Sabrina Mancini

Abilene, TX

EMAIL: adv4kf@r.postjobfree.com

Mobile: 719-***-****

LINKEDIN: https://www.linkedin.com/in/mdmgovernance/

CERTIFICATIONS and SECURITY CLEARANCE INFO

DOD Secret Clearance - Active

FDA Public Trust Clearance - Active

Lean Six Sigma Master Black Belt - MBB- Certification is Current

Master Project Manager Certification – MPM Certification – American Academy of Project Management

Business Analyst Certification

Kaizen Facilitator Certification

ABOUT ME

Motivated IT Senior Leader with a decade plus of working complex consulting engagements of enterprise solutions in IT Services from Infrastructure, Shared Services SAS Solutions, CRM, ERP, Finance/Treasury & Business Intelligence and MDM Data Management. Seasoned PMO Director, Program Manager, Product Manager and Project Manager consultant and contractor at heart rolling up her sleeves in any interim role requested.

Deep industry experience in the Federal Sector, Non Profits, Academic and Higher Educations & Healthcare Services, Pharma, Banking and Financial markets. Ready to take on senior opportunities and solve the post pandemic challenges within US markets.

My goal is to find remote contract positions to help our economy rebuild and fill in critical gaps or perm positions such as: VP of Shared Services, PMO Director, Master Black Belt or Organizational Change Management roles based on contract to perm work.

IN RESUME COVER LETTER

Dear Hiring Manager,

I am currently taking on new contract opportunities in a remote capacity. I own my own LLC that takes on short term and long term contracts as well as work on a W2 basis with other IT supplier of talent. My unique combination of depth and breadth IT expertise and talents are a perfect match for this role at your company whether it is on a short term basis to plug a gap in staffing or whether it is long term to mentor employees with a seasoned IT professional and raise the decision making and internal talent levels.

I have successfully maneuvered the delicate balance of a background that blends both hands-on involvement with managerial engagement to create profitable information technology products or services and roll up your sleeves implementation expertise as a project and portfolio manager. I have a proven success record of developing and deploying IT Modernization plans across Shared Services across large enterprise organizations with mature and large sized information systems departments both as a full time leader and across the last decade as a contractor for hire.

My name is Sabrina Mancini, I am a proud and motivated mother, wife and daughter of a U.S. Navy Korean War veteran. I have 10+ years of progressive leadership in roles such as Vice President of Information Technology, Director of PMO in the US Government, Non Profit, Higher Education, Healthcare Insurance, Wellness and Information Technology sectors.

I live in Abilene,Texas and I am actively seeking IT leadership roles with an organization that is investing in technology and seeing an increased need in expert IT Services skills to get their company to the next level. I am open to nationwide remote opportunities that can utilize my specialized expert level IT services either part-time or full-time. As a candidate I bring a strong work ethic paired with a strong desire to develop and manage high performing teams. I hold an active secret clearance and my top senior IT competencies are in: ERP Solutions both Oracle, PeopleSoft, Siebel and Lawson. My vast deployment expertise is in Oracle Applications, Oracle IDM, Oracle Platforms, Oracle Infrastructure, Organizational Change Management, CPI - Continuous Improvement Expert, Master Data Management and Master Data Management/Governance.

My contributions include developing and establishing training and delivering program management and IT Services leadership for all levels of staff, from team members to executives. By creating innovative, new programs or deploying software as a service solutions ( cloud solutions). I have supported CIO and CTO Leadership Teams in the Private Sector and the Federal Sector. My focus is on enterprise applications and delivering real time business intelligence in the space of Master Data Management and Cloud Solutions.

I was able to plan and deploy IT Road Maps and deliver business solutions with partners inside and external to the organization. I worked with business and product managers to deploy cutting-edge technology, striking a pivotal role in the delivery of that knowledge and awareness.

My education and professional background have equipped me with the talent for developing skills and expertise within any client environment and ensuring detailed solutions and outcomes within budget, scope and timelines. I would be a valuable addition to your organization and my resume is attached for your review. I hope to hear from you soon to schedule an interview. Thank you for your consideration and time.

Very Respectfully,

Sabrina Mancini - LSS

TOP SKILLS

1.Drive the multi-year roadmap for HR & People Technology, while leading the development and configuration of new people technologies

2.Deliver business systems analysis and collaborate with internal stakeholders to detect root causes of data integrity and drive effective future HR workflows.

3.Serve as a trusted advisor to business leaders focused on accelerating the development of our people.

