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Service Representative Customer

Location:
Bastrop, LA
Posted:
March 25, 2023

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Resume:

Cecelia Moore

SafeServ Certified

Bastrop, LA ***20

adv42c@r.postjobfree.com

+1-318-***-****

Dependable worker...I'm a team player...I go by the rules...I always go above and beyond Authorized to work in the US for any employer

Work Experience

Deli Manager

Love's Travel Stops & Country Stores

May 2021 to Present

Oversee 8 employees, schedule, train, place 4 truck orders a week. Make sure there are no expired products, food is prepped for 3 days out, hot to go case full at all times and cold air station is full. Manager

Big Ocean Seafood & Chicken - Monroe, LA

March 2021 to August 2021

Making sure restaurant is clean, staying ontop of food safety. Running the daily operation GM Manager

Whataburger - Ruston, LA

September 2020 to January 2021

Running the day to day business making a profitable restaurant. Making sure food safety is top priority, passing NFS! Making sure inventory/ truck order is correct. Scheduling staff. Boosting the morale of crew. Hiring the right people! Making my restaurant the home of families. Bringing a smile to customers knowing there favorite restaurant is on top of it! Server/Cook

Waffle House - Ruston, LA

June 2020 to September 2020

server/ grill op

Assistant Manager

Waffle House - Rockwall, TX

March 2019 to May 2020

I'm responsible for quality of service and production during my shift .I take pride in high standards and serving for our customers . I am one who follows the house rules . Unit Manager

Waffle House - Sterlington, LA

February 2016 to March 2019

Unit Manager since June 17

Grill op

Waitress

Cash payroll

Handling customer enquiries and complaints

Make schedule

Order food and supplies

Overseeing food stock and supply needs

Sanitation inspections

Managing a set budget

Keeping financial records the allotted time

Make bank deposit

Drawer change

Recruiting and training

Building customer relationships

Serv Safe Certified

Insurance Agent

First Choice Insurance - Pine Bluff, AR

March 2014 to March 2015

Wrote car and home insurance policies ..answered phone, filed, took payments Parts Specialist

Asko Appliances - Plano, TX

July 2008 to June 2011

Answered phone, took orders via phone, fax or email. Took calls on any complaints or inquiries. Took lead sales after 3 months

Customer Service Representative

Ennis Tag & Label - Wolfe City, TX

May 2001 to July 2008

Answered phone, took orders for anything a customer needed printing on. I did problem orders for 1 year. Headed over department for 3 years.

Education

Compertized Office Specialist in Office

International Business School - Sherman, TX

October 1999 to October 2000

High school diploma or GED

Skills

• Micrisoft word, excel, powerpoint (10+ years)

• Microsoft Office (5 years)

• Budgeting (10+ years)

• Scheduling (3 years)

• Event Planning (2 years)

• Payroll (2 years)

• Typing (10+ years)

• Management (3 years)

• Organizational Skills (10+ years)

• Training (10+ years)

• Inventory

• Customer Service

• Word

• Time Management

• Cooking

• Assistant Manager Experience

• Leadership

• Restaurant experience

• English

• Hospitality

• Management

• Supervising experience

• Store management

• Interviewing

• Restaurant management

• Sanitation

• Recruiting

Awards

Sanitation inspection Award

July 2017

Won sanitation inspection for my unit ..i was up against 9 other units...i still hold the trophy! Target Excellence

October 1999

International Business School awarded me with Target of Excellence upon graduation Certifications and Licenses

ServSafe

May 2018 to May 2023

ServSafe

Food Handler Certification

Assessments

General manager (hospitality) — Proficient

April 2021

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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