Service Representative Data Entry
Resume:
Ashley West
Detail oriented, Fast learner, Organized and Motivated ready to start this new Chapter
Aurora, CO 80011
***********@*******.***
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Terumo Blood and Cell Technologies - Aurora, CO
September 2022 to March 2023
1. Type up reports
2. Answer calls
3. Look up orders
4. Print and organize paperwork
Security Guard
Denver Metro Protective Services - Aurora, CO
August 2022 to March 2023
I provide security services for Apple store, hospitals and apartment complexes CPR certified
Customer Education Representative
Kazmira LLC - Aurora, CO
January 2022 to June 2022
• Communicated effectively with clientele to maintain customer satisfaction and loyalty.
• I built strong, professional relationships through identification of client needs, which increased overall sales and opportunities. • Assisted customers during selection process and helped choose perfect products to meet individual needs
• . Cultivated professional client relationships by asking appropriate questions, identifying needs, and providing insightful information regarding products IT Tech Support
24-7 Intouch - Aurora, CO
March 2021 to May 2022
• Ensure customer inquiries (tickets) are resolved efficiently and according to standard procedures
• Provide frontline support for technical escalations
• Identifying potential network issues
Kennel Technician
Wonolo Job App - Watkins, CO
September 2021 to February 2022
• Clean kennels thoroughly
• Help let all the dogs out for play time
• Watched and played with dogs while outside
• Fed the dogs
• Bathed the dogs
Caregiver
Home Care Assistance - Lakewood, CO
February 2018 to January 2021
• Maintained clean and well-organized environment for client happiness and safety.
• Improved patient outlook and daily living through compassionate care.
• Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
• Tracked and reported clients' progress based on observations and conversations. Infant Teacher
Mile High Montessori Early Learning Center - Denver, CO March 2018 to December 2018
• I made sure the infants were fed
• Diaper changed
• I payed with them
• I would put them down for a nap
• I kept track of the times and what baby I was with at that specific time
• Made sure to keep all infants safe and happy
Customer Service Representative
Comcast - Denver, CO
May 2016 to January 2018
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Assisted customers with making payments or establishing payment plans to bring accounts current.
• Fielded customer complaints and queries, fast-tracking them for problem resolution.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
GED
Anthem College - Aurora, CO
February 2010
Skills
• [Customer Service] Knowledge
• Credit Card Payment Processing
• Issue and Complaint Resolution
• Compassionate Client Care
• Time Management
• De-escalation Techniques
• Efficient and Detail-Oriented
• Upbeat and Positive Personality
• Courteous with Strong Service Mindset
• Call Center Operations
• Typing
• Customer support
• Cold Calling
• Microsoft Outlook
• Sales
• Communication Skills
• Data Entry
• Caregiving
• Telemarketing
• Technical Support
• Customer service
• Computer skills
• Dog handling
• Dog bathing
• Security
• CPR CERTIFICATION
• Infant care (1 year)
Certifications and Licenses
First Aid Certification
Contact this candidate