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Michelle Evans
Louisville, KY 40299
**********@*****.***
Experience maintaining all aspects of an o!ce
environment, from general o!ce duties and daily
operations to executing special projects and fast- paced assignments. Significant experience
handling confidential files and information
Computer expertise includes: Microsoft O!ce
Outlook, Microsoft Word, Excel, Access, and
Compass Scheduling Systems
Strong background in written/oral communication,
grammar, composition, research skills, literary
analysis, reading comprehension, and other areas
associated with the field of English and
communication
Authorized to work in the US for any employer
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Work Experience
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Sales Manager
State Beauty Supply
January 2022 to May 2022
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Sales Director
Wickshire Senior Living
May 2021 to February 2022
Marketing Director/Community
Outreach
Drive Safe Kentucky
September 2019 to April 2021
Handling public relations, such as developing
strategic relationships, attending tradeshows, and conducting informational presentations at local
high schools.
Developing press releases, brochures, and other
marketing materials.
Developing and maintaining the organization's
website and social media sites.
Organizing outreach events, including sales,
marketing, and planning, to promote the services
of the organization
Collecting and analyzing data on local
demographics, developing results, and presenting
the conclusions to the relevant departments.
Working with local county attorneys and implanting the program for tra!c o"enders.
Marketing/Sales Director
Digenis Plastic Surgery - Louisville, KY
April 2017 to September 2019
Sales and Marketing Director in charge of all social media and sales implanting in a fast paced plastic surgery o!ce.
Top Sales leader in skincare and treatment planning. 150% increase in skincare sales. 120% increase in
treatment plans.
Ran all social media and ad campaigns. Proven
successful campaign with local radio host for hair grafting. Resulting in a 200% increase in hair transplant surgeries booked.
Sales/Marketing Director
The MedSpa at Raleigh Plastic Surgery Center - Raleigh, NC
June 2014 to September 2016
Spa Coordinator for a top Medical Spa and Plastic
Surgeons o!ce.
Job Duties: EXPERIENCE
The MedSpa at Raleigh Plastic Surgery Center
1112 Dresser Ct. Raleigh, NC 27609
Client/Sales Coordinator June 2014 – Current
Job Duties: Retail sales, client liaison, phone and face to face consultations, scheduling of procedures, daily interaction with medical sta" and physicians, payment transactions, inventory/stock duties, vendor
communications, phone/email follow up, & daily spa maintenance. Extensive knowledge and scheduling on MindBody software.
Profound knowledge of spa products including the
following skincare brands.
Skinceuticals, RX Systems, Revision Skincare, Tizo Photoceuticals, Topix, and Glominerals Makeup.
Extensive knowledge of spa services including
Chemical Peels, Laser Hair Removal, IPL/YAG,
Thermage, Liposonix, ThermiSmooth, Clear and
Brilliant, and Dermaplaning.
SKILLS
Outstanding levels of customer service
Profound knowledge of spa products and services
Exceeded monthly sales goals
Ability to track spa activities and appointments with MindBody Software
Exceptional people skills
Astute ability to motivate employees and ensure
customer satisfaction
Solid conflict resolutions skills
Assistant Scheduler for Production
and Operations
Koch Filter Corporation
September 2008 to September 2013
September 2008-September 2013
Job description: Assistant Scheduler for Production and Operations. Duties including, but not limited to,
ensuring that adequate resources are available or
planned for prior to exploring the gross requirements through MRP to create the Material Plan and Detailed Capacity Plan in order to comply with required Service Levels, controlling the anticipated build schedule using the tools of Rough Cut Capacity Planning, Planning Bills of Material and Firm Planned Orders to validate plans and communicate the master schedule. Detailed knowledge of all materials and processes to marketing, design, sales, manufacturing and distribution of the products. Worked closely and communicated with all of operations; o"ering administrative support and
maintaining daily o!ce operations; handling
confidential files and information; assisting with any special projects or tasks at hand.
Buy Owner
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May 2006 to January 2008
Job description: Administrative Assistant for the real estate advertising agency. Job Duties including, but not limited to, Coordinating with various sta" for
operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and
operational problems. Provide
administrative/secretarial support for various
departments/divisions such as answering telephones, assisting visitors and resolving a range of
administrative problems and inquiries. Operate
desktop computer to compose and edit
correspondence and memoranda from dictation,
verbal direction and from knowledge of policies of established departments/divisions; prepare, transcribe, compose, type, edit and distribute agendas and
minutes of numerous meetings. Schedule and
coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also includes travel and lodging arrangements.
Front Desk/Sales Assistant
Tom Stinnett RV
May 2004 to May 2006
for Tom Stinnett RV Dealership. Job duties including, but not limited to, supporting the agents and clients. Organizing and performing research work and taking inward calls. Drafting emails for communication to potential customers. Organizing literature,
personalizing cards, organizing all travel and
entertainment for sales sta" and management.
Education
High School Diploma
Scottsburg High School - Scottsburg, IN
1999 to 2003
Associate's in English
Je"erson Community and Technical College
Skills
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employers are looking for?
Technology sales
Salesforce
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Business development
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B2B sales
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Communication skills
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Salon Software
MINDBODY
Makeup Application
Social media management
Certifications / Licenses
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Assessments
Retail customer service - Expert
March 2021
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Data entry: Attention to detail - Highly
Proficient
March 2021
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Customer service - Expert
March 2021
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Following directions - Expert
March 2021
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Emotional competence - Highly
Proficient
March 2021
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Outside sales - Highly Proficient
March 2021
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Customer focus & orientation - Highly
Proficient
March 2021
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Scheduling - Highly Proficient
March 2021
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Sales Skills - Highly Proficient
November 2020
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Additional Information
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