CINDY TORH

Toronto, ON 437-***-**** adv4ep@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Client- focused and adaptable professional with over 8+ plus years of experience within the hospitality filed with a background in event planning and booking, receptionist/ front desk operation,supervisor, food and beverage manager.

Excellent multitasking and problem-solving skills, with the ability to work in a fast-paced environment, to meet deadlines and achieve targets, while effectively handling multiple requests and queries and problem-solving to aid customers/guest and co-workers needs.

Attentive to detail and quality-oriented professional individual, who enjoys learning new concepts and accepting new responsibilities, to advance skills and knowledge in area that required improvement.

Outstanding skills in Microsoft Word, Excel, Team, PowerPoint, Office, Email, Publisher, Outlook, OneNote, iCloud, Crisis Management System (CMS), Social Media Marketing, Global Recall Platform (GRP), Data Entry, Salesforce Software System, Google Chrome with the ability to type

(40 WPM).

AREA OF EXPERTISE

Claim Processor Packer May 2021- Present

Sedgwick, Toronto, ON

Performed all warehouse laborer duties including picking, packing, counting, record keeping, and maintaining a clean area.

collaborated with management over three months to implement reasonable production quotas. Hostess Server Dec 2019 - March 2020

CRU Restaurant, Downtown, Toronto, ON

Organized and scheduled reservations for 150+ customers/guests over the phone, and in person, as well as arranged special events and private parties.

Provided customer service to guests through the act of greeting guests upon arrival and departure, accommodating the guest's seating preferences, and answering all incoming calls. Shift Manager Supervisor Sept 2016- June 2018

MacDonald Canada, Downtown Toronto

Trained new hires on operational, safety, and sanitation protocols, providing guidance and teaching strategies to manage workflow, prioritize tasks, and improve quality. CINDY TORH

Toronto, ON 437-***-**** adv4ep@r.postjobfree.com

Performance tracking, inventory management, handling and solving customer consurean effectively of the entire store.

Supervised a team of 15-30 (FOH) and (BOH) employees, and delegated responsibilities in a fast- paced environment.

Demonstrated knowledge of food safety by ensuring the food was kept at the correct temperature. Dishwasher Hostess Oct 2012 - March 2014

Floga Estiatorio and Event Space, Toronto, ON

Assisted cooks, chefs, and sous chefs engaged in preparing foods for the restaurant, by washed, peeling, cutting, and seeding vegetables and fruits.

Received and store food supplies.

Cleaned, per-approved sanitation and safety guidelines, all dishes, glasses, utensils, pots and pans, and related food preparation/serving items and equipment and operated industrial dishwashing machine.

EDUCATION & TRAINING

Culinary Skills Launch, Hawthorne Food & Drink January 2020 Hospitality Workers Training Centre, Toronto

6-week hands-on training program at Hawthorne Food & Drink, preparing large batch food for the Second Harvest food rescue program.

Learning basic cooking methods, knife work, reading recipes, and measuring items.

Working with a variety of food items in a commissary-type environment Business Administration 2018

George Brown College, Toronto ON

FoodHandlers Certification Training 2020

Toronto, ON

Smart Serve Certificate Training 2011

Smart Serve Ontario.