Customer Service Room Manager

Frankie Martin

Assistant Vice President

323-***-**** *********@*********.*** LOS ANGELES, CA 90061 EXPERIENCE

IMAGING/FILE ROOM MANAGER, Los Angeles, California City National Bank, September 2006-January 2020

• Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.

• Performed routine and scheduled maintenance services.

• Committed to delivering excellent customer service while working in a fast-paced environment. EDUCATION

HIGH SCHOOL DIPLOMA, Los Angeles, CALIFORNIA

Manual Arts, June 1971

SKILLS

Train Employees Administrative Staff Supervision Manage Records Problem Identification Organizational Goal Development Customer Satisfaction Corrective Action Plans Workflow Processes Performance Monitoring Electronic Document Management System Image Management REFERENCES

References available upon request

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