Volunteer Coordinator Rehabilitation Specialist
Resume:
NITA DAVIS, MPA
N
*** ******** **. ***** ********, CA 91030
******@*****.***
Dedicated professional with 25 years' experience managing social services programs. Results and action oriented individual with proven track record of exceeding organizational goals. Strives to streamline processes to increase departmental efficiency and improve services.
WORK EXPERIENCE
Program Director, Transition and Adult Services
01/2008 to 03/2023
Institute for the Redesign of Learning
South Pasadena, CA
Evaluate and manage a vocational placement team of 5 job developers, 2 program supervisors and adult day program encompassing 30 direct support professional employees. Proven leadership skills providing guidance and supervision to staff and volunteers. Skilled assessment, counseling and planning special programs. Increased department budget by 50% by expanding services over 2 years and during a pandemic. Grew program census from 140 to 300 clients while ensuring the continuation and enhancement of services. Maintained and complied statistical data for management reports demonstrating achievement of performance metrics in efficiency and effectiveness.
Successfully planned and coordinated community collaborations for clients across agencies. Developed and created a company employment fair bringing in 60 employers and 400 job seekers annually. Created and direct oversight of $2.7 million dollar department budget. Partnered with key management to assess and strategically plan for organizational growth and change in a fast- paced social service environment.
Director of Operations
01/2006 to 01/2007
Pasadena Ronald McDonald House
Pasadena, CA
Effectively developed a marketing plan targeting 70 hospital administrators to maximize program visibility and increased hospitality house occupancy from 60 % to an average of 82% in 10 months. Supervised hospitality staff and volunteer coordinator. Managed all aspects of guest relations and family services dealing with various backgrounds and cultures. Ensured effective and efficient programmatic services in developing house policies and procedures in a fast- paced environment.
Researched and cultivated $20,000 from new foundations/ donors to enhance operations budget. Employment Program Manager
01/2005 to 01/2006
FVO Solutions Inc.
Pasadena, CA
Assumed responsibility for day-to-day operational management of all activities and functions related to community employment program, including direct supervision of Case Managers, Job Developers, Senior department staff and Job Coaches.
Ensured understanding and adherence to organizational policies, procedures and put into effect quality assurance instruments for delivery of outstanding services and effective programs. Provided for the selection, training, professional development and work evaluation of staff and make recommendations on hiring, termination, promotion and discipline as required. Responsible for, and directly provided assessment and training services, case management, independent skills classes, vocational exploration, job development and placement. Effectively developed collaborative relationships with community agencies, employers and funders and ensure that agency employment services respond to needs expressed by these stakeholders. Design and facilitate a case management software system as it relates to agency needs. Vocational Rehabilitation Specialist
12/2003 to 03/2005
United States Department of Veteran Affairs
North Hills, CA
Effectively conducted psycho-social interviews and performed assessments of patients for vocational training program.
Provided job search assistance, counseling and training. Prepared and managed extensive chart documentation, including progress reports, assessment outcomes, case notes and discharge summaries of patients.
Evaluated medical, behavioral and psycho-social information for the purpose of case planning and assisting each client with achieving independence.
Coordinated community resources and secured referrals SKILLS
Program development - 10+ years
Develop policies and procedures - 10+ years
Budget Administration - 10+ years
Client caseload assessment and management - 10+ years Conflict resolution - 10+ years
Managing and supervising employees - 10+ years
Developing and building community relations - 10+ years Conducting psycho-social assessments - 10+ years
EDUCATION
California State University Los Angeles
Master's
Public Administration
Los Angeles
1997 to 2000
Loyola Marymount University
Bachelor's
Sociology, minor Business Administration
Westchester, CA
1990 to 1994
Certifications
Other
CPR, First Aid and Bloodborne Pathogen Certified
Los Angeles
2022
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