Data Entry Personal Assistant
Resume:
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Amanda Howe
Customer Service Specialist
Ingleside, i 60041
annhowel ************@***********.***
have numerous years’ experience in the customer service industry. have house cleaning experience,
driving delivery experience, caregiving experience, and secretary experience
Authorized to work in the US for any employer
Work Experience
‘Customer Service Associate/Driver
DoorDash - San Diego, CA
yember 2020 to May 2021
Delivered orders to customers in various counties in San Diego.
Customer Service Representative
2018 to October 201
Placed orders for customers regarding flower orders. Handled resolution specialist department with
300-500 calls per shift, along with emails and refunds.
‘+ Managed customer accounts
+ Resolved customer issues
+ Worked in the inbound call center
+ Assisted customers via live chat
+ Responded to inquiries and issues
+ Collected and documented orders
Customer Service Representative
ShoeMetro - San Diego, CA
March 2014 to August 2016
‘Answered 200-400 calls per shift, along with responding to email responses for orders, discrepancies in
orders and or refunds. Assisted with tracking shipping for customers and had approximately 20-30 tabs
‘open at a time while on calls.
Jobsite Secretary
‘Advanced Systems - San Diego, CA
December 2008 to March 2009
Was responsible for weekly payroll for 3 separate jobs with approximately 30-40 employees. Contacted
entities regarding contracts and specs for specific jobs. Did onsite photography for discrepancies on
jobsites. Learned to read plans
Education
Patient Care Assistant Tech in CNA / HHA
Maric College - San Diego, CA
September 2006 to February 2007
High school diploma
Hilltop High School - San Diego, CA
June 2002 to june 2005
Contact this candidate