Troy Klingelhoets

**** ******* *** *, ***********, MN 55408

Phone: 612-***-****

Email: adv4kw@r.postjobfree.com

Efficient bartender with a comprehensive knowledge of beer, mixed drinks and spirits. Adept at efficiently filling a wide variety of orders in a short period of time, maintaining an effective flow of service behind the bar and keeping the bar clean and up to legal standards. Specializes high volume establishments.

KEY STRENGTHS

•Memorized numerous drink recipes and help create several drink menus

•Efficient organization skills

•Skilled at mixing, garnishing, serving drinks based on customer needs based off of priority which is most beneficial to the restaurant

•Strong communication and networking skills

•Detail-oriented with a flair for outstanding customer service

•Friendly, personable, outgoing, interactive and entertaining

•Experienced with Aloha, Bread Crumbs, Micros, Lavu, Toast, 4square POS systems

•Highly responsible and reliable

•Craft Beverage Knowledge: Responsible for batching monthly signature cocktails

•Prep –a well-stocked and prepped bar translates into higher revenues and better customer service

•Multitasking – serving clients while simultaneously prepping for meals and happy hour

WORK EXPERIENCE

Bartender D’amico Catering Minneapolis 2021-2022

Bartender Britt’s Pub Minneapolis 2021-2022

Responsible for all opening and closing procedures. High volume bartending during the Euro Cup. Highly detailed, in all expectations, for owners. Responsible to deliver quality service, for private parties. Lead bartender for many events.

Bartender Lumber Exchange Event Center Minneapolis 2017-Present

•Responsible for setting up and breaking down multiple portable bars based on event specifications

•Served beverages in a high volume environment in a professional manner creating lasting memories for guests

Bartender Copperwing Distillery St. Louis Park 2017-2019

•Gained knowledge of distilling process and the uniqueness of our product

•Obtained safe access and keys to the distillery in under two months.

•Created a cocktail that is currently the best seller on the fall menu

•Consistently recreating classic cocktails with the spirits available

Bartender Coup d’état-Uptown Minneapolis 2014-2017

•Replaced 3 Barbacks then trained a new person as barback when promoted to bartender

•Responsible for batching all signature cocktails as well as putting away liquor order

•Knowledgeable of classic cocktails

•Close down and lock up the restaurant on weekends

•Great guest relationships that keep people returning

Barback and Wait Assist Stella’s Fish Café-Uptown Minneapolis 2012-2014

•Watering, bussing, pre-bussing, and resetting tables in an efficient, professional manner

•Transport ice and dishes to multiple levels of restaurant according to season and job

•Assisting servers by gathering necessary items throughout the restaurant

•Responsible for putting away liquor orders weekly throughout the building's 3 bars

•Set up and close down bars including garnish preparation

•Pouring drinks/server tickets when asked to by bartender or when they were unavailable

Cashier/Stock Assistant Team Liquor Wine & Spirits-Downtown Minneapolis 2013-2014

•Ringing customers up properly after checking ID

•Restocking products on a frequent basis while also keeping a sharp eye out for thievery

•Assisted owners by going to distributors and loading and unloading truck of liquor

•Organized backroom and cooler to make room for all liquor and beer

Backline / Pizza cook Leaning Tower of Pizza-Uptown Minneapolis 2012-2013

•Prepare ingredients necessary for all items on menu

•Assemble meals in a professional timely manner based on priority of in-house, pick-up, and delivery

•Responsible for keeping entire kitchen and restaurant clean each night

Shift Leader Subway Franchise - Long Lake MN 2005-2007 and 2010-2011

•Prepared and portioned ingredients

•Constructed sandwiches to customer specifications

•Operated the cash register, made cash drops when needed

•Entered Delivery orders

•Took inventory when opening and closing the building

•Received perfect scores from secret shoppers by following Corporate Subway codes.

•Contributed to store’s highest recorded sales for one week

•Personally recognized by the Subway Franchise.

EDUCATION

Bartending classes from Jesse Held and Ralena Young

Graduated Orono High School 2008, Senior year as a foreign Exchange student in Seoul, South Korea

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