Terry Stevenson

**** ****** ****** #*

Moraine, Oh. 45439

937-***-****

adv43f@r.postjobfree.com

Professional Profile: Skilled Logistics professional, with proven results in Supply Warehouse Management, Supervision, Training, Audit Readiness, and adherence to governmental policies/procedures. Possesses strong analytical and interpersonal skills. Communicates effective individually and within team settings.

Education:

High School Diploma

Belmont High School- June 1987

Skills/Competencies:

Management and Supervision

Training

Positive leadership skills

Supply Management and Transportation

Public briefing, reporting and presentation skills

Effective verbal and written communication skills

Most Microsoft applications

Exemplary internal and external customer/client service

Multitasking and prioritization

Ability to grasp new concepts, processes, and systems

Ability to interpret and follow blueprints

Employment Experience:

Bureau of Motor Vehicles-Beaver Creek, Ohio

Supervisor of Customer Service Representatives: July 2021-July 2022

Manages and supervises and remains accountable for operations carried out by subordinate supervisors and leaders

Training

Positive leadership skills

Organizes, distributes, directs, coordinates workload and activities and follows up on employees’ work quality and productivity throughout the day

Prepares operating instructions and work schedules to be followed by subordinate supervisors

Ensure all employees are greeting and responding to customer’s inquiries professionally and in a timely manner

Provides information and advice to higher level supervisors/management officials on status of scheduled work assignments, workload data, budget estimates,

changes in work techniques and standards, rearrangement of equipment, or changes in facilities

Assist with the dissemination of directives regarding to policies or procedures set forth by Chief of Driver’s examination

Prepare and monitor budgets and personnel records

Studies continuing problems and recommends corrective action and creates plans

Handles sensitive phone calls

Review and analyze production cost, personnel utilization and work to reduce costs

Input attendance and leave information into the time management system

Recommends promotion of subordinate supervisors and reviews position descriptions for accuracy

Maintain confidential files

Make travel arrangements for staff

GE Aviation-Beaver Creek, Ohio

Computerized Machine Operator: October 2015-July 2021

Perform regular preventative maintenance on equipment

Ensure tools and robots are accurately calibrated

Set up, operate and program a variety of computerized machines such as furnaces, lasers, robots and presses

Test new tools and makes recommendations for modifications

Trains newly assigned personnel on all equipment and computer operations

Determines training needs for all levels of subordinate supervisors and employees

View and interpret blueprints and drawings for scale and accuracy

Assist manager with time and attendance for employee accountability and scheduling leave for subordinate employees

Complete daily workload reports and assist with developing long range work requirements

Distribute workload and follow up on employees’ work quality and productivity throughout the day

Establish deadlines, priorities and work sequences in accordance with management workload plans

Develop and document internal processes and administrative controls

Sirius Transportation (GMBH)-Nurnberg, Bavaria

Professional Truck Driver: January 2006-September 2015

Loaded, unloaded, and transported truck containers within the borders of Germany through established routes and territories

Licensed for propane, electric and diesel forklifts which include standing and sitting models

Operated manual and electric pallet jacks

Inventoried truck loads and paperwork for accuracy before accepting loads

Ensured customer signed for material and obtained paperwork for accurate record keeping

Inventoried warehouse locations and quality check to ensure the correct material and count is in location

Ensured truck logs were maintained for accuracy

Utilized various hand tools to assist with cargo including crowbars, hammers, shears and banding equipment

Department of Defense U.S. Army-Kitzegen, Bavaria

Lead Postal Clerk of U.S. Army Base Harvey Barracks: January 1994-September 2015

Lead over 12 employees

Lead employees who are utilizing mechanized, automated and manual material moving equipment

Ensured that all safety and security requirements were followed according to Federal Standard Operating Procedures

Directed employees engaged in front counter area working with customers

Provided exceptional customer service

Evaluated work for overall effectiveness, to meet production goals and quality/ audit standards

Distributed workload and followed up on employees’ work quality and productivity throughout the day

Established deadlines, priorities and work sequences in accordance with management workload plans

Maintained records of stamps and inventory ordered

Provided professional customer service to military and civilian personnel for postal service needs

Completed daily workload and reports

Operated over $100,000 operating fund for shifts daily

Performed quality checks on front counter employees according to Federal guidelines for accounting

Received, sorted and distributed mail at the post office

Handled personnel issues according to the Labor Agreement

Inputted time and attendance of all 12 employees into the timekeeping system

Army and Air Force Exchange Service-Nurnberg, Bavaria

Warehouse Manager: November 1992-January 1994

Managed all Logistical product purchases by military and civilian personnel stationed at the Army Installation

Ensured all employees were trained to the required auditable standards

Directed employees engaged in receiving, storing and issue functions; for shipment

Trained new employees, assist employees with problems and ensured work completion

Ensured all employees followed safety procedures for warehousing

Ensured all supplies were ordered timely

Completed daily workload reports

Initiated and enacted daily workload strategies

Managed overtime, leave, and timesheet certification in the timekeeping system

Recommended promotion or reassignment of subordinate employees

Interviewed potential candidates for promotion through interview panels

U.S. Army-Nurnberg, Bavaria

Wheeled Vehicle Mechanic: October 1989-October 1992

Maintained all vehicles in motor pool for the base

Mechanic for all vehicles needed for military movements to and from overseas destinations

Trained lower graded soldiers on equipment and maintenance requirements

Ensured all military vehicles and soldiers were deployment ready at all times

Ensured any vehicles that were non-operational were fixed and put back in operation

Cleaned and maintained vehicles for any Distinguished Visitors

Proficient in military and civilian TDY travel orders and procedures

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