Resumen
Gloria Gonzalez
San Leandro CA 94578
***********.@*****.***
WORK EXPERIENCE
K&S COMPANY PROPERTY MANAGEMENT
ALBANY CA
Pass Inspection Cleaner and Crew organization Invoice maker January 2011 - March 2016
Plan and prepare employee work schedules.
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
Inspect work performed to ensure that it meets specifications and established standards.
Perform or assist with cleaning duties as necessary.
Investigate complaints about service and equipment, and take corrective action.
Inspect and evaluate the physical condition of facilities to determine the type of work required.
Check and maintain equipment to ensure that it is in working order.
Inventory stock to ensure that supplies and equipment are available in adequate amounts.
Select and order or purchase new equipment, supplies, or furnishings.
Recommend changes that could improve service and increase operational efficiency.
Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
OPTOMETRY CENTER
HAYWARD CA office front desk
January 2009 - April 2009
Computer info entry charts organization receive costumers and make and confirm appoiments
Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient appointments, or medical consultations.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Complete insurance or other claim forms.
Receive and route messages or documents, such as laboratory results, to appropriate staff.
Compile and record medical charts, reports, or correspondence, computer.
Transmit correspondence or medical records by mail, e-mail, or fax.
UNIQUE MOTORS
Beta ct.
SAN RAMON, CA
secretary
January 2008 - April 2009
Office computer phone and record Contract maker DMV paper work Collect checks and bank deposit
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Transmit information or documents to customers, using computer, mail, machine.
Hear and resolve complaints from customers or the public.
File and maintain records.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Process and prepare memos, correspondence, travel vouchers, or other documents.
Receive payment and record receipts for services.
Schedule appointments and maintain and update appointment calendars.
Analyze data to determine answers to questions from customers or members of the public.
Take orders for merchandise or materials and send them to the proper departments to be filled.
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Gloria's cleaning services business owner
From 2013-2021
EDUCATION
SAN LORENZO HIGH SCHOOL
SAN LORENZO CA
High School Diploma
ADDITIONAL SKILLS
Bilingual Spanish/English. Drivers licenses professional license cleaner Computer and office skills patient honest hard working
Costumer care experience computer skills bilingual Record organization phone experience