al) TFW LTE *:** PM vac)

< Amanda_Howe.pdf wv

1of2

Amanda Howe

Customer Service Specialist

Ingleside, i 60041

annhowel adv4gc@r.postjobfree.com

+1-779-***-****

have numerous years’ experience in the customer service industry. have house cleaning experience,

driving delivery experience, caregiving experience, and secretary experience

Authorized to work in the US for any employer

Work Experience

‘Customer Service Associate/Driver

DoorDash - San Diego, CA

yember 2020 to May 2021

Delivered orders to customers in various counties in San Diego.

Customer Service Representative

2018 to October 201

Placed orders for customers regarding flower orders. Handled resolution specialist department with

300-500 calls per shift, along with emails and refunds.

‘+ Managed customer accounts

+ Resolved customer issues

+ Worked in the inbound call center

+ Assisted customers via live chat

+ Responded to inquiries and issues

+ Collected and documented orders

Customer Service Representative

ShoeMetro - San Diego, CA

March 2014 to August 2016

‘Answered 200-400 calls per shift, along with responding to email responses for orders, discrepancies in

orders and or refunds. Assisted with tracking shipping for customers and had approximately 20-30 tabs

‘open at a time while on calls.

Jobsite Secretary

‘Advanced Systems - San Diego, CA

December 2008 to March 2009

Was responsible for weekly payroll for 3 separate jobs with approximately 30-40 employees. Contacted

entities regarding contracts and specs for specific jobs. Did onsite photography for discrepancies on

jobsites. Learned to read plans

Education

Patient Care Assistant Tech in CNA / HHA

Maric College - San Diego, CA

September 2006 to February 2007

High school diploma

Hilltop High School - San Diego, CA

June 2002 to june 2005

Contact this candidate