Medical Office Manager, Clinical Coordinator

Conan Jones

**********@*****.*** 757-***-**** Poquoson, VA

EXPERIENCE

Newport News Shipbuilding Aug. 2021 – Current

X43 Outside Machinist Newport News, VA

Led a team of machinists in the installation and maintenance of propulsion equipment, sea valves, pumps, ventilation fans, cooling coils, refrigeration units, and compressors

Collaborated with other departments on projects, ensuring timely completion and quality work

Utilized math, blueprints, precision tools, and portable machine tools to perform precision line boring, alignment, bearing fitting, machinery assembly, surface machining, and precision reaming

Consulted with engineering for a template testing rig for check valves and with vendors for testing of new consumable tools

Specific experience using Climax flange facing machine and Magbase for drilling, reaming, and tapping holes

Assisted in rigging and removal of shipboard components. Peninsula Natural Health, LLC Jul. 2018 – Jun. 2020 Founder & CEO Poquoson, VA

Leader of a health and wellness company specializing in consultations, education, and resources for holistic health therapies.

Coordinated and led wellness booths at local health expos.

Provided a diverse range of holistic health services to patients, including holistic health education (i.e. self-published handouts and articles), personalized meal planning, creation of weight loss programs, localized cryotherapy, patient wellness consultations (i.e. Zoom, telephone, and in-person communication), vitamin and dietary therapy recommendations, stress management, exercise recommendations, and testing (i.e. food sensitivity and nutri-genomic).

Negotiated pricing with compounding pharmacies and diagnostic laboratories for hormonal health protocols.

Inventory management, organization, and storage of holistic health products using Excel.

Created patient forms and documents using Google Sheets, Docs, and Forms. Men’s Wellness Centers May. 2016 – Apr. 2018

Patient Advisor/Coordinator Newport News, VA

Provided coordination of care, education, sales, and support for male patients, specializing in prostate cancer screening and hormone replacement therapies.

Provided patient education about the risks and benefits of various health therapies, hormones, vitamins and nutrition.

Collaborated with medical and office staff (i.e. medical doctors, nurses, medical assistance).

Reported safety events to medical staff, as appropriate, and documented in electronic health records.

Securely stored patient records and maintained HIPAA compliance.

Scheduled patient appointments adhering to treatment protocols regarding timing of assessments and medication administration.

Aided patients in health insurance reimbursement, assisting with coverage inquiries and related issues.

Authored training sales manual for other Patient Advisors. Oriented new staff members.

Obtaining consent from patients prior to services. Participated with doctor and patient during informed consent process.

Floated to other offices per the needs of the company, including Richmond and Virginia Beach. Planet Wellness Aug. 2015 – May. 2016

Office Manager/Weight Loss Consultant Newport News, VA

Consulted with patients to achieve individual health and weight loss goals, while building and maintaining trusting relationships.

Demonstrated strong organizational and administrative skills with maintaining financial databases, scheduling patients, communicating with patients and staff, and confidentially managing patient information.

Adept at answering phone calls and responding to emails in a timely, professional, and courteous manner.

Utilize effective time management skills.

Attended training regarding calibration and research on equipment and protocols

Provided financial resources and counseling for patients.

Provided ongoing support by conducting weekly follow-up appointments in order to assess and document progress and address concerns.

Interviewed and trained new employees.

Maintained productivity during down times by managing inventory, stocking the office, working on marketing materials, maintaining office cleanliness and performing basic maintenance repairs around the office. Groundworks Health Resources Jan. 2014 - Jul. 2015 Independent Contractor Bellevue, WA

Collaborated with the owner of medical practice from start to finish of medical practice launch.

Multi-tasked a variety of roles, including medical director, mentor, and business management.

Maintained OSHA certifications for disposing of sharps and biomedical waste.

Maintained CLIA certification for preparing biological specimens per protocols and regulations.

Provided fair and equitable treatment to all patients and staff.

Provided comprehensive and personalized treatment plans for patients with a range of diagnoses (i.e. autoimmune diseases, such as cancer), which included nutrition and lifestyle recommendations. Maintained patient continuity of care via regular follow ups.

Utilized a variety of holistic therapies, including hormone replacement, trigger point injections, intravenous nutrient therapy (Myers Cocktail), and medication administration.

Developed and administered training curriculum to medical assistant externs, front desk staff, and other naturopathic practitioners.

Green Wellness Mar. 2015 - Jul. 2015

Naturopathic Clinician Seattle, WA

Recommended medical cannabis for patients with various qualifying conditions, including cancer, and associated symptom management, such as nausea, vomiting, wasting cachexia, intractable pain, and appetite loss.

Consulted with an average of 20 plus patients daily in a fast-paced clinic environment, providing assessments and recommendations for new and returning patients.

Reviewed medical records to identify qualifying conditions,

Managed front desk staff, including conflict resolution amongst staff and patients.

Demonstrated strong organizational and time-management skills in a busy clinic setting. Innovative Men’s Health Jan. 2013 - Jan. 2014

Naturopathic Clinician Bellevue, WA

Created personalized wellness plans for male and female patients. Performed new patient intakes, patient counseling/education, physical assessments, lab interpretation and reviews, and controlled substance administration and monitoring. including hormone replacement therapy, cancer screening, and intravenous nutrient therapy (i.e. immune enhancing vitamin and peptide therapies).

Utilized a variety of holistic therapies, including hormone replacement, trigger point injections, intravenous nutrient therapy (Myers Cocktail), and medication administration

Participated in the practice launch of two additional clinics in Lynnwood and Seattle.

Enhanced baseline knowledge by attending anti-aging conferences, collaborating with other clinicians, completing continuing education credits and presenting cases at practice rounds.

Provided training and mentoring to medical and office staff in addition to local medical assistant students.. EDUCATION

National University of Natural Medicine Dec 2012

Degree Doctorate, Naturopathic Medicine Portland, OR Old Dominion University June 2006

Degree Bachelors of Science, Biology, Minor in Psychology Norfolk, VA Licensure:

Naturopathic Physician, Washington, #NT60338505 (Expired)

DEA Licenses (expired): MJ2908587 (12/31/2015), MJ3071583 (12/31/2016)

Pharmacy Technician certification OR, expired (#6201-0701-0378-908) Medical Science Experience:

Work Study Teacher's Assistant at National University of Natural Medicine: Histology, Anatomy/Cadaver Lab, IV and Phlebotomy, and Physical Therapy /Manipulation

Volunteered and Precepted CCU & ER at Riverside Regional Medical Center in 2005 Relevant Coursework:

Oncology, Pathology, Pharmacology, Medical Genetics, Immunology

Research and Statistics

Veteran United States Navy Dec.1998 - Aug. 2004

Aviation Electronics / Rescue Swimmer Virginia Beach, VA

Contact this candidate