Customer service, retail, barista, dental assistant, enthusiastic

CASANDRA TAPIA

LAS VEGAS, NEVADA

209-***-**** ************@*****.***

PROFILE SUMMARY

Versatile, highly motivated individual who possesses skills with strong leadership, delegation, and cooperation in

groups. Fluent ability to read, write, and speak Spanish/English, dedication to assigned tasks, familiarity with fast and

slow-paced enivonments. Self sufficient small business owner, adaptable to all challenging environments, ability to

work well independently or in team settings.

EDUCATION

Dental Assistant August 2019

Gurnick Academy of Medical Arts, Modesto Ca

Detailed person with experience handling stressful situations related to technical and prodecural standards involving

patient care. Helping patients understand benefits of proper dental hygiene, practicing accurate infection control.

-Sterilizing instruments -Disinfecting dental equipment -Certified Needle Safety -Infection Control

-Radiation Safety -Coronal Polish -HIPAA/OSHA -Mixing fillings -Cast reproduction

-Impressions/Restorations -Phone etiquette -Greeting patients -Processing digital x-rays

WORK AND LEADERSHIP EXPERIENCE

Florist November 2020- Current

Bebecita Bouquets, Ceres Ca

Self employed small business florist, educating clients about flower choices, management and care. Creating a variety

of arrangements including corsages, vases, baskets, and bouquets for all occasions. Manage all inventory, sales,

advertisement, shipments, holidays and events. Providing quality customer service and telephone skills while also

providing delivery services. Keeping organized, constantly upgrading personal artistic ability and sense of floral style

while maintaining all invoices, detailed orders.

Barista January 2019- July 2020

Bottoms Up Espresso, Tracy Ca July 2022- October 2023

Enthusiastic barista with tasks of preparing all drinks, pastries, running register and taking orders from multiple

windows while providing a energetic environment for all customers and coworkers. Keeping a clean, sanitized, tidy

environment and tools. Communicating with customers to best satisfy their preferences, having engaging

conversations to form a warm interaction. Fast paced, standing entirety of shift, multitasking in bar area. Completing

all chores, taking inventory of products and supplies, rotating all products with expirations, stocking all orders daily.

Sales Associate

Buckle, Modesto Ca July 2019- August 2020

Achieved personal sales-per-hour, average and total net sale goals set by Store Management. Offered outsanding

service in all areas of the store, including Front 5, back room stock, register, fitting room, online orders and sales floor.

Educated customers of current promotions, providing knowledge on all merchandise while communicating with

management and coworkers periodically.

Sales Associate .

Charlotte Russe, Modesto/Sacramento Ca April 2018- December 2018

Completing all opening and closing duties required to run the floor effectively, preparing racks, dressing mannequins

to trending styles, communicating to team via headsets, promptly approaching customers with current promotions

and relevant merchandise to their liking. Constantly changing wall and window displays, properly completing returns,

exchanges, appropriately dedicating time to stock items and rotate merchandise.

Translator and Volunteer April 2017- September 2017

Virginia Parks Elementary, Ceres Ca

Interacting with students, staff, and other volunteers to help students read, clean, and perform daily tasks around

class. Taking responsibility of students ensuring all rules and circulars are being followed. Participating in after school

parent-teacher conferences to help Spanish speaking families communicate effectively with one another.

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