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Michelle Evans

Louisville, KY 40299

adv4t1@r.postjobfree.com

+1-502-***-****

Experience maintaining all aspects of an o!ce

environment, from general o!ce duties and daily

operations to executing special projects and fast- paced assignments. Significant experience

handling confidential files and information

Computer expertise includes: Microsoft O!ce

Outlook, Microsoft Word, Excel, Access, and

Compass Scheduling Systems

Strong background in written/oral communication,

grammar, composition, research skills, literary

analysis, reading comprehension, and other areas

associated with the field of English and

communication

Authorized to work in the US for any employer

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Work Experience

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Sales Manager

State Beauty Supply

January 2022 to May 2022

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Sales Director

Wickshire Senior Living

May 2021 to February 2022

Marketing Director/Community

Outreach

Drive Safe Kentucky

September 2019 to April 2021

Handling public relations, such as developing

strategic relationships, attending tradeshows, and conducting informational presentations at local

high schools.

Developing press releases, brochures, and other

marketing materials.

Developing and maintaining the organization's

website and social media sites.

Organizing outreach events, including sales,

marketing, and planning, to promote the services

of the organization

Collecting and analyzing data on local

demographics, developing results, and presenting

the conclusions to the relevant departments.

Working with local county attorneys and implanting the program for tra!c o"enders.

Marketing/Sales Director

Digenis Plastic Surgery - Louisville, KY

April 2017 to September 2019

Sales and Marketing Director in charge of all social media and sales implanting in a fast paced plastic surgery o!ce.

Top Sales leader in skincare and treatment planning. 150% increase in skincare sales. 120% increase in

treatment plans.

Ran all social media and ad campaigns. Proven

successful campaign with local radio host for hair grafting. Resulting in a 200% increase in hair transplant surgeries booked.

Sales/Marketing Director

The MedSpa at Raleigh Plastic Surgery Center - Raleigh, NC

June 2014 to September 2016

Spa Coordinator for a top Medical Spa and Plastic

Surgeons o!ce.

Job Duties: EXPERIENCE

The MedSpa at Raleigh Plastic Surgery Center

1112 Dresser Ct. Raleigh, NC 27609

Client/Sales Coordinator June 2014 – Current

Job Duties: Retail sales, client liaison, phone and face to face consultations, scheduling of procedures, daily interaction with medical sta" and physicians, payment transactions, inventory/stock duties, vendor

communications, phone/email follow up, & daily spa maintenance. Extensive knowledge and scheduling on MindBody software.

Profound knowledge of spa products including the

following skincare brands.

Skinceuticals, RX Systems, Revision Skincare, Tizo Photoceuticals, Topix, and Glominerals Makeup.

Extensive knowledge of spa services including

Chemical Peels, Laser Hair Removal, IPL/YAG,

Thermage, Liposonix, ThermiSmooth, Clear and

Brilliant, and Dermaplaning.

SKILLS

Outstanding levels of customer service

Profound knowledge of spa products and services

Exceeded monthly sales goals

Ability to track spa activities and appointments with MindBody Software

Exceptional people skills

Astute ability to motivate employees and ensure

customer satisfaction

Solid conflict resolutions skills

Assistant Scheduler for Production

and Operations

Koch Filter Corporation

September 2008 to September 2013

September 2008-September 2013

Job description: Assistant Scheduler for Production and Operations. Duties including, but not limited to,

ensuring that adequate resources are available or

planned for prior to exploring the gross requirements through MRP to create the Material Plan and Detailed Capacity Plan in order to comply with required Service Levels, controlling the anticipated build schedule using the tools of Rough Cut Capacity Planning, Planning Bills of Material and Firm Planned Orders to validate plans and communicate the master schedule. Detailed knowledge of all materials and processes to marketing, design, sales, manufacturing and distribution of the products. Worked closely and communicated with all of operations; o"ering administrative support and

maintaining daily o!ce operations; handling

confidential files and information; assisting with any special projects or tasks at hand.

Buy Owner

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May 2006 to January 2008

Job description: Administrative Assistant for the real estate advertising agency. Job Duties including, but not limited to, Coordinating with various sta" for

operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and

operational problems. Provide

administrative/secretarial support for various

departments/divisions such as answering telephones, assisting visitors and resolving a range of

administrative problems and inquiries. Operate

desktop computer to compose and edit

correspondence and memoranda from dictation,

verbal direction and from knowledge of policies of established departments/divisions; prepare, transcribe, compose, type, edit and distribute agendas and

minutes of numerous meetings. Schedule and

coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also includes travel and lodging arrangements.

Front Desk/Sales Assistant

Tom Stinnett RV

May 2004 to May 2006

for Tom Stinnett RV Dealership. Job duties including, but not limited to, supporting the agents and clients. Organizing and performing research work and taking inward calls. Drafting emails for communication to potential customers. Organizing literature,

personalizing cards, organizing all travel and

entertainment for sales sta" and management.

Education

High School Diploma

Scottsburg High School - Scottsburg, IN

1999 to 2003

Associate's in English

Je"erson Community and Technical College

Skills

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Technology sales

Salesforce

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Communication skills

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Salon Software

MINDBODY

Makeup Application

Social media management

Certifications / Licenses

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Assessments

Retail customer service - Expert

March 2021

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Data entry: Attention to detail - Highly

Proficient

March 2021

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Customer service - Expert

March 2021

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Following directions - Expert

March 2021

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Emotional competence - Highly

Proficient

March 2021

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Outside sales - Highly Proficient

March 2021

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Customer focus & orientation - Highly

Proficient

March 2021

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Scheduling - Highly Proficient

March 2021

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Sales Skills - Highly Proficient

November 2020

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Additional Information

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