Lerence Alfred Melton

adv4b4@r.postjobfree.com • 215-***-****

*** **** **** ***. *********, PA

Business professional with emphasis on team building and talent development. Expertise in exceeding organizational objectives. Self-motivated and results-focused, with high degree of enthusiasm for boosting morale, empowering employees, and increasing productivity through process verification and documentation upkeep in staffing, training, and performance reviews. Keen eye for high-caliber people in order to achieve individual and corporate goals.

Areas of Expertise

Operations Management

Strategic Planning & Execution

Team Leadership

Lead Generation

Revenue & Margin Growth

Performance Improvement

Cost Analysis & Reduction

Human Resources Administration

Relationship Building

Professional Experience

SIAM (Society for Industrial and Applied Mathematics), Philadelphia, PA 03/2022– Present

Manager, Distribution Services & Facilities Management

Conduct audits to confirm invoice accuracy and authorize payment of invoices. Manage conferences with SIAM's books, conferences, customer service, marketing, and publications divisions, determining ship dates, handling logistics, and resolving issues. Oversee distribution services department and SIAM office facilities for Controller. Coordinate with external companies like USPS, UPS, FedEx, and Pitney Bowes. Evaluate contractor estimates, check references, and submit project or repair proposals for approval. Coordinate shipment accuracy with writers, distributors, and publishers. Approve staff PTO requests and biweekly timesheets. Interview and hire new hires, including temps. Coordinate facility issues with the Science Center and external contractors. Manage facilities issues for SIAM's tenant, Action Wellness.

●Identified and implemented process changes and cost-cutting opportunities for top leadership.

●Supervised special initiatives, such as office painting, carpeting, special organization events, and award ceremonies, as instructed by the COO.

Thomas Jefferson University, Philadelphia, PA 10/2017 – 02/2022

Director, Mail Services & Duplicating Services

Managed biweekly payroll, authorized staff time off, and inspected external vendor bills using EchoSign. Arranged competitive price for contracted services and leases. Audited departmental operational budget and amended Banner residential student mailbox assignments. Oversaw Mail Services fleet of vehicles. Managed mail and duplicating services.

●Collaborated with internal clients and external partners to resolve billing and service concerns.

●Hired, vetted, reference-checked, and employed all Mail Services and Duplicating Services workers.

●Leveraged best practices and current trends to enhance processes and cut costs to meet targets.

Temple University, Philadelphia, PA 05/2016 – 09/2017

Assistant Manager, Temple University Post Office

Partnered with university locksmith to maintain campus mailboxes. Scheduled maintenance, inspections, and registration renewals for university's Post Office fleet. Managed daily work operations to guarantee unionized Temple University Post Office personnel reached service levels. Created international and bulk mail permission invoices for monthly billing. Reviewed and approved worker vacation and sick time requests. Entered all Post Office employees' Kronos payroll hours.

●Suggested process modifications to boost operational efficiency.

●Coordinated mail carrier safety training and performance reviews.

RR Donnelley, Philadelphia, PA 01/2015 – 04/2016

Postal Affairs Specialist

Tracked progress and updated clients throughout mailing project. Managed project requests and developed a mailing address drop list for customers AARP, CSL, BNY Mellon, Toys R Us, and Tyco International. Advised on service levels and mail class to meet savings and delivery deadlines. Oversaw RRD's mailing programs for AARP, Airgas, CSL Behring, and Vanguard.

●Ordered postal materials for RR Donnelley Philadelphia Plant. Coordinated with mailing vendor Lawler Direct.

University of the Arts, Philadelphia, PA 01/2014 – 01/2015

Manager – Distribution Services

Audited UPS and Pitney Bowes invoices monthly. Accepted PTO requests, entered hours into ADP, and monitored employee PTO. Acted as connection between internal clients and external suppliers.

●Supervised staff and oversaw work operations to ensure that service standards were met.

University of Pennsylvania, Philadelphia, PA 10/2012 – 12/2013

Human Resources Coordinator, School of Medicine

Managed department's FML, worker's compensation, and incident investigation documentation. Processed payroll, produced employee electronic and paper files, completed special projects, and managed annual department appraisals. Disseminated and revised yearly departmental attendance policy booklet and tracked employee leave metrics. Represented department in payroll, risk management, benefits, and environmental health and safety (EHRS). Managed onboarding of new employees.

●Reviewed documentation and advised on employee discipline.

●Recruited, screened, and assessed prospects. Booked conference rooms, interviewed, checked references, and wrote offer letters.

●Offered comprehensive human resources assistance to space planning and operations.

Additional Experience

Associate Director, Penn Mail Services, University of Pennsylvania, Philadelphia, PA

Customer Service Representative (Worker’s Compensation), Novitex (Liberty Mutual Insurance Company), Bala Cynwyd,

PA

Service Coordinator, Accenture, Philadelphia, PA

Education

Bachelor of Science in Organizational Leadership

Thomas Jefferson University, Philadelphia, PA

Associate in Applied Science in Human Resources Management

Community College of Philadelphia, Philadelphia, PA

Certifications

Peirce College, Major: Human Resources Management 2013-2015.

University of Pennsylvania Human Resources Certificate: Essentials of Management 2006-2007

Software Skills

Microsoft Office: Access, Excel, Outlook, PowerPoint & Word

HRIS/Payroll Systems: ADP, Kronos, UMIS & Workforce/MyTime

Banner, Business Manager, Colleague/Datatel, Ellucian, PeopleSoft, Personify, and UPS WorldShip

Honors and Awards

Thomas Jefferson University Office of Institutional Advancement Partner in Philanthropy Award recipient

University of Pennsylvania Penn Current Employee Spotlight

Accenture: Employee of the Month November 2000 & August 2002

Pitney Bowes Rookie of the Year Nominee

American Cancer Society: William B. Barlow Staff Award recipient

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