Mayra Mateo

adv4it@r.postjobfree.com

**Years Of Customer Service /Administration/Personal Assistant

Personal assistant, able to Multitask at all times, and easy to adapt to new changes. Great with Customer Service Skills, and Bilingual (spanish, english). Six years of experience with Office Work / Excel / Microsoft / Outlook. Great with deadlines, and achieving tasks given. Great with Self time Management, leadership skills for 3 years . EXPERTISE INCLUDES

-MANAGING CALENDAR/SCHEDULES -COMMUNICATION SKILLS

-DETAILED ORIENTED/ORGANIZATION -CALLS

-DATAS/REPORTS/FILING -TEAM ORIENTED / LEADERSHIP SKILLS

-ADMINISTRATION -UNDERSTAND CONFIDENTIAL

PROFFESIONAL EXPERIENCE

SELF EMPLOYED/ INS BROKER March 2018 -Current

238 s Marquita st oxnard Ca, 93030

- Life / Health ins license

- Retirement accounts

- Calls/ customer Service

- Train agents and look over 10 agents

ICC- INDEPENDENT CONCRETE CUTTING Nov 2017- February 2018 3411 Camino Del Sol, Oxnard, CA 93030

- Filing

- Data imputing

- Invoices

- Answering

TRAVEL COORDINATOR June 2017-October 2017

MISSION PRODUCE inc.

2500 E vineyard ave suite 300 oxnard ca 93036

-Booking all travels for colleagues (hotel, car rental, flights)

-Multitasking at all times.

-Meeting certain deadlines

-Extra Projects to help my department

OFFICE COORDINATOR/ LIFE INSURANCE AGENT March 2015- May 2017 FSC AGENCY Financial Services Industry

2140 Eastman Ave. Ventura CA. 93003

Main focus; Personal Assistant/ Team Management/Making Calls, Making sure Business is running through Smoothly with no mistakes

-Managing Employer’s Calendar/Meetings/ Events

-Meeting Company's Monthly Goals

-Consistent communication with different Carriers

-Managing to help around 20-30 agents

-Having Monthly Meetings with Brokers to make improvements

-Preparing events

PRE-PARALEGAL/PERSONAL ASSISTANT March 2015- March 2016 LAW OFFICES OF MANUEL D. MARTINEZ 336 s. A st, oxnard ca 93030

-Manage Attorney's Calendar, Daily Meetings

-Customer service

-Spanish translator

- prep attorney for hearings /legal documents/ depositions for court

- Booking Travel Flights/ Hotel /Reservations for Attorney’sTrips

-Making sure all personal/ business bills where paid on time CUSTOMER SERVICE / SALES Jan 2013 – Feb 2015

CORPORATE OFFICE URBAN HOME INC (3301 Sturgis Rd. Oxnard CA.93030)

- Sales in the Furniture Store and on the Web

-Customer Service

1. Managing claim department-getting resolution from general manager, for customer satisfaction, coming to an agreement

2. Delivery department -getting all the information together for distribution to our third party Delivery Companies (using software/ excel) 3. Sales Department- Web orders, with designing companies / customers and making sure they receive their purchase

4. Inventory Department - Putting in any new inventory (furniture) into the system that arrives to the warehouse, taking out inventory from our system that stores have sold. Making sure inventory is always correct. Filing all paperwork we get from all stores.

SUPERVISOR/CUSTOMER SERVICE March 2012 -May 2013

ROSS DRESS FOR LESS inc. 255 W Ventura Blvd, Camarillo,CA 93010

-30-40 hours

-Sales floor, Fitting Room, Stock, Cashier

-Great communication skills to create a great Environment for Customers

-Supervisor role within 4 months

- Managed/ supervised over 10 employees

- Team player environment

- accordingly meet deadlines

-Managed Schedules and Breaks

- Key holder

CALL CENTER FEB 2011 -FEB2012

RuffaloCODY 4667 Telegraph Rd, Ventura, CA 93003

-Ventura College Campus

- Call graduated alumni for Donations for Scholarships for new Graduates in Ventura College.

-Most were Cold Calls, through excel

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