Morgan Dennis
Louisville, KY *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
cleaning houses
Self
January 2009 to Present
Keeping clients' homes clean; dusting, floors swept.. mopped.. vacuumed, any windows or counter tops
clean and spot free, laundry done, bathrooms cleaned and disinfected, and free of clutter. And any
additional special requests that clients may have.
DSP/Caregiver
Self - Louisville, KY
January 2018 to July 2022
Schedule /and chauffeur disabled clients' to their many medical daily appointments. Administered to
them their prescribed medications. Kept their homes clean and sanitized. Assisted them in their daily
routine activities, while having a great positive attitude and helping them to improve their quality of life.
Warehouse Picker/Packer
ProLogistix - Shepherdsville, KY
February 2018 to May 2019
Pushed around cart at Walmart warehouse picking/packing in order to fill customer orders. Also did quality
control orders, putting back wrongfully filled orders, repicking and refilling orders correctly. (Working in
temp position)
Emergency Team Operator
Baptist Hospital East - Louisville, KY
January 2008 to July 2010
Switchboard operator; directed all calls from within and outside of the hospital to correct destination.
Informed all necessary Doctors and Nurses of any patients coding (emergency situations such as: heart
attack, dying etc) in the hospital. Filled out all paperwork for coroners after the death of patients. Used
Microsoft office to input and search patient information, as well as outlook email as employee email use.
Customers Service Representative
Walgreens - Louisville, KY
April 2006 to January 2008
Greeting customers coming and going from store. Worked registers, scanning customers items being
you from the store and collecting money to paid to the store from customers. Counting down drawer
from registers at the beginning and end of each shift. Also worked in photo; printing selected photos
from cameras, flash drives or CDs for customers.
UPS Package Handler
UPS - Louisville, KY
August 2005 to March 2006
Loading and unloading parcels and packages to be shipped to and from UPS.
Education
Some college in Business and Nursing
JCC - Louisville, KY
January 2008 to June 2009
Associate's degree in Business in Business and Nursing
Brown Mackie College-Louisville - Louisville, KY
April 2007 to January 2008
Some college in Business
University of Louisville - Louisville, CO
June 2006 to February 2007
High school or equivalent in Business
Butler Traditional High School - Louisville, KY
August 2002 to May 2006
High school diploma or GED
High school diploma or GED
Skills
• Time Management
• Communication skills
• Administrative Experience
• Organizational Skills
• Computer literacy skills
• Bookkeeping
• Planning skills
• Customer Service Skills
• Office Experience
• Data entry skills
• Critical thinking skills
• Problem-solving
• Reliability
• Team Work
• Residential Cleaning
• Cleaning Experience
• Multi-line Phone Systems
• Flexibility
• Hospital Experience
• Medication Administration
• Developmental Disabilities Experience
• Home Care
• Live chat
• Customer service
• Medical office experience
• Medical scheduling
• Clerical experience
• Caregiving
• Laundry
• Patient Care
• HIPAA
• Self motivated
• Phone Etiquette
• Very efficient
• Documentation review
• Filing
• Manufacturing
• Computer skills
• Transcription
• Math
• Pallet jack
• Data entry
• Heavy lifting
• Heavy lifting
Assessments
Mechanical Skills: Monitoring — Proficient
February 2020
Monitoring machine indicators to determine appropriate functioning.
Full results: Proficient
Verbal Communication — Highly Proficient
February 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
February 2020
Responding to customer situations with sensitivity
Full results: Highly Proficient
Creating Presentations with Microsoft PowerPoint — Proficient
February 2020
Knowledge of Microsoft PowerPoint tools and features.
Full results: Proficient
Logic & Critical Thinking — Proficient
February 2020
Using logic to solve problems.
Full results: Proficient
Front desk agent (hotel) — Highly Proficient
March 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data
Full results: Highly Proficient
Customer service — Proficient
April 2021
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Proficient
Cleaner fit — Highly Proficient
September 2021
Measures the traits that are important for successful cleaners
Full results: Highly Proficient
Customer focus & orientation — Familiar
February 2022
Responding to customer situations with sensitivity
Full results: Familiar
Administrative assistant/receptionist — Proficient
February 2022
Using basic scheduling and organizational skills in an office setting
Full results: Proficient
Attention to detail — Highly Proficient
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting
information
Full results: Highly Proficient
Work style: Professionalism — Expert
February 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work
Full results: Expert
Basic maintenance and repair — Completed
February 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other
facilities
Full results: Completed
Supervisory skills: Interpersonal skills — Completed
April 2021
Fostering a collaborative environment and conducting difficult conversations
Full results: Completed
Call center customer service — Expert
June 2021
Demonstrating customer service skills in a call center setting
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Additional Information
Motivated, energetic, flexible with Job demands, professional, dependable. Able to multitask