4.Represent company's technology division on national travel up to 10%

5.Serve as a CPI - Continuous Process Improvement Expert for the following federal and local sectors: DOD, DLA, USDA and FDA & County of Orange as a- Master Black Belt Certified in Lean Six Sigma

6.Master Data Governance Leader - Lead Information Architecture Efforts and Data Councils

7.IT and CFO Governance Expert / PMO Director

8.Organizational Change Management Specialist and IT Modernization Consultant

Strategic Account Manager for enterprise IT departments - specifically Oracle

9. CRM experience with SalesForce and IT Shared Service Management and Big Data and Business Intelligence applications such as: Oracle IDM, Oracle ERP and Lawson Financials, GroupMe, Jabber, Jira, Confluence, Sharepoint are among some of the Content and Collaboration Enterprise Applications for productivity and documentation management.

10. Project Management Software expertise such as MS Project Enterprise and Client Based as well as Clarity and PeopleSoft/Oracle Project Portfolio Software.

Decade of Senior IT Compliance and Regulatory:

Compliance Standards like HIPAA, FINRA and and PCL – SOX Data Governance and IDM ERP & Shared Services Expertise, Master Data Architecture,Governance Digital Transformation

Contractor Work Experience: Federal and Private Sector

CALIBRE Systems LLC Jan 2022 - Current

Continuous Process Improvement Expert - Master Black Belt

Short term engagement with a federal government subcontractor seeking a LSS Master Black Belt to help on Continuous Process Improvement Project Management and Coaching for Federal Sector Leadership.

Skills: Product Information Management · Program Management · Continuous Improvement Culture · Information Management · Change Management · Continuous Improvement · Coaching · Lean Six Sigma Master Black Belt · CPI · Executive Coaching · Leadership · Master Data Management · Project Management Office (PMO)Skills

SCA,LLC May 2020 - Current

Principal/Owner - I created my own company dedicated to providing federal clients and private sector clients with just in time consulting and project management services. My current client is a subcontractor for a government agency in the Mid-Atlantic helping them on a short term engagement basis as an independent contractor focusing on LSS Continuous Process Improvement and Coaching/Leadership tasks. My goals are to continue helping all private and federal sectors that are trying to rebuild in the midst of the recent economic challenges post pandemic. Short term and long term services and training provided to help stop staffing gaps in IT and Business Operations.

ACUMEN SOLUTIONS - Client USDA Nov 2019– May 2020

Salesforce CRM– Program Manager

Accomplishments:

Ensure a CRM system provides an effective sales funnel.

Develop marketing techniques to drive new customization to ensure a successful client and corporate merger.

Coordinate Sales and Marketing teams.

Update accounts and contacts in a CRM system.

Program Description:

Responsible for Program Management to the United States Department of Agriculture (USDA) - This program is part of a 5 year, multi- million dollar BPA Award that will modernize the Wildlife Services systems and processes using Salesforce as a SAS tool to configure Desktop solutions to build an offline mobile application for field agents. The current base year team of 32 project members continues to grow at a rate of 10% per contract year as we meet this mission.

The program I manage is responsible for building, testing, deploying, training and providing post-production help desk support.

Duties:

●Manage multiple CRM Data Integration projects with a focus of moving disparate databases of client and sales data from multiple acquisitions to new corporate instances of Salesforce including the Traditional and Lightning version as well as adjunct products like Health and Marketing Cloud

●Drives product and customer integration discussions and white-boarding sessions with the customer’s business, IT & architecture teams to modernize, optimize and transform the customer’s IT platform and infrastructure

●Knowledge of migration strategies and technologies of on-prem workloads and processes to Cloud environments – including networking and connectivity requirements

●Exposure to back-end systems for transaction processing and reconciliation, cash management, PayPal / Venmo integration in a business / merchant account context

●Identifies resources needed and assigns individual responsibilities

●Working with First Line Security experts in discussing IT or IS processes and procedures in

terms of ensuring that appropriate controls are designed and operated. In addition, work would

involve providing oversight on development of frameworks, policies, and standards, performing

some monitoring of operations through evaluating key risk measures.

●Performing effective recommendations and challenges - documenting findings and risks, performing risk assessments, preparing status reports, including developing appropriate risk reporting and KRI’s and Risk Appetite measures.

●In addition to the Operational Risk functions I held I lead efforts to establish day to day operating strategies, will assist in organizing and prioritizing work, preparing updates and presentation material, tracking and reporting departments progress on programs, events, and deliverables

TRIDENT RESEARCH - Defense Contractor June 2019 -Nov 2019

PMO Office Director -

Accomplishments:

●PMO Leadership

●PMO Design & Implementation

●PMO Maturity

●PMO Tools Implementation

●Stood-up the IT PMO reporting to the President of the company

●This was a Controlling PMO within a hybrid matrix organization of support and maintenance and military defense product development of unmanned vehicles reporting data to its main clients the Navy and Air Force

●Responsible for Project Management Office (PMO) that supports defense engineering business globally, these mission initiatives and support and maintenance of highly technical products are the bread and butter of the organization.

