***** ********** ***** • HOUSTON, TEXAS *****

281-***-**** • E-MAIL adv4ca@r.postjobfree.com

SUZANNA MARTINEZ-EDWARDS

SUMMARY OF QUALIFICATIONS

A highly motivated Professional with experience to include excellent communications, great organizational, time management and leadership skills. Customer oriented with careful attention to detail and effective recruiting in fast paced work environments. Strong interpersonal skills in dealing with a diversity of professionals, clients and staff.

Sales/Marketing Director

Family Support Liaison

Bilingual English/Spanish

Workday, people soft

Epic

Customer Service

Counseling Service

Data Entry

Sales force, cornerstone

Financial Planning

Sales Coordinator

Leadership Skills

Microsoft office

highlights

PROFESSIONAL EMPLOYMENT

InterActive Health Care, Inc 2019/ Present

Field Supervisor

Visit clients home making sure all Medicare, Medicaid forms are signed for provider Services. Providers orientation, making sure all providers are doing all the tasks and hours as assigned.

Care Specialist

Assist patient to take a bath, feed them, blood pressure, and make sure they take medications.

Harris County Public Health 9/2019 to 2/ 2022

Medical Assistant

Mobile Unit: vitals, HCG, HIV, FLU, RSV, STREP, UA, phlebotomy, Injections, assist providers during pap smear, and other examination, Entering all patient history and results in EPIC, provide education to patient, prepare and transport specimen to Lab Corp drop off. Other duties as needed.

Call Center: Scheduling appointments for Covid testing.

VDU Moblile: Giving Covid Vaccines Moderna, Pfizer, J&J provid Education,

Refugee Clinic: Vitals, Hearing, Vision, HCG and phlebotomy Entering all patient history and results in EPIC.

Law Office of Emmanuel and Associates 8/2016 to 11/ 2016

Office Manager/Marketing

Maintain good relationship with clients, talk to insurance adjuster, assisted clients with understanding and completing various documents, Maintained records community and increased clients through participation in outside events.

Marine Foods Express, TX. 6/2015 to 10/2015

Customer Service Specialist

Maintain and creating good customer relationship for the company. Provided support to existing

Customers as well as signing on new customers. Phone call prospecting.

A-1 Personnel-Houston, TX 11/2014 to 4/2015

Recruiter

Review resumes and applications, screen qualified candidates for positions.

Schedule and interview applicants,

Background checks, verify references and make official job offers.

Network, coordinate and attend offsite job fairs with various organizations to recruit applicants.

Train new and existing employees on policy and procedures, complete weekly and monthly statistical reports.

Confer with management team to understand recruiting needs and establish effective recruiting strategies.

Healthfair-Clearwater, FL. 8/2014 to 11/2014

Medical Assistant

Height, weight, finger stick, draw blood, EKG, drug screen

Your Serenity-Houston, TX 9/2009 to 2014

Sales and Marketing Director

Managed and directed sales team to achieve and exceed projected sales goals through knowledge of services.

Established territory cost analysis and presentation program to improve monthly and quarterly sales goals.

Designed and implemented customized client service proposals and organized customer database.

Managed and developed Tri-City staff into goal oriented, cohesive groups and implemented new projects.

Maintained records community and increased sales through participation in outside events.

LifeGift Organ Donation-Houston, TX 5/2000 to 9/2009

Family Support Liaison

Provided policy, procedures and additional training to new nurses for Neuro ICU unit of hospital.

Contacted funeral homes to assist family with obtaining details to plan funeral and burial.

Provided exceptional customer services when engaging with family in crises in person and via phone.

Assisted clients with understanding and completing various documents need for social service assistant.

Communicated with Medical Examiner, HPD, social service organizations and provided direction to families.

Collaborated with other agencies to provide comprehensive case management process to resolve issues.

EDUCATION

Texas College of Medical and Dental Careers-Houston, TX

1989 - Diploma

Medical Assistant/Office Management

Experience include Administrative, Human Resource, Sales and Marketing, Full Cycle Recruitment and Training

Recruitment, background checks, records and file maintenance with knowledge of ADP/AS400 software

Excel, Word, Power point, Energetic and goal focused professional with solid qualifications in customer support/client care

Experienced with maintaining highly confidential documents and completing complex reports

Ability to direct complex business projects from concept to fully operational status in professional manner

Contact this candidate