Gwendolyn L. Hopkins
**** * ******** *** ******** City, OK 73107
****************.**@*****.***
Objective
Seeking work as a Caregiver or anytype of help with the public weather on the phone, internet or in person.
Skills and Abilities
7 years of experience assisting elderly and disable with daily living activities.
Customer Service and Sales skills include: Inbound Calls, outbound calls, information clerk, and inside sales. Office and Processing skills include: Verifying information, filing / scanning, copying / faxing, and typing letters / notes. Computer and Software skills include: Windows 2000 / XP / 7 / Vista, MS Word / PowerPoint / Excel. Typing speed at approximately 50 WPM. Technical skills include: Installing, repairing, operating machines, and troubleshooting. Management skills include: Disciplinary actions, decision making, scheduling, and hiring / firing.
Experience
Department of Human Services 1/2012-6/2015
Rockford, Illinois
Personal Assistant for Private Resident
●Assisted elderly and disabled with daily living activities. Cooked, cleaned, shopping, and phone services.
Department of Human Services 1/2008-1/2012
Chicago, Illinois
Personal Assistant for Private Resident
●Assisted elderly and disabled with daily living activities. Cooked, cleaned, dressed client, fed meals, answered phone, and shopping.
Education
GED 12/2001
General Studies Missouri
State of Missouri