MS Word

MS PowerPoint

MS Outlook

MS Publisher

Adobe Creative Suite

Survey Monkey

Weebly

Wix

WordPress

ADDITIONAL EXPERIENCE

IFGA Webmaster - IFGA.org 2019-Present

GAIC Webmaster - GuppyChicago.org 2020-Present

https://robertcrouse1960.weebly.com/

https://professionalguppykeeping.weebly.com/

Editor/Publisher, IFGA Monthly eBulletin 2014-Present - EDUCATION

Champlain College

2020-2021 Web Design – 3.954 grade point average

Landis & Steafa (Siemens)

1996-1997 Automated Building Management

Greer Technical Institute

1978-1979 Automotive Technology

CERTIFICATIONS

MIMA Supervisory Courses

Landis & Steafa Insight Automated Building Management Web Design – Champlain College

PROFESSIONAL DEVELOPMENT

Energy Management

Inventory Control

Budgeting – Ownership of the Energy Management budget Automotive Paint Restoration

Marketing

Mima (Midwest Industrial Management Association)

Purchasing

AFFILIATIONS

President Mt. Prospect Jaycees 1997-1998

Former member CUB (Citizens Utility board)

Former member Energy Management Engineers

IFGA/GAIC board member 2014-Present

IFGA Editor/Publisher 2014-Present

IFGA Historian Committee Chairman 2015-Present

IFGA Webmaster 2019-Present

GAIC President 2016-Presnt

GAIC Show Chairman 2015-Present

GAIC Webmaster 2020-Present

Business Professionals of America Judge 2019-Present

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