TAMARA SANTIAGO
*** ********** *** *** **, THE BRONX, NEW YORK, 10456, US 929-***-****
************@******.***
Committed to improving workplace safety and reducing risks through improved safety training. In collaboration with business and property managers, oversees cleaning of [Type] buildings in order to understand cleaning needs and build excellent relationships.
Team building
Materials requisition
Project organization
Supervision
Customer service
Computer literate
Customer direction
High volume transactions
Excellent verbal communication
Customer service
Cleaning and sanitizing
High School // 2021
Bronx Aerospace High School // NY
Cleaning Crew Leader // August, 2020 to August, 2021 Marielidy cleaner’s // Allentown, PA
Improved maintenance employee training programs were implemented by me. Was able to communicate
Improved the cleanliness of the building by inspecting the perimeters, picking up trash, and performing [Task]. Packer // September, 2021 to May, 2022
XPO Logistics // Newark, NJ
Examined orders for labeling, packaging, and contents. Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals. Wrapped and boxed [Type] and [Type] items quickly and correctly, maintaining uniformity to meet fulfillment targets.
[Tool] was used to precisely measure product sizes, packaging equipment requirements, and packing options. Housekeeping Houseman // August, 2022 to January, 2023 Housekeeping NYC // Brooklyn, CT
Engaged with guests on room requirements and amenities to promote overall satisfaction. Accepted responsibility for all building keys, master keys, and access cards that had been assigned to me. Provided new [Job title]s with training on all departmental procedures as well as assistance in locating required [Type] items and cleaning supplies.
Cashier Customer Service // February, 2023 to Present Winifer peralta // Jersey city, NJ
Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals. Designed and built firmware to test associated hardware. Created a new employee evaluation process that resulted in significant performance improvements. Examined departmental documents to determine how they should be distributed and filed. PROFESSIONAL SUMMARY
SKILLS
EDUCATION
WORK HISTORY
Used Microsoft Excel to develop inventory tracking spreadsheets. Resolved product issue through consumer testing.
ACCOMPLISHMENTS