●Direct responsibility optimizing existing PM process and identification as well as creation of new operational development plans.

●Responsible for mentoring and monitoring all project planning, budgets, and staffing.

●Standardized reporting at program and project levels; by introducing intake, project management, and internal business case approval processes.

●Enhanced efficiency by instituting project management procedures and governance. Achieved greater predictability for work delivery by implementing target project infrastructure services and focusing on collaboration which also improved customer and partner relationship management.

●Experience leading teams thru the PMO office, Enterprise Architectural Boards as well as Facilitated Kaizen Events

●Complex problem resolution on strategic accounts as an Infrastructure Program Manager or Client Engagement Leader

●Ability to effectively communicate to executive management, line management and project management members

SAIC March 2019 – June 2019

Scrum Project Manager – FDA Central Veterinary Services

●Work with Product Management, Creative Team, and Development Team, to write and review user stories, design test cases to monitor system functionality, and support system enhancements

●Analyze 3rd party integration aspects of business requirements and be able to effectively work with vendors to implement requirements

●Agile methodology software development efforts overall running two-week sprints and deploying frequent updates and modifications.

●Coordinated project management for all new releases and change management incidents to the CVM – Portal and Web Applications on Oracle platform and rewrite project of all Oracle Reports to Business Objects

●Sprint Planning within the FDA and SAIC developers to ensure timely releases of new streamlined functionalities to the Central Veterinary Services web applications.

●Project Risk and Incident reporting and rolled up Program Progress Status

RWD Consulting LLC April 2018 – March 2019

Healthcare EHR Project Manager - Cerner EHR Deployment of MHS Genesis @ U.S. Army Fort Meade

●Coordinated project management for all new MEDCOI hardware infrastructure changes

●Planned and worked with site POC's on the mandatory enterprise software deployment of MHS Genesis the new global Electronic Health Record for active duty soldiers, veterans and family and retirees as well as dental and veterinary services.

●Coordinated with DHA's PMO the software pre-installation readiness tasks including business requirements and documenting the "as is" clinical business processes and Standard Operating Procedures (SOPs).

●Created initial project plan, led the inventory of all medical device applications and user security roles and responsibilities.

●Manage Project Sponsor Relationships for the practice.

●Responsible for communicating to the Senior Sponsors and DOD Stakeholders all Project Status, Cost and Risk analysis.

●Tasks such as quarterly budgeting and monthly regional dashboard reporting as well as weekly status reporting to the Command Leadership.

●Senior Stakeholder Client Engagement and Relationship Accountability: I support the following sponsors: Chief Nursing Information Officer, Major Wynne, Chief of AHLTA Systems, Marianne Plude and Commanders of Kimbrough Ambulatory Clinic and its children sites - Colonel Bonnichsen and Lt Colonel Burke.

●Change Management Specialist ensuring all Risks are documented on SharePoint.

●Responsible for working with stakeholders on Mitigation and Contingency Planning.

●Communicate t leadership within the PMO and Ft. Meade the regional risks identified; continuous communication of lessons learned from other regional deployments.

●Manage the major DOD and DHA organizational merger risks.

●Served as the main Electronic Health Record Project Integrator PM as the Point of Contact for Fort Meade and its 18 children clinics spanning from VA to northern PA.

THINK Systems LLC - Baltimore, Maryland April 2017- March 2018

Cyber Security Biomerics Project Manager/Sr Business Analyst @ T. Rowe Price EPMO

●Drove the development and execution of the business requirements and the use cases to the goals of the project plan for the AML/Fraud and Transfer Agent Banking Operations Department by working with the team to define the sequence, estimates and the duration of activities for the cyber security compliance projects. These included FINRA policy, anti-money laundering regulations

●Demonstrable knowledge of biometric principles and concepts

●Ability to track multiple component projects and requirements

●Excellent communication and interpersonal skill

●Led vendor RFP efforts and business requirement capture of biometric technology needs within a global investment enterprise, inclusive of how different types of systems and capabilities were needed for FINRA regulations

●Proven experience in biometric and security compliance stakeholder engagement:

oCreated WBS schedule in the PMO compliant template to ensure that I could report on time, budget, and scope biweekly updates to the T. Rowe Price’s EPMO

oAgile software development environment with four-week sprints.

oManages all aspects of the project execution including chartering, scope definition, creating business requirements document, lead business with requirements gathering, change control and risk management. and maintained a timeline with practice adjustments to relevant workflows.

oUpheld quality and compliance standards by monitoring and identifying gaps in processes, systems, and operations.

