Customer Service Front Desk

KIRSTIN PAIGE

********@*****.*** 504-***-**** New Orleans, Louisiana 70128

Knowledgeable front desk associate with 2 years of experience providing friendly and courteous customer service, greeting guests, and handling general inquiries. Proven track record of scheduling and maintaining a productive and welcoming work environment. while providing fast, efficient customer service and building life-long customer service to dozens of members.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Customer service,

Communication skills,

Leadership,

Documentation review,

Microsoft systems

Time management,

Organizational Skills

Verbal and Written Communication

Scheduling

Excel

English

Multi-Line Phone Systems

Visitor Services Associate Louisiana Children's Museum - New Orleans, LA 06/2021 - 12/2022 The responsibilities of the Louisiana children, museum include but are not limited to, managing member accounts scheduling and booking for events, answering questions and managing guest expectations

Helping associates facilitate sales and guiding them thur guest service, maintaining adequate data collection Monitored reception area to provide consistently safe, hazard-free environment for customers. Responded to customer issues to provide immediate resolution and improve retention. Pleasantly welcomed visitors, answered phone calls and maintained front reception desk. Handled incoming calls and directed callers to appropriate department or employee. Food Pantry Intern TOTAL COMMUNITY ACTION - New Orleans, LA 06/2016 - 07/2016 While working for total community action the responsibility called for data collection and proving adequate service to the multigenerational and multi cultural families that TCA provided services too. Day-to-day duties included organize important files and applications Monitoring large groups

Greeted customers upon arrival and gave directions to appropriate facility locations. Sorted and distributed incoming faxes, letters and emails for office distribution. Organized files, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Delgado community college New Orleans, LA Expected in 05/2026 New Orleans Charter Science And Mathematics High School New Orleans, LA 05/2018 Summary

Skills

Experience

Education and Training

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