Right Direction Technology Solutions, CMMI-3, Baltimore, Maryland Oct 2015– April 2017

Senior Biometrics Program Manager Lean Six Sigma Master Black Belt – CMMI-3 and ITIL @ U.S. Army Aberdeen Proving Ground

Senior Program Manager Onsite at US Army Aberdeen Proving Ground for RDTS. Collaboration and support services to CECOM LCMC LRC -Lean Six Sigma support services organization. The Key Mission here was to support the Warrior, Fighter.

●Designed and promoted new quality improvement plans.

Reviewed and sent all quality reports to management and to the Lean Six Sigma command in Alabama.

●Master Black Belt for Aberdeen Proving Ground

●Trained Green and Black Belts in Lean Six Sigma

●Facilitated Kaizen Exercises with Chiefs and Directorate Leaders

●Helped with staff training in continuous quality improvement methodologies surrounding data management and biometric programs for DOD.

●Analyzed different approaches to implement with RTR Tech team interim solutions to support multiple external agencies as biometrics customers, as well as transactions that require in-person proofing (IPP) and biometrics capture before submission.

●Determined functional changes and functional process flows that are necessary to implement an interim and IPP solution, while ensuring manageability of core services to future-state solutions.

●Work with technical teams to document requirements, determine resourcing, and negotiate timeline for pilot projects selected by directorates.

Acro Service Sept 2012 - Sept 2014

Pharmaceutical Business Intelligence Project Manager

Skills: Business Intelligence (BI) · Extract, Transform, Load (ETL) · ETL Tools · Big Data Analytics · Data Ethics · Data WarehousingSkills: Business Intelligence (BI) · Extract, Transform, Load (ETL) · ETL Tools · Big Data Analytics · Data Ethics · Data Warehousing

EXECUTIVE INFORMATION TECHNOLOGY LEADERSHIP EXPERTISE

AARP, (Rockville, Maryland) Feb 2005– Aug 2012

Vice President Enterprise Information Management & Director of Shared Services

As a senior Information Technology Director reporting to the CIO I had several top infrastructure leadership roles within AARP. As the ITS Shared Services leader I had the most horizontal scope of the IT solutions and development of our IT department. I was responsible for oversight of a $20 million-dollar portfolio of annual infrastructure modernization projects and Enterprise Initiatives that rolled up to the Application Management VP and Office of the CIO PMO.

I managed a team of over forty employees and contractors onshore and offshore. The multiple cross functional teams within Shared Services were: Identity Management Analysts, Enterprise Integrations Services, Database Administration, Data Warehouse, ETL Developers/Informatica and Business Intelligence, MicroStrategy and Tableau. Additionally, I absorbed the Testing and Quality Assurance team for IT, and I ran all Data Hygiene and Governance for Master Data of the organization.

●Responsible for deploying IT Contact Center as a key IT Service Owner within Shared Services – Project Reported to Office of the CIO as part of our Key Modernization Multi Year Initiatives

●Manage department level projects including the SDLC process for Salesforce CRM and contact center applications.

●Managed technical support teams and ticket resolution of support providing 2nd level support for all Business Intelligence, Database and Corporate Reporting

●Lead the effort to design and create an integrated data repository for current, detailed operation/transaction data with high performance and high availability data access capability – Deployed a Data Warehouse Appliance Netezza and converted off Oracle Data Warehouse

Option One Mortgage Corporation a division of H&R Block,

Director of ERP, PeopleSoft Systems Manager - Irvine, California Feb 1995- Jan 2002

●Responsibilities included leading a large team of employees and consultants in a multi-year $500M effort to define, design, build, test, deploy and support PeopleSoft’s Financial ERP including Treasury and PPM modules.

●Lead Enterprise Resource Planning (ERP) implementation team with over 24 members and 20 consultants, directly reporting to the Chief Information Officer.

●18+ applications as well as 40 interfaces (outbound and inbound) delivered.

●Established and maintained program roadmap, business case refreshes and benefits realization.

●Implemented partner selection and management.

●Managed Peoplesoft 8.4 ERP professional services and support tam.

●Oversaw the maintenance of the following modules: GL, AP, AP, Procurement, AR, Enterprise Performance Management, Project Costing, Billing, Contracts, Treasury, AM, T&E.

●Managed ERP Operation – liaison with ERP System Service Provider, maintaining system performance, stability, patch management, backups, and disaster recovery.

EDUCATION

CALIFORNIA STATE UNIVERSITY, NORTHRIDGE - California – B.A. Spanish Language and Literature

Master Black Belt Certification by Expert Rating - 2012

Master Project Manager Certification by American Project Management Institute 2012